Complaints

  • 49592 Complaints
  • 3884 Crashes
  • 841 Fires
  • 3482 Injuries
  • 238 Fatalities
  • A total of 49592 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 7.0%, or 3482 of those complaints have caused some degree of injury. 7.8%, or 3884 were crash related, and 1.7%, or 841 complaints describe fire-related incidents.

Complaint Research

75.0% Percentage of Aston Martin customer complaints that involve a crash accident. This makes Aston Martin the most probable manufacturer to be involved in a car accident. smart has the highest number of complaints that do not include any type of a crash.
75.0% Percentage of Aston Martin customer complaints that resulted in an injury. This makes Aston Martin the most probable manufacturer to be involved in a situation where a human is injured. smart has the highest number of complaints that do not include any type of an injury.
6.4% Percentage of Kia customer complaints that describe an incident with fire. This makes Kia the most probable manufacturer that can be involved in a fire-related incident. Porsche has the highest number of complaints that do not mention occurrences of fire.
2.1% Percentage of Tesla customer complaints that took at least one person's life. This makes Tesla the most probable manufacturer that can be involve in fatal accident. Honda has the highest number of complaints that did not involve fatalities.

Browse by Make

7904
  • Crashes: 403
  • Fires: 94
  • Injuries: 548
  • Fatalities: 11
5217
  • Crashes: 328
  • Fires: 118
  • Injuries: 239
  • Fatalities: 3
4791
  • Crashes: 329
  • Fires: 82
  • Injuries: 290
  • Fatalities: 8
4594
  • Crashes: 272
  • Fires: 39
  • Injuries: 230
  • Fatalities: 0
2954
  • Crashes: 376
  • Fires: 35
  • Injuries: 304
  • Fatalities: 19
2596
  • Crashes: 247
  • Fires: 33
  • Injuries: 235
  • Fatalities: 4
2536
  • Crashes: 160
  • Fires: 39
  • Injuries: 96
  • Fatalities: 1
2430
  • Crashes: 163
  • Fires: 41
  • Injuries: 121
  • Fatalities: 4
2010
  • Crashes: 87
  • Fires: 18
  • Injuries: 76
  • Fatalities: 0
1832
  • Crashes: 148
  • Fires: 23
  • Injuries: 82
  • Fatalities: 0
1667
  • Crashes: 175
  • Fires: 25
  • Injuries: 150
  • Fatalities: 0
1649
  • Crashes: 204
  • Fires: 45
  • Injuries: 163
  • Fatalities: 7
1559
  • Crashes: 157
  • Fires: 100
  • Injuries: 142
  • Fatalities: 8
1280
  • Crashes: 56
  • Fires: 10
  • Injuries: 91
  • Fatalities: 2
911
  • Crashes: 62
  • Fires: 22
  • Injuries: 59
  • Fatalities: 3
673
  • Crashes: 70
  • Fires: 5
  • Injuries: 38
  • Fatalities: 1
625
  • Crashes: 64
  • Fires: 18
  • Injuries: 54
  • Fatalities: 1
621
  • Crashes: 215
  • Fires: 27
  • Injuries: 263
  • Fatalities: 164
606
  • Crashes: 35
  • Fires: 6
  • Injuries: 32
  • Fatalities: 0
460
  • Crashes: 30
  • Fires: 6
  • Injuries: 23
  • Fatalities: 0
361
  • Crashes: 25
  • Fires: 11
  • Injuries: 14
  • Fatalities: 0
337
  • Crashes: 35
  • Fires: 6
  • Injuries: 34
  • Fatalities: 0
317
  • Crashes: 60
  • Fires: 6
  • Injuries: 31
  • Fatalities: 0
288
  • Crashes: 43
  • Fires: 2
  • Injuries: 45
  • Fatalities: 1
243
  • Crashes: 23
  • Fires: 3
  • Injuries: 17
  • Fatalities: 0
209
  • Crashes: 21
  • Fires: 5
  • Injuries: 16
  • Fatalities: 0
204
  • Crashes: 28
  • Fires: 2
  • Injuries: 24
  • Fatalities: 0
167
  • Crashes: 6
  • Fires: 5
  • Injuries: 2
  • Fatalities: 0
160
  • Crashes: 11
  • Fires: 3
  • Injuries: 9
  • Fatalities: 1
79
  • Crashes: 12
  • Fires: 5
  • Injuries: 7
  • Fatalities: 0
62
  • Crashes: 7
  • Fires: 3
  • Injuries: 13
  • Fatalities: 0
56
  • Crashes: 3
  • Fires: 0
  • Injuries: 5
  • Fatalities: 0
54
  • Crashes: 12
  • Fires: 2
  • Injuries: 14
  • Fatalities: 0
39
  • Crashes: 5
  • Fires: 1
  • Injuries: 4
  • Fatalities: 0
32
  • Crashes: 4
  • Fires: 0
  • Injuries: 3
  • Fatalities: 0
30
  • Crashes: 3
  • Fires: 0
  • Injuries: 2
  • Fatalities: 0
21
  • Crashes: 0
  • Fires: 1
  • Injuries: 0
  • Fatalities: 0
9
  • Crashes: 1
  • Fires: 0
  • Injuries: 0
  • Fatalities: 0
4
  • Crashes: 3
  • Fires: 0
  • Injuries: 3
  • Fatalities: 0
3
  • Crashes: 1
  • Fires: 0
  • Injuries: 3
  • Fatalities: 0
2
  • Crashes: 0
  • Fires: 0
  • Injuries: 0
  • Fatalities: 0

Recent Complaints

Parts: SERVICE BRAKES
  • Date of Incident: Jun-14, 2019
  • Date complaint filed: 22:50 Jun-14, 2019

I was driving at around 40 mph and preparing to stop at the stoplight. However, upon gradually pressing on my brakes, my car would not stop. Instead, it made loud noises while still running. I had to press it down all the way one or two more times for my car to actually stop. Only then would it stop abruptly. I noticed my make was being recalled for brake issues, however, my specific vin (3czru5h54jg700121) was not marked for recall. I would like for more information about this as this is a very concerning issue and i rely on my car heavily for work and service. Thank you for your time and hope to hear from you soon.

Parts: ENGINE
  • Date of Incident: May-07, 2019
  • Date complaint filed: 22:32 Jun-14, 2019

Toyota? S failure to install an engine auto stop caused the carbon monoxide death of two people. Car was stationary. Failure to have proper outside warnings like a honk to warn the operator not to remove the key from the car led to this death.

Parts: STEERINGPOWER TRAINENGINE
  • Date of Incident: Jun-14, 2019
  • Date complaint filed: 22:27 Jun-14, 2019

2019 manual transmission gti stalling when coming to a stop with foot on clutch. Started happening two days after purchase on 6/02/2019, after approximately 600 miles on vehicle i did not experience stalling. Vehicle now has approximately 2100 miles, and i have experienced the stalling multiple times over the past two days. It happens more often after driving the car spiritedly, and i can consistently get the car to have the issue when driving spiritedly. Happens at random during normal driving. Vehicle also loses electronically assisted power steering during fault.

Parts: VISIBILITY/WIPER
  • Date of Incident: Jun-13, 2019
  • Date complaint filed: 22:16 Jun-14, 2019

I WAS DRIVING ON THE INTERSTATE DURING A RAINSTORM. WIPERS WERE SET TO HIGH SPEED AND THEN STOPPED. ONE WAS IN THE UPRIGHT POSITION BLOCKING THE DRIVER VIEW AND THE OTHER WAS PARTIALLY HANGING OFF THE DRIVER SIDE WINDSHIELD. HAD TO CHANGE TWO LANES AND PULL OFF ROAD WITH ZERO VISIBILITY. IT WAS VERY SCARY. I WAS GLAD MY KIDS WEREN?T IN THE CAR. TURNED CAR OFF AND ON, DID NOT FIX THE PROBLEM. HAD TO WAIT ON THE SIDE OF THE ROAD UNTIL THE RAIN STOPPED SO THAT I COULD DRIVE SAFELY. TOOK TO DEALERSHIP AND THEY SAID TRANSMISSION MODULE FAILED. $324 FIX. INTERESTINGLY THEY SAID IT WAS THE FOURTH Equinox THEY FIXED THIS MONTH WITH THIS PROBLEM. THIS NEEDS A RECALL.

Parts: ENGINE
  • Date of Incident: Jun-14, 2019
  • Date complaint filed: 21:49 Jun-14, 2019

VEHICLE WAS DRIVING DOWN HIGHWAY AT 45 MILES PER HOUR WHEN I RECEIVED A CHIME ALARM TELLING ME MY CAR WAS OVERHEATED. NO WARNING BEFORE THIS OF LOW COOLANT. DIAGNOSED AS A FAILED WATER PUMP. DID A GOOGLE SEARCH AND COME TO FIND OUT SEVERAL COMPLAINTS ON THIS HAPPENING TO THIS YEAR AND MAKE OF VEHICLE. MY CAR HAS 57,000 MILES ON IT AND MANY COMPLAINTS HAVE BEEN SENT OUT BY OTHERS OF THIS ISSUE. I THINK ITS TIME TO TAKE ACTION AS THIS IS OBVIOUSLY A BIG PROBLEM WITH THIS VEHICLE. I WAS PROUD TO BUY A CHEVY Cruze AND FEEL ASHAMED OF MYSELF FPR NOT LOOKING UP ISSUES BEFORE I BOUGHT IT.VEHICLE WENT I TO LIMP MODE WITHOUT PRIOR NOTICE AND COULD HAVE CAUSE A MAJOR ACCIDENT.

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