Complaints

  • 80612 Complaints
  • 5467 Crashes
  • 1285 Fires
  • 4727 Injuries
  • 268 Fatalities
  • A total of 80612 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 5.9%, or 4727 of those complaints have caused some degree of injury. 6.8%, or 5467 were crash related, and 1.6%, or 1285 complaints describe fire-related incidents.

Complaint Research

50.0% Percentage of Aston Martin customer complaints that involve a crash accident. This makes Aston Martin the most probable manufacturer to be involved in a car accident. smart has the highest number of complaints that do not include any type of a crash.
50.0% Percentage of Aston Martin customer complaints that resulted in an injury. This makes Aston Martin the most probable manufacturer to be involved in a situation where a human is injured. smart has the highest number of complaints that do not include any type of an injury.
6.7% Percentage of MINI customer complaints that describe an incident with fire. This makes MINI the most probable manufacturer that can be involved in a fire-related incident. Genesis has the highest number of complaints that do not mention occurrences of fire.
1.2% Percentage of Tesla customer complaints that took at least one person's life. This makes Tesla the most probable manufacturer that can be involve in fatal accident. Subaru has the highest number of complaints that did not involve fatalities.

Browse by Make

12919
  • Crashes: 562
  • Fires: 150
  • Injuries: 696
  • Fatalities: 11
8610
  • Crashes: 422
  • Fires: 157
  • Injuries: 307
  • Fatalities: 6
8013
  • Crashes: 514
  • Fires: 119
  • Injuries: 405
  • Fatalities: 14
6973
  • Crashes: 386
  • Fires: 58
  • Injuries: 312
  • Fatalities: 2
4692
  • Crashes: 542
  • Fires: 52
  • Injuries: 443
  • Fatalities: 22
4329
  • Crashes: 358
  • Fires: 51
  • Injuries: 354
  • Fatalities: 9
4068
  • Crashes: 201
  • Fires: 29
  • Injuries: 118
  • Fatalities: 0
3491
  • Crashes: 202
  • Fires: 48
  • Injuries: 135
  • Fatalities: 3
3472
  • Crashes: 219
  • Fires: 72
  • Injuries: 166
  • Fatalities: 6
3471
  • Crashes: 143
  • Fires: 35
  • Injuries: 104
  • Fatalities: 0
2877
  • Crashes: 208
  • Fires: 40
  • Injuries: 194
  • Fatalities: 0
2832
  • Crashes: 219
  • Fires: 166
  • Injuries: 192
  • Fatalities: 9
2814
  • Crashes: 264
  • Fires: 106
  • Injuries: 217
  • Fatalities: 8
2054
  • Crashes: 82
  • Fires: 14
  • Injuries: 123
  • Fatalities: 3
1279
  • Crashes: 86
  • Fires: 28
  • Injuries: 82
  • Fatalities: 3
1162
  • Crashes: 340
  • Fires: 33
  • Injuries: 308
  • Fatalities: 165
1005
  • Crashes: 89
  • Fires: 22
  • Injuries: 71
  • Fatalities: 2
975
  • Crashes: 93
  • Fires: 8
  • Injuries: 56
  • Fatalities: 1
852
  • Crashes: 46
  • Fires: 11
  • Injuries: 38
  • Fatalities: 0
732
  • Crashes: 45
  • Fires: 8
  • Injuries: 31
  • Fatalities: 0
606
  • Crashes: 41
  • Fires: 13
  • Injuries: 28
  • Fatalities: 0
510
  • Crashes: 52
  • Fires: 8
  • Injuries: 52
  • Fatalities: 0
467
  • Crashes: 85
  • Fires: 8
  • Injuries: 52
  • Fatalities: 1
410
  • Crashes: 61
  • Fires: 4
  • Injuries: 62
  • Fatalities: 2
353
  • Crashes: 30
  • Fires: 5
  • Injuries: 23
  • Fatalities: 0
314
  • Crashes: 42
  • Fires: 3
  • Injuries: 40
  • Fatalities: 0
299
  • Crashes: 30
  • Fires: 6
  • Injuries: 26
  • Fatalities: 0
249
  • Crashes: 21
  • Fires: 7
  • Injuries: 20
  • Fatalities: 1
228
  • Crashes: 10
  • Fires: 7
  • Injuries: 5
  • Fatalities: 0
104
  • Crashes: 18
  • Fires: 7
  • Injuries: 11
  • Fatalities: 0
91
  • Crashes: 6
  • Fires: 1
  • Injuries: 6
  • Fatalities: 0
85
  • Crashes: 11
  • Fires: 4
  • Injuries: 18
  • Fatalities: 0
61
  • Crashes: 14
  • Fires: 2
  • Injuries: 16
  • Fatalities: 0
59
  • Crashes: 8
  • Fires: 1
  • Injuries: 4
  • Fatalities: 0
56
  • Crashes: 6
  • Fires: 0
  • Injuries: 3
  • Fatalities: 0
51
  • Crashes: 6
  • Fires: 1
  • Injuries: 3
  • Fatalities: 0
23
  • Crashes: 0
  • Fires: 1
  • Injuries: 0
  • Fatalities: 0
10
  • Crashes: 1
  • Fires: 0
  • Injuries: 0
  • Fatalities: 0
6
  • Crashes: 3
  • Fires: 0
  • Injuries: 3
  • Fatalities: 0
6
  • Crashes: 0
  • Fires: 0
  • Injuries: 0
  • Fatalities: 0
4
  • Crashes: 1
  • Fires: 0
  • Injuries: 3
  • Fatalities: 0

Recent Complaints

Parts: UNKNOWN OR OTHER
  • Date of Incident: Jun-13, 2020
  • Date complaint filed: 23:32 Jul-09, 2020

MY AIRCONDITION BLOWING HOT AIR COST 1700.00 TO REPAIR MY CAR IS A 2016 Chevrolet Impala THEY SAY THE DASH HAS TO COME OUT TO REPLACE PART THERE SHOULD BE A RECALL ON THIS ## #VPIC# 1 - CHECK DIGIT (9TH POSITION) DOES NOT CALCULATE PROPERLY #VPIC#

2020 Toyota TUNDRA
Parts: EXTERIOR LIGHTING
  • Date of Incident: Jun-25, 2020
  • Date complaint filed: 18:04 Jul-09, 2020

The front turning indicators are too dim for daytime use. I have had several close calls with vehicles not realizing my indicator was on.

Parts: ENGINE
  • Date of Incident: May-27, 2020
  • Date complaint filed: 14:56 Jul-09, 2020

ON MAY 03, 2019, I BOUGHT A 2019 BMW X4 M40I, AT BRAMAN MOTORCARS. THIS IS NOT MY FIRST BMW, WE HAVE 3 MORE BMWS AT HOME. UNFORTUNATELY, THIS BMW X4 VEHICLE HAS NOT PERFORMED WELL AS EXPECTED! ON MAY 27, 2020 I WAS DRIVING WHILE IT WAS RAINING WHEN THE CAR SUDDENLY STOPPED AND NEVER TURNED ON AGAIN, IT WAS COMPLETELY USELESS AND VERY DISSATISFYING. I AM VERY FRUSTRATED AND DISAPPOINTED BECAUSE I SENT THE CAR TO BRAMAN BMW SERVICE CENTER TO CHECK IT OUT AND REQUEST THE WARRANTY AND THEY SAID THAT THE WARRANTY DOES NOT COVER IT THE SOLUTION IS JUST TO PAY MORE THAN $30,000.00 IN REPAIR PLUS PARKING FEES. ALSO, MY INSURANCE CARRIER SAID MY POLICY DOES NOT COVER MECHANICAL ISSUES. ALSE SENT A LETTER ASKING FOR HELP TO BMW CEO AND THEY RESPONDED THAT THE WARRANTY DO NOT COVER " OUTSIDE INFLUENCES". SO THIS GRABAGES CAR CANT BE IN A RAIN. SO NOW I HAVE MORE THAN 1 AND HALF MONTHS WITHOUT THE CAR, ALSO CALLED BMW FINANCIAL SERVICES FOR HELP AND THE SOLUTION WAS THAT I CAN RETURN THE CAR SIGNING A VOLUNTARY REPO DAMAGING MY CREDIT HISTORY. ATTACHED TO THIS EMAIL YOU WILL FIND COPIES OF THE DENIAL OF THE WARRANTY AND THE ESTIMATE THAT BRAMAN BMW SENT ME, TO REPAIR THE CAR, WHICH BY THE WAY IS ABSURD! WAITING FOR YOU HELP, CHRISTIAN CANACHE

2020 Honda ODYSSEY
Parts: ELECTRICAL SYSTEM
  • Date of Incident: May-07, 2020
  • Date complaint filed: 14:22 Jul-09, 2020

The car is making a crackling noise from the dash broad. Took it to the dealership and the latter stated that honda is aware of the issue and that the crackling/sparkling noise come from the speakers. He further stated that honda is working with nhtsp on a fix. The noise accentuates when the driver steps on the brakes, but also when s/he speeds up.

2020 Honda ODYSSEY
Parts: UNKNOWN OR OTHERELECTRICAL SYSTEM
  • Date of Incident: Jul-09, 2020
  • Date complaint filed: 12:53 Jul-09, 2020

I purchased an odyssey and within less than 2 weeks, the infotainment system started displaying problems. The system gives a loud, crackling noise over the speakers. Sometimes the audio connection will cut out with varying error messages. Other times the entire screen will go black/turn off for several minutes, completing disabling the backup camera and other functions. When the audio goes out it will also hang up/disable any goes going over android auto or bluetooth. The audio display screen for android auto will sometimes freeze. I've already had my vehicle in the shop twice for this problem within a month and a week of owning the car and there's been no resolution yet. I've seen that there's a class action lawsuit for this exact problem in the 2018 and 2019 models, which apparently did not get rectified for 2020. The problem occurs randomly and sporadically, but does occur almost every single time i drive the car at some point or another. It's extremely distracting and not safe.

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