Complaints

  • 55414 Complaints
  • 4163 Crashes
  • 926 Fires
  • 3720 Injuries
  • 243 Fatalities
  • A total of 55414 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 6.7%, or 3720 of those complaints have caused some degree of injury. 7.5%, or 4163 were crash related, and 1.7%, or 926 complaints describe fire-related incidents.

Complaint Research

50.0% Percentage of Aston Martin customer complaints that involve a crash accident. This makes Aston Martin the most probable manufacturer to be involved in a car accident. smart has the highest number of complaints that do not include any type of a crash.
50.0% Percentage of Aston Martin customer complaints that resulted in an injury. This makes Aston Martin the most probable manufacturer to be involved in a situation where a human is injured. smart has the highest number of complaints that do not include any type of an injury.
6.6% Percentage of Kia customer complaints that describe an incident with fire. This makes Kia the most probable manufacturer that can be involved in a fire-related incident. Porsche has the highest number of complaints that do not mention occurrences of fire.
2.0% Percentage of Tesla customer complaints that took at least one person's life. This makes Tesla the most probable manufacturer that can be involve in fatal accident. Honda has the highest number of complaints that did not involve fatalities.

Browse by Make

8813
  • Crashes: 427
  • Fires: 103
  • Injuries: 568
  • Fatalities: 11
5868
  • Crashes: 349
  • Fires: 125
  • Injuries: 251
  • Fatalities: 3
5414
  • Crashes: 362
  • Fires: 89
  • Injuries: 316
  • Fatalities: 8
5140
  • Crashes: 293
  • Fires: 44
  • Injuries: 247
  • Fatalities: 0
3197
  • Crashes: 400
  • Fires: 36
  • Injuries: 331
  • Fatalities: 22
2962
  • Crashes: 267
  • Fires: 36
  • Injuries: 255
  • Fatalities: 4
2771
  • Crashes: 173
  • Fires: 43
  • Injuries: 107
  • Fatalities: 1
2630
  • Crashes: 171
  • Fires: 48
  • Injuries: 130
  • Fatalities: 5
2309
  • Crashes: 97
  • Fires: 19
  • Injuries: 79
  • Fatalities: 0
2104
  • Crashes: 162
  • Fires: 24
  • Injuries: 87
  • Fatalities: 0
1926
  • Crashes: 179
  • Fires: 31
  • Injuries: 160
  • Fatalities: 0
1899
  • Crashes: 224
  • Fires: 53
  • Injuries: 179
  • Fatalities: 7
1807
  • Crashes: 172
  • Fires: 119
  • Injuries: 160
  • Fatalities: 9
1449
  • Crashes: 61
  • Fires: 10
  • Injuries: 94
  • Fatalities: 2
977
  • Crashes: 68
  • Fires: 22
  • Injuries: 68
  • Fatalities: 3
747
  • Crashes: 75
  • Fires: 6
  • Injuries: 41
  • Fatalities: 1
701
  • Crashes: 67
  • Fires: 18
  • Injuries: 59
  • Fatalities: 1
659
  • Crashes: 222
  • Fires: 28
  • Injuries: 269
  • Fatalities: 164
657
  • Crashes: 37
  • Fires: 6
  • Injuries: 34
  • Fatalities: 0
496
  • Crashes: 32
  • Fires: 6
  • Injuries: 24
  • Fatalities: 0
405
  • Crashes: 28
  • Fires: 11
  • Injuries: 17
  • Fatalities: 0
374
  • Crashes: 37
  • Fires: 7
  • Injuries: 37
  • Fatalities: 0
334
  • Crashes: 65
  • Fires: 7
  • Injuries: 36
  • Fatalities: 0
301
  • Crashes: 44
  • Fires: 2
  • Injuries: 42
  • Fatalities: 1
264
  • Crashes: 25
  • Fires: 3
  • Injuries: 17
  • Fatalities: 0
224
  • Crashes: 22
  • Fires: 5
  • Injuries: 18
  • Fatalities: 0
218
  • Crashes: 30
  • Fires: 2
  • Injuries: 24
  • Fatalities: 0
176
  • Crashes: 6
  • Fires: 6
  • Injuries: 2
  • Fatalities: 0
171
  • Crashes: 13
  • Fires: 5
  • Injuries: 12
  • Fatalities: 1
85
  • Crashes: 14
  • Fires: 5
  • Injuries: 8
  • Fatalities: 0
67
  • Crashes: 7
  • Fires: 3
  • Injuries: 13
  • Fatalities: 0
60
  • Crashes: 4
  • Fires: 0
  • Injuries: 6
  • Fatalities: 0
55
  • Crashes: 12
  • Fires: 2
  • Injuries: 14
  • Fatalities: 0
43
  • Crashes: 6
  • Fires: 1
  • Injuries: 4
  • Fatalities: 0
36
  • Crashes: 3
  • Fires: 0
  • Injuries: 2
  • Fatalities: 0
33
  • Crashes: 4
  • Fires: 0
  • Injuries: 3
  • Fatalities: 0
21
  • Crashes: 0
  • Fires: 1
  • Injuries: 0
  • Fatalities: 0
9
  • Crashes: 1
  • Fires: 0
  • Injuries: 0
  • Fatalities: 0
6
  • Crashes: 3
  • Fires: 0
  • Injuries: 3
  • Fatalities: 0
3
  • Crashes: 1
  • Fires: 0
  • Injuries: 3
  • Fatalities: 0
3
  • Crashes: 0
  • Fires: 0
  • Injuries: 0
  • Fatalities: 0

Recent Complaints

Parts: POWER TRAIN
  • Date of Incident: Aug-20, 2019
  • Date complaint filed: 01:18 Aug-21, 2019

Vehicle, on multiple occasions, will shift unexpectedly from fifth gear into fourth very abruptly and dramatically. There is also a lapse in time when you press on the gas to accelerate and with for it to down shit into fourth gear or beyond.

Parts: UNKNOWN OR OTHER
  • Date of Incident: Aug-04, 2019
  • Date complaint filed: 01:10 Aug-21, 2019

TAKATA RECALL. I TURNED ON ENGINE TO MY 2016 Jeep Cherokee LATITUDE 30,000 MILES VEHICLE AND A ?SERVICE SHIFTER? APPEARED ON THE DASH SCREEN. THE SHIFTER ITSELF WERE ALL LID UP RED. WHICH MADE IT DIFFICULT TO IDENTIFY WHAT SHIFT I WAS CURRENTLY IN AND SHIFTERS REMAINED ALL RED WHILE THE JEEP WAS IN DRIVE AND IN MOTION. I FELT UNSAFE BECAUSE I HAD A TODDLER IN THE VEHICLE AND CURRENTLY PREGNANT AND FEEL THAT IT?S NECESSARY THAT JEEP TAKES ACTION IN SOLVING THIS MATTER.

Parts: ENGINEPOWER TRAINSUSPENSION
  • Date of Incident: Jul-01, 2019
  • Date complaint filed: 23:58 Aug-20, 2019

DELAYED HARD SHIFTING AT TAKE OFF IN TRANSMISSION. CLUNKING SOUND ON LEFT TURNS FROM REAR END. WHINING NOISE FROM REAR END WHEN DRIVING. SEIZED ENGINE AT 66,000 MILES 2016 CHEVY Camaro SS

Parts: STEERING
  • Date of Incident: Jul-20, 2019
  • Date complaint filed: 23:40 Aug-20, 2019

Dead space in the steering wheel, 2? Of play in the wheel where input is put in and no response. Loose steering and drift while driving. Unable to maintain a straight line without constant steering correction. Very noticeable at freeway speeds as the vehicle will want to drift left or right immediately after correcting steering. Constantly have to give steering inputs, sawing at the wheel. Occurs all the time. More noticeable at higher speeds. Feels unsafe to operate. Jeep claims this is normal and how the vehicle was designed.

Parts: ELECTRICAL SYSTEMENGINEPOWER TRAIN
  • Date of Incident: Aug-20, 2019
  • Date complaint filed: 23:40 Aug-20, 2019

At ~92,500 miles, this car has suddenly begun in the past week to shut off while accelerating/driving (in motion) on surface streets and freeways. The multifunction screen and/or sound system and/or dash/engine/acceleration will shut off without warning while i am operating the vehicle in traffic anywhere from 15-65 mph. When it has happened, the system has quickly rebooted and allowed me to resume driving. It feels very unsafe and unpredictable.

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