Complaints

  • 63445 Complaints
  • 4597 Crashes
  • 1020 Fires
  • 4064 Injuries
  • 246 Fatalities
  • A total of 63445 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 6.4%, or 4064 of those complaints have caused some degree of injury. 7.2%, or 4597 were crash related, and 1.6%, or 1020 complaints describe fire-related incidents.

Complaint Research

50.0% Percentage of Aston Martin customer complaints that involve a crash accident. This makes Aston Martin the most probable manufacturer to be involved in a car accident. smart has the highest number of complaints that do not include any type of a crash.
50.0% Percentage of Aston Martin customer complaints that resulted in an injury. This makes Aston Martin the most probable manufacturer to be involved in a situation where a human is injured. smart has the highest number of complaints that do not include any type of an injury.
6.6% Percentage of MINI customer complaints that describe an incident with fire. This makes MINI the most probable manufacturer that can be involved in a fire-related incident. Porsche has the highest number of complaints that do not mention occurrences of fire.
1.7% Percentage of Tesla customer complaints that took at least one person's life. This makes Tesla the most probable manufacturer that can be involve in fatal accident. Honda has the highest number of complaints that did not involve fatalities.

Browse by Make

10127
  • Crashes: 467
  • Fires: 116
  • Injuries: 615
  • Fatalities: 11
6868
  • Crashes: 373
  • Fires: 135
  • Injuries: 276
  • Fatalities: 3
6210
  • Crashes: 421
  • Fires: 93
  • Injuries: 343
  • Fatalities: 9
5731
  • Crashes: 328
  • Fires: 45
  • Injuries: 274
  • Fatalities: 0
3527
  • Crashes: 449
  • Fires: 37
  • Injuries: 366
  • Fatalities: 23
3438
  • Crashes: 300
  • Fires: 39
  • Injuries: 296
  • Fatalities: 5
3082
  • Crashes: 186
  • Fires: 44
  • Injuries: 122
  • Fatalities: 1
2920
  • Crashes: 188
  • Fires: 54
  • Injuries: 138
  • Fatalities: 5
2704
  • Crashes: 111
  • Fires: 24
  • Injuries: 85
  • Fatalities: 0
2605
  • Crashes: 176
  • Fires: 25
  • Injuries: 101
  • Fatalities: 0
2238
  • Crashes: 188
  • Fires: 33
  • Injuries: 172
  • Fatalities: 0
2225
  • Crashes: 239
  • Fires: 73
  • Injuries: 194
  • Fatalities: 7
2140
  • Crashes: 187
  • Fires: 130
  • Injuries: 165
  • Fatalities: 9
1684
  • Crashes: 71
  • Fires: 11
  • Injuries: 104
  • Fatalities: 2
1042
  • Crashes: 69
  • Fires: 25
  • Injuries: 68
  • Fatalities: 3
821
  • Crashes: 80
  • Fires: 7
  • Injuries: 43
  • Fatalities: 1
780
  • Crashes: 70
  • Fires: 20
  • Injuries: 61
  • Fatalities: 1
755
  • Crashes: 245
  • Fires: 29
  • Injuries: 277
  • Fatalities: 164
738
  • Crashes: 39
  • Fires: 8
  • Injuries: 35
  • Fatalities: 0
575
  • Crashes: 40
  • Fires: 7
  • Injuries: 26
  • Fatalities: 0
481
  • Crashes: 34
  • Fires: 11
  • Injuries: 23
  • Fatalities: 0
415
  • Crashes: 45
  • Fires: 7
  • Injuries: 44
  • Fatalities: 0
350
  • Crashes: 71
  • Fires: 7
  • Injuries: 42
  • Fatalities: 0
331
  • Crashes: 47
  • Fires: 2
  • Injuries: 46
  • Fatalities: 1
299
  • Crashes: 28
  • Fires: 3
  • Injuries: 19
  • Fatalities: 0
247
  • Crashes: 34
  • Fires: 3
  • Injuries: 28
  • Fatalities: 0
244
  • Crashes: 25
  • Fires: 6
  • Injuries: 21
  • Fatalities: 0
197
  • Crashes: 15
  • Fires: 6
  • Injuries: 16
  • Fatalities: 1
195
  • Crashes: 7
  • Fires: 6
  • Injuries: 3
  • Fatalities: 0
91
  • Crashes: 16
  • Fires: 6
  • Injuries: 9
  • Fatalities: 0
77
  • Crashes: 5
  • Fires: 0
  • Injuries: 6
  • Fatalities: 0
74
  • Crashes: 8
  • Fires: 3
  • Injuries: 14
  • Fatalities: 0
56
  • Crashes: 13
  • Fires: 2
  • Injuries: 16
  • Fatalities: 0
45
  • Crashes: 7
  • Fires: 1
  • Injuries: 4
  • Fatalities: 0
43
  • Crashes: 5
  • Fires: 1
  • Injuries: 3
  • Fatalities: 0
43
  • Crashes: 5
  • Fires: 0
  • Injuries: 3
  • Fatalities: 0
22
  • Crashes: 0
  • Fires: 1
  • Injuries: 0
  • Fatalities: 0
10
  • Crashes: 1
  • Fires: 0
  • Injuries: 0
  • Fatalities: 0
6
  • Crashes: 3
  • Fires: 0
  • Injuries: 3
  • Fatalities: 0
6
  • Crashes: 0
  • Fires: 0
  • Injuries: 0
  • Fatalities: 0
3
  • Crashes: 1
  • Fires: 0
  • Injuries: 3
  • Fatalities: 0

Recent Complaints

2019 Ford F-350
Parts: STEERINGSUSPENSION
  • Date of Incident: Nov-18, 2019
  • Date complaint filed: 23:24 Nov-18, 2019

Sever death wobble at speed and while breaking. Stealing wheel jerks violently to the point vehicle control is difficult.

Parts: ELECTRICAL SYSTEMEXTERIOR LIGHTING
  • Date of Incident: Nov-18, 2019
  • Date complaint filed: 23:22 Nov-18, 2019

THE HEADLIGHTS FLICKER FOR A QUARTER SECOND, AND THEN WORK FINE FOR A FEW MINUTES DURING NIGHT DRIVING. THIS OCCURS ON AVERAGE OF ABOUT ONCE EVERY 4 MINUTES OF DRIVING WITH THE HEADLIGHTS ON. ACCORDING TO JEEP FORUMS ONLINE, THIS HAS BEEN A KNOWN SAFETY ISSUE IN Grand CherokeeS. DURING NIGHT TRIPS IN RURAL AREAS, I AM CONCERNED THAT THIS ISSUE COULD BECOME MORE DETRIMENTAL. THERE ARE NO STREETLIGHTS, AND MANY WHITETAIL DEER AND OTHER HAZARDS ARE MADE UNAVOIDABLE WITHOUT HEADLIGHTS, OR WITH DISTRACTION CAUSED BY THIS FLICKERING. THIS HAPPENS REGARDLESS OF SPEED, TURNING, OR ELECTRONICS TURNED ON. IT IS EVEN MORE FRUSTRATING THAT REPLICATING THIS ISSUE IS ALMOST IMPOSSIBLE DURING THE DAYTIME (WHEN MECHANICS ARE WORKING).

Parts: VEHICLE SPEED CONTROL
  • Date of Incident: Oct-30, 2019
  • Date complaint filed: 23:08 Nov-18, 2019

My wife was pulling into a parking spot at her school at a slow rate of speed (as she was parking between 2 cars). The vehicle was in chill mode, which means that it cannot accelerate at a high rate of speed. When she was roughly ¾ of the way into the parking spot with her foot on the brake, the vehicle accelerated on its own as if it was in performance mode. It went over a curb and into a chain link fence (which was roughly 10-12 feet past the curb) before she could get the vehicle to stop itself. This was at an elementary school and children were present. Fortunately no one was hurt. Tesla has yet to respond to our inquiries regarding the incident.

Parts: POWER TRAIN
  • Date of Incident: Aug-31, 2019
  • Date complaint filed: 22:59 Nov-18, 2019

The car has a several second delay when pressing the gas pedal in the engine idle auto on/off feature. I have not heard of any recalls or fixes to this problem. Dealer has no fix for problem.

Parts: POWER TRAINELECTRICAL SYSTEM
  • Date of Incident: Nov-18, 2019
  • Date complaint filed: 22:50 Nov-18, 2019

Lost power while driving on a city street. Battery light came on. D on the gear shift was flashing. Was able to restart vehicle and travel for about 300 feet and then lost power again. Vehicle would not restart after many attempts. Finally restarted after showing no signs that it was going to. Was able to make it back home without incident which was less than a half mile away.

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