Complaints

  • 105358 Complaints
  • 6535 Crashes
  • 1627 Fires
  • 5506 Injuries
  • 182 Fatalities
  • A total of 105358 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 5.2%, or 5506 of those complaints have caused some degree of injury. 6.2%, or 6535 were crash related, and 1.5%, or 1627 complaints describe fire-related incidents.

Complaint Research

50.0% Percentage of Aston Martin customer complaints that involve a crash accident. This makes Aston Martin the most probable manufacturer to be involved in a car accident. Ferrari has the highest number of complaints that do not include any type of a crash.
50.0% Percentage of Aston Martin customer complaints that resulted in an injury. This makes Aston Martin the most probable manufacturer to be involved in a situation where a human is injured. Bentley has the highest number of complaints that do not include any type of an injury.
16.7% Percentage of McLaren customer complaints that describe an incident with fire. This makes McLaren the most probable manufacturer that can be involved in a fire-related incident. Genesis has the highest number of complaints that do not mention occurrences of fire.
0.6% Percentage of Tesla customer complaints that took at least one person's life. This makes Tesla the most probable manufacturer that can be involve in fatal accident. Subaru has the highest number of complaints that did not involve fatalities.

Browse by Make

16680
  • Crashes: 698
  • Fires: 198
  • Injuries: 812
  • Fatalities: 14
10847
  • Crashes: 485
  • Fires: 189
  • Injuries: 357
  • Fatalities: 5
10433
  • Crashes: 608
  • Fires: 159
  • Injuries: 475
  • Fatalities: 15
8857
  • Crashes: 483
  • Fires: 69
  • Injuries: 370
  • Fatalities: 4
6330
  • Crashes: 262
  • Fires: 35
  • Injuries: 153
  • Fatalities: 0
5978
  • Crashes: 643
  • Fires: 73
  • Injuries: 518
  • Fatalities: 23
5562
  • Crashes: 432
  • Fires: 56
  • Injuries: 422
  • Fatalities: 10
5019
  • Crashes: 266
  • Fires: 103
  • Injuries: 206
  • Fatalities: 6
4250
  • Crashes: 167
  • Fires: 42
  • Injuries: 127
  • Fatalities: 0
4071
  • Crashes: 218
  • Fires: 54
  • Injuries: 150
  • Fatalities: 3
4041
  • Crashes: 280
  • Fires: 228
  • Injuries: 250
  • Fatalities: 9
3754
  • Crashes: 245
  • Fires: 45
  • Injuries: 238
  • Fatalities: 1
3614
  • Crashes: 306
  • Fires: 130
  • Injuries: 248
  • Fatalities: 10
2522
  • Crashes: 100
  • Fires: 17
  • Injuries: 147
  • Fatalities: 4
2066
  • Crashes: 394
  • Fires: 38
  • Injuries: 244
  • Fatalities: 65
1733
  • Crashes: 109
  • Fires: 33
  • Injuries: 101
  • Fatalities: 3
1264
  • Crashes: 102
  • Fires: 35
  • Injuries: 87
  • Fatalities: 2
1188
  • Crashes: 107
  • Fires: 8
  • Injuries: 69
  • Fatalities: 1
1095
  • Crashes: 52
  • Fires: 14
  • Injuries: 44
  • Fatalities: 0
985
  • Crashes: 56
  • Fires: 9
  • Injuries: 40
  • Fatalities: 0
795
  • Crashes: 52
  • Fires: 16
  • Injuries: 45
  • Fatalities: 3
647
  • Crashes: 60
  • Fires: 8
  • Injuries: 63
  • Fatalities: 0
600
  • Crashes: 98
  • Fires: 8
  • Injuries: 65
  • Fatalities: 1
515
  • Crashes: 68
  • Fires: 4
  • Injuries: 69
  • Fatalities: 2
450
  • Crashes: 35
  • Fires: 7
  • Injuries: 27
  • Fatalities: 0
378
  • Crashes: 46
  • Fires: 3
  • Injuries: 43
  • Fatalities: 0
361
  • Crashes: 31
  • Fires: 6
  • Injuries: 29
  • Fatalities: 0
349
  • Crashes: 31
  • Fires: 8
  • Injuries: 25
  • Fatalities: 1
267
  • Crashes: 10
  • Fires: 7
  • Injuries: 5
  • Fatalities: 0
128
  • Crashes: 6
  • Fires: 3
  • Injuries: 7
  • Fatalities: 0
122
  • Crashes: 19
  • Fires: 8
  • Injuries: 13
  • Fatalities: 0
112
  • Crashes: 15
  • Fires: 7
  • Injuries: 21
  • Fatalities: 0
82
  • Crashes: 10
  • Fires: 1
  • Injuries: 6
  • Fatalities: 0
79
  • Crashes: 11
  • Fires: 0
  • Injuries: 4
  • Fatalities: 0
69
  • Crashes: 16
  • Fires: 2
  • Injuries: 16
  • Fatalities: 0
58
  • Crashes: 6
  • Fires: 1
  • Injuries: 2
  • Fatalities: 0
27
  • Crashes: 3
  • Fires: 2
  • Injuries: 2
  • Fatalities: 0
10
  • Crashes: 1
  • Fires: 0
  • Injuries: 0
  • Fatalities: 0
8
  • Crashes: 0
  • Fires: 0
  • Injuries: 0
  • Fatalities: 0
6
  • Crashes: 3
  • Fires: 0
  • Injuries: 3
  • Fatalities: 0
6
  • Crashes: 1
  • Fires: 1
  • Injuries: 3
  • Fatalities: 0

Recent Complaints

2020 Ford F-150
Parts: VEHICLE SPEED CONTROLUNKNOWN OR OTHERENGINE
  • Date of Incident: May-12, 2021
  • Date complaint filed: 23:32 May-12, 2021

My vehicle would not exit out of a drive or moving until i stopped the vehicle and disconnected the neg battery cable. The vehicle stayed in a state of high rpms. There were no warning signs and no warnings displayed on the truck display. This is the second "speeding out of control" situation in two days. I fear for the safety of myself, my family, and everyone around me. I don't know what triggers the onset of this condition. I exited from state highway 5 onto exit 104 (hwy 101) and took a left on mud bay road. I was traveling 30-35 mph when i began to slow down to almost a complete stop to make the right turn into the swimming facility. My truck would not slow down. I pushed he brakes very hard to prevent the truck from speeding uncontrollably. I pulled in to a parking spot as best as i could. The truck rpms were maxed. I own an automatic drive. With my foot on the brake, i shifted from d to n. There was a loud sound of gears during the shift. The truck rpms were still maxed out. I turned off the truck and placed the truck in p. I also enabled the parking brake. I started the truck and the truck rpms were still maxed out. I kept the truck running for an additional 30 seconds. My wife and bystanders indicated that there was a burning smell emanating from the truck. I turned off the truck and the truck displayed an "overheating" warning. I allowed the truck to cool down and disconnected the neg battery cable for 15 min. After i reconnected the neg cable, the truck reset to normal running conditions. I have owned the truck for three months and the truck is still under factory warranty. The dealership that i bought it from does not acknowledge that 2020 f-150s have had problems with the transmission/engine. I will take my truck there tomorrow (13may2021) for them to view the error codes.

Parts: AIR BAGS
  • Date of Incident: Apr-05, 2021
  • Date complaint filed: 22:47 May-12, 2021

In my 2019 jaguar f pace, i was stopped, waiting for the car in opposite lane to pass so i could cross left into my driveway. The other driver crossed the yellow lines hitting me head on at about 45 mph. My air bags never deployed. The other drivers did yet mine did not, no warnings from drive package or adaptive dynamics showed. Car is totaled, not one airbag deployed.

Parts: STEERING
  • Date of Incident: Jan-04, 2021
  • Date complaint filed: 22:35 May-12, 2021

A warning appeared on the display it says service power steering drive with care and i think it doesn? T mean any good thing so please tell me what i need to do to drive my truck safely out of any risk. Thanks exactly i don? T know what happened but that warning appears any time after turn the truck on.

Parts: POWER TRAIN
  • Date of Incident: May-11, 2021
  • Date complaint filed: 22:30 May-12, 2021

Power transfer unit failed , 2014-2017 models the same as mine have been recalled for this very type of failure. My 2018 was build with exact same ptu assembly. I think mine should be covered under this recall was driving to store on hwy 26 8 miles west of swan valley idaho, cruise control set at 65 mph , loud bang, lost all forward motion,coasted to side of road, put in park and vehicle rolled backwards into dirt on side of hwy, braked and set park brake, called tow truck and vehicle is at local jeep dealership, could have killed me if conditions were different.

Parts: POWER TRAINFUEL/PROPULSION SYSTEMENGINE
  • Date of Incident: May-01, 2021
  • Date complaint filed: 22:10 May-12, 2021

I WAS DRIVING ON THE SAN MATEO BRIDGE , CAR BEGAN HESITATING AND JERKING UP AND DOWN AND LOST POWER ENGINE LIGHT CAME UP. TOOK IT TO PEP BOYS THEY DIAGNOSED IT AND SAID IT NEEDED COILS AND SPARK PLUGS , ABOUT $ 1000 LATER TOOK THE CAR HOE AND CONTINUED TO DO THE SAME THING, TOOK IT BACK TO PEP BOYS AND SAID THERE WAS A RECALL ON THAT CAR FOR THAT PROBLEM . TOOK IT TO PRIMO HONDA AND THEY SAY THERE IS NO RECALL ON MY VIN # EVEN THOUGH IS CLEAR THAT IS THE REASON THEY ARE HAVING A RECALL ON THOSE CARS FOR THAT VERY SAME REASON.VIN:5J6RW6H3XJL001965YEAR:2018MAKE:HONDAMODEL:CR-VLAST UPDATED:MAY 11, 2021NUMBER OF OPEN RECALLS:0......YEAR:2018MAKE:HONDAMODEL:CR-VLAST UPDATED:MAY 11, 2021NUMBER OF OPEN RECALLS:1 OPEN/CLOSE ALLPRINT 2018-19 CR-V FUEL PUMP MOTOR SAFETY RECALL EXPANSION TOOK IT TO ANOTHER BETTER QUALIFIED MECHANIC AND HE SAYS IS A PROBLEM WITH THE FUEL PUMP. IS VERY UNSAFE THE CAR SIMPLY LOSES ALL POWER AND DIED ON THE FREEWAY. I,VE BEEN CAR LESS , RENTING SINCE MAY FIRST 2021, IT IS INMORAL WHAT HONDA DOES.

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