Acura Complaints

  • 1095 Complaints
  • 52 Crashes
  • 14 Fires
  • 44 Injuries
  • 0 Fatalities
  • A total of 1095 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 4.0%, or 44 of those complaints have caused some degree of injury. 4.7%, or 52 were crash related, and 1.3%, or 14 complaints describe fire-related incidents.

Models

Recent Complaints

Parts: UNKNOWN OR OTHERFUEL/PROPULSION SYSTEM
  • Date of Incident: May-08, 2021
  • Date complaint filed: 05:27 May-11, 2021

I noticed within the first couple of weeks a difference in driving vehicle.. When i first purchased the vehicle i was given a nhtsa printout for any passed reports if therebwas any and there was nothing disclosed in the report. After experiencing issues with the vehicle. I ran another recall report and was able to see the 38 plus recalls that have been discovered since. I have scheduled a service appointment at the dealership tomorrow. I noticed very soon after purchasing vehicle and as of the last couple days.. I did take it to a couple of mechanic shops covered the car max warranty.

Parts: VEHICLE SPEED CONTROLPOWER TRAINFUEL/PROPULSION SYSTEM
  • Date of Incident: Apr-26, 2021
  • Date complaint filed: 08:51 May-02, 2021

It was mildly raining and i went to accellerate onto the highway and all a sudden without warning the car started to violently shake and stutter and the car lost all power and i was almost hit by another car because i lacked power. The vehicle then refused to accelerate and i had to dangerously glide off the highway without power and the vehicle had to be towed. Every check engine light came on. I then had the vehicle fixed and they said it was a problem with an engine coil. Three weeks later in the same situation in the mild rain the exact same problem happened again. I went to get on the highway in a mild rain the car broke down the exact same way. I am waiting for it get diagnosed again.

Parts: VEHICLE SPEED CONTROLENGINEELECTRICAL SYSTEM
  • Date of Incident: May-01, 2021
  • Date complaint filed: 07:38 May-02, 2021

When driving on a windy road around 40mph the car went into limp mode causing the car to suddenly decelerate to 5 mph which nearly caused an accident by the car behind me. The car then started displaying multiple error codes on the dash (electric parking brake problem, emissions system problem, brake system problem, brake hold system problem, vehicle stability assist problem, hill start assist problem, lane departure warning problem).

Parts: SUSPENSIONPOWER TRAIN
  • Date of Incident: May-01, 2021
  • Date complaint filed: 11:16 May-01, 2021

While car is shifting idle hangs and shutters around 1600-2000 rpm. Left front and rear shocks have loud noises when traveling over bumps.

Parts: EXTERIOR LIGHTING
  • Date of Incident: Apr-21, 2021
  • Date complaint filed: 12:54 Apr-29, 2021

STARTING AROUND 100,000 MILES I NOTICED THE LOW BEAMS WERE TOO DIM. I REPLACED THE BULBS TWICE WHICH HAD NO EFFECT. I DIDN'T HAVE THE MONEY FOR NEW HEADLIGHT ASSEMBLIES SO I TRIED TO LIMIT MY DRIVING TO DAYTIME, OTHERWISE I HAD TO USE MY HIGH BEAMS TO SEE SAFELY. NOW MY VEHICLE HAS 135,000 MILES AND THE LIGHTS GOT WORSE TO THE POINT THAT IT WAS A SIGNIFICANT DANGER TO DRIVE AT NIGHT AND I NARROWLY AVOIDED AN ACCIDENT. I SEARCHED ONLINE TO SEE IF ANYONE ELSE WAS HAVING THIS ISSUE AND THE INTERNET IS FULL OF ACURA OWNERS WITH COMPLAINTS ABOUT THIS VERY THING. ACURA KNOWS ABOUT THIS AND ACTUALLY RECALLED THE 2014 RDX BECAUSE OF IT, BUT NOT THE 2015. I APPEALED TO ACURA TO ASK THEM TO PAY FOR THE REPLACEMENT OF THE HEADLIGHT ASSEMBLY AND THEY SAID NO, CITING 1) TOO MANY MILES ON THE CAR (HEADLIGHTS ARE NOT A PART THAT SHOULD BE SUSCEPTIBLE TO WEAR AND TEAR .....I HAD A TOYOTA WITH 300,000 MILES THAT NEVER NEEDED A HEADLIGHT ASSEMBLY REPLACED. THIS ANSWER HOLDS NO MERIT 2) I DIDN'T HAVE MY CAR SERVICED BY ACURA DEALERSHIP. I HAVE MAINTAINED MY VEHICLE TO PERFECTION THROUGH MY OWN MECHANIC AND WOULD NEVER PAY THE RIDICULOUS EXORBITANT FEES THE DEALERS CHARGE. JUST BECAUSE I DIDN'T HAVE MY CAR SERVICED WITH THE DEALER DOESN'T MEAN I DIDN'T TAKE CARE OF MY CAR. 3) THEY DON'T RECOGNIZE THIS AS A SAFETY CONCERN. I'M INCREDIBLY DISAPPOINTED AT ACURAS RESPONSE TO THIS. THIS IS MY FIRST ACURA AND WILL CERTAINLY BE MY LAST. THEY HAVE A KNOWN SAFETY ISSUE AND THEY TURN A BLIND EYE TO IT. WOULD THEY ONLY TAKE ACTION WHEN SOMEONE IS KILLED IN AN ACCIDENT? ACURA NEEDS TO BE RESPONSIBLE AND RECALL THIS MAKE AND MODEL. AND THEN THEY NEED TO GO BACK TO SCHOOL TO LEARN HOW TO MAKE HEADLIGHT ASSEMBLIES BECAUSE OTHER CAR MANUFACTURERS SEEM TO HAVE FIGURED IT OUT. MAYBE THEY SHOULD CONSULT WITH TOYOTA

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