Complaints

  • 71881 Complaints
  • 5072 Crashes
  • 1155 Fires
  • 4432 Injuries
  • 260 Fatalities
  • A total of 71881 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 6.2%, or 4432 of those complaints have caused some degree of injury. 7.1%, or 5072 were crash related, and 1.6%, or 1155 complaints describe fire-related incidents.

Complaint Research

50.0% Percentage of Aston Martin customer complaints that involve a crash accident. This makes Aston Martin the most probable manufacturer to be involved in a car accident. smart has the highest number of complaints that do not include any type of a crash.
50.0% Percentage of Aston Martin customer complaints that resulted in an injury. This makes Aston Martin the most probable manufacturer to be involved in a situation where a human is injured. smart has the highest number of complaints that do not include any type of an injury.
6.1% Percentage of MINI customer complaints that describe an incident with fire. This makes MINI the most probable manufacturer that can be involved in a fire-related incident. Porsche has the highest number of complaints that do not mention occurrences of fire.
1.5% Percentage of Tesla customer complaints that took at least one person's life. This makes Tesla the most probable manufacturer that can be involve in fatal accident. GMC has the highest number of complaints that did not involve fatalities.

Browse by Make

11683
  • Crashes: 520
  • Fires: 130
  • Injuries: 659
  • Fatalities: 11
7812
  • Crashes: 395
  • Fires: 147
  • Injuries: 289
  • Fatalities: 6
7126
  • Crashes: 472
  • Fires: 107
  • Injuries: 371
  • Fatalities: 11
6330
  • Crashes: 356
  • Fires: 50
  • Injuries: 298
  • Fatalities: 1
4011
  • Crashes: 489
  • Fires: 42
  • Injuries: 406
  • Fatalities: 23
3894
  • Crashes: 334
  • Fires: 42
  • Injuries: 327
  • Fatalities: 8
3289
  • Crashes: 193
  • Fires: 47
  • Injuries: 127
  • Fatalities: 1
3193
  • Crashes: 202
  • Fires: 67
  • Injuries: 152
  • Fatalities: 6
3100
  • Crashes: 125
  • Fires: 32
  • Injuries: 91
  • Fatalities: 0
3093
  • Crashes: 191
  • Fires: 28
  • Injuries: 112
  • Fatalities: 0
2530
  • Crashes: 200
  • Fires: 38
  • Injuries: 189
  • Fatalities: 0
2495
  • Crashes: 248
  • Fires: 95
  • Injuries: 203
  • Fatalities: 8
2480
  • Crashes: 210
  • Fires: 148
  • Injuries: 182
  • Fatalities: 9
1882
  • Crashes: 78
  • Fires: 11
  • Injuries: 117
  • Fatalities: 3
1164
  • Crashes: 80
  • Fires: 27
  • Injuries: 77
  • Fatalities: 3
943
  • Crashes: 312
  • Fires: 31
  • Injuries: 297
  • Fatalities: 165
910
  • Crashes: 89
  • Fires: 7
  • Injuries: 52
  • Fatalities: 1
907
  • Crashes: 81
  • Fires: 21
  • Injuries: 66
  • Fatalities: 1
789
  • Crashes: 42
  • Fires: 8
  • Injuries: 35
  • Fatalities: 0
651
  • Crashes: 43
  • Fires: 7
  • Injuries: 30
  • Fatalities: 0
550
  • Crashes: 39
  • Fires: 13
  • Injuries: 27
  • Fatalities: 0
464
  • Crashes: 47
  • Fires: 7
  • Injuries: 50
  • Fatalities: 0
385
  • Crashes: 77
  • Fires: 7
  • Injuries: 49
  • Fatalities: 1
374
  • Crashes: 57
  • Fires: 3
  • Injuries: 54
  • Fatalities: 1
316
  • Crashes: 29
  • Fires: 4
  • Injuries: 22
  • Fatalities: 0
285
  • Crashes: 38
  • Fires: 3
  • Injuries: 37
  • Fatalities: 0
273
  • Crashes: 28
  • Fires: 6
  • Injuries: 25
  • Fatalities: 0
225
  • Crashes: 18
  • Fires: 6
  • Injuries: 19
  • Fatalities: 1
214
  • Crashes: 8
  • Fires: 6
  • Injuries: 4
  • Fatalities: 0
98
  • Crashes: 17
  • Fires: 6
  • Injuries: 9
  • Fatalities: 0
83
  • Crashes: 6
  • Fires: 0
  • Injuries: 6
  • Fatalities: 0
80
  • Crashes: 10
  • Fires: 4
  • Injuries: 18
  • Fatalities: 0
57
  • Crashes: 13
  • Fires: 2
  • Injuries: 16
  • Fatalities: 0
50
  • Crashes: 8
  • Fires: 1
  • Injuries: 4
  • Fatalities: 0
49
  • Crashes: 6
  • Fires: 0
  • Injuries: 3
  • Fatalities: 0
48
  • Crashes: 6
  • Fires: 1
  • Injuries: 3
  • Fatalities: 0
23
  • Crashes: 0
  • Fires: 1
  • Injuries: 0
  • Fatalities: 0
10
  • Crashes: 1
  • Fires: 0
  • Injuries: 0
  • Fatalities: 0
6
  • Crashes: 3
  • Fires: 0
  • Injuries: 3
  • Fatalities: 0
6
  • Crashes: 0
  • Fires: 0
  • Injuries: 0
  • Fatalities: 0
3
  • Crashes: 1
  • Fires: 0
  • Injuries: 3
  • Fatalities: 0

Recent Complaints

Parts: POWER TRAIN
  • Date of Incident: Feb-02, 2020
  • Date complaint filed: 22:05 Feb-25, 2020

When driving car makes a grinding noise and struggles with acceleration at around 25-30 mph.

Parts: POWER TRAIN
  • Date of Incident: Feb-16, 2020
  • Date complaint filed: 22:45 Feb-24, 2020

Purchased car with 120 miles, about 25k miles i noticed small delay in acceleration when going from complete stop. Mentioned to dealer they stated all was ok. At 50k miles the delay in acceleration was far more noticeable. I would accelerate and rpm would go up to 4,5 or6 before car would move start to move. Brought back to dealer, did road test with tech and he acknowledged that something didn't feel right stated he would have transmission specialist look it over. After having car for 2 weeks we did another road test with master technician and he stated hard shifting was normal acceleration for this truck because of variable transmission. He said ultimately there are no trouble codes so car is 100% fine. At 63,000 miles the transmission gave out! I drove car on highway about 145 miles with no issue, i was driving on a city street when i stopped at a red light. The light turned green and when i pressed on accelerator car would not move. Finally after a few seconds of engine revving car jerked back and rolled forward slightly. Was able to drive car into strip mall parking lot. Took back to dealer and they are saying the transmission is out but can't explain why we still have no trouble codes! They are not willing to cover because it is 3,000 miles out of warranty.

Parts: ENGINE
  • Date of Incident: Feb-23, 2020
  • Date complaint filed: 17:09 Feb-23, 2020

I own a 2016 honda cr v with the 2. 4l earth dreams engine.. I took a long trip and do some city driving however checked the oil level after about 500 miles of mixed ciry and highway and the oil level was way over the full mark and smells like gasoline. The car has 83,500 miles on it and this is quite concerning to me...

Parts: ENGINE
  • Date of Incident: Feb-23, 2020
  • Date complaint filed: 10:04 Feb-23, 2020

I consistently experience severe vibration felt in both front seats when the car idles. This occurs when the rpm is about 750 or less. It occurs any time i come to a stop at a traffic light or stop sign.

Parts: ELECTRONIC STABILITY CONTROLENGINE
  • Date of Incident: Jun-01, 2018
  • Date complaint filed: 20:57 Feb-22, 2020

During idle (such as at a red light), the auto engine idle stop function causes the engine to cut out (this is normal) and the engine is supposed to come back to life when the brake is released. However, sometimes the engine and electrical system cut out completely (most easily identified by the radio cutting out) and the engine does not come back on when the brake is released and the car must be put into park and restarted, which can take quite a bit of time - it often has trouble restarting when this occurs. There is usually some kind of error code when this occurs; the code varies but is most often "collision mitigation system problem'. This condition can be quite hazardous, especially when in an intersection. There is an override of the engine idle stop, but it must be activated each time the car is restarted, which is easily forgotten. This problem was occurring several times a week until i started using the override.

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