Acura Complaints

2020 Acura MDX
  • Date of Incident: Mar-26, 2024
  • Date complaint filed: Mar-26, 2024
  • Failed components: FUEL/PROPULSION SYSTEM and POWER TRAIN

What component or system failed or malfunctioned, and is it available for inspection upon request? - periodically after auto start stop system activates (vehichle shuts down after stop). When the brake pedal is released and vehicle attempts to restart the engine stalls and is shifted into neutral. How was your safety or the safety of others put at risk? - unk has the problem been reproduced or confirmed by a dealer or independent service center? - no, this is an intermittent issue, this has occurred a few times (6). Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - no, email sent to service department. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - parking light, brake system light, oil pressure light, battery light.

2016 Acura MDX
  • Date of Incident: Dec-13, 2023
  • Date complaint filed: Mar-26, 2024
  • Failed components: SEAT BELTS

I was involved in an accident 12/13, 2023. No airbags deployed, however, my seatbelt locked up. A new seatbelt was ordered through Acura soon thereafter 12/23. At the time this was ordered, I was told that there was no ETA as there is a national backorder. Fast forward to today, my car has been fully repaired and is still sitting in the local repair shop because there are still no seatbelts available. I have filed complaints with Acura corporate, and have a claim number that I would be more than happy to provide. Acura corporate has advised the repair shop that it will be at least six months to one year until a seatbelt is is available I also have documentation on the “ expedited order” that was placed for the seatbelt in 12/2023. The insurance company, USAA, is now looking at totaling my car simply because we cannot find a seatbelt. The local Acura dealers, and our car repair shop cannot believe that cannot seem to get a seatbelt for me, and it’s been four months. On my research online, it appears that Acura may be legally obligated to manufacture, and provide this part. I wanted to report this to the proper regulatory agency to ensure that this has been documented. The car is completely drivable, given the lack of safety restraint. I also am aware that I am not alone in this complaint, as many other MDX owners are experiencing the same I am not sure how to proceed from here and I’m hoping that you may be able to help Thank you so much for your time and consideration

2015 Acura MDX
  • Date of Incident: Apr-19, 2019
  • Date complaint filed: Mar-26, 2024
  • Failed components: EXTERIOR LIGHTING:TAIL LIGHTS

The contact owns a 2015 honda acura. The contact stated that while parked he observed condensation in both tail lights and did not illuminate as intended. The vehicle was taken to a dealer where it was diagnosed that the lid light needed to be replaced. The vehicle was repaired, but the failure reoccurred with the right tail light. The manufacturer was notified of the failure. The failure mileage was 35,163.

2023 Acura INTEGRA
  • Date of Incident: Mar-19, 2024
  • Date complaint filed: Mar-26, 2024
  • Failed components: STEERING

The steering becomes “sticky” and is resistant to turning both at low and high speeds. This results in situations where significant force must be applied to the wheel to create a direction change. It has resulted in sudden movements after “breaking” the steering wheel free from its “stuck” position in the middle. It even affects driver assist systems, which will also demonstrate difficulty managing a steering wheel that gets “stuck” in the middle. The cold and wet seems to make it worse. However this has been an ongoing problem for the last several thousand miles and is definitely getting worse as the miles go by. I have taken the car to the dealership and was informed this is a known issue with no available repair. Seems to be a substantial safety concern that should warrant a repair.

2015 Acura TLX
  • Date of Incident: Dec-19, 2023
  • Date complaint filed: Mar-26, 2024
  • Failed components: ENGINE

The contact owns a 2015 acura tlx. The contact received notification of nhtsa campaign number: 23v751000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the engine sounded unusually loud. The contact described the sound as the engine was running hard at the low speed that the vehicle was going. In addition, the contact noticed that when the vehicle was stopped, the engine idled rough and loud. The vehicle was taken to an independent mechanic. The contact was advised to take the vehicle to the dealer. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000 vin tool confirm parts not available.

2024 Acura MDX
  • Date of Incident: Mar-23, 2024
  • Date complaint filed: Mar-26, 2024
  • Failed components: ENGINE and VEHICLE SPEED CONTROL

This car only has 2500 miles on it. When it was just driven a few weeks in january, 2024, the car would start jerking while driving down the highway going a consistent 55-60 miles per hour. We took it back to the dealer in st. Louis and they told us they were unable to duplicate. We drove it a few more weeks and in february the jerking was more pronounced and more often so we took it back. Again, they said they could find nothing wrong with it. It ran pretty good until mid march when i drove it to florida for a 6 week break in my wife’s cancer treatment. The car jerked a lot and broke down completely 3 times. I was able to restart the first two times but the third time it took a while and i was stalled in heavy traffic on i75 north of gainesville. Luckily, a trucker pulled up behind me and put on his flashers to keep me from being hit. After sitting there several minutes, it did restart and i drove to ft. Myers where i took it to the acura dealer there, scanlon acura. They, too, ran diagnostics and said nothing showed up. I drove it to our condo and it died before i could turn into my driveway. I called triple a to come tow it back. This time they gave me a loaner, said they checked it out and the manager drove it over night to his home. They said it had water in the gas tank and we had to pay for the draining as that is not covered. When i picked the car up the maintenance sheet also stated a leaky valve but said there was no water in the gas tank. I had to request my money back and asked about the valve. Was told it was a mistake. On saturday, 3/ 23/24, my wife was driving to an appointment down highway 41 and after about 35 min, the car started jerking badly so she pulled into a parking lot when it shifted into park on its own and died. She had to have it towed backed to scanlon acura. They they called yesterday and said the computer says nothing is wrong. This car is a death trap and we have to return home for her treatment in a few weeks.

2015 Acura RDX
  • Date of Incident: Mar-01, 2022
  • Date complaint filed: Mar-25, 2024
  • Failed components: EXTERIOR LIGHTING

The headlights of the vehicle are extremely dim. It is dangerous to drive at night or in the rain because of how dim the headlights are. The headlights have been restored, but they are still dim

2023 Acura INTEGRA
  • Date of Incident: Mar-01, 2024
  • Date complaint filed: Mar-25, 2024
  • Failed components: STEERING

When driving on the highway, the steering wheel gets "sticky". The steering wheel feels like it gets stuck and i have to constantly make slight adjustments against a slightly resisting steering wheel. It makes me feel like i am forced to constantly move the steering left just to stay in my lane even when i'm going in a straight line on the highway.

2020 Acura MDX
  • Date of Incident: Mar-24, 2024
  • Date complaint filed: Mar-25, 2024
  • Failed components: POWER TRAIN

I was in red light and car went to idle stop. I got green light but the car automatically went to neutral mode and did not back to drive mode when i changed. I put emergency light on but people do not have any patience and horn me in the light.. I tried many times to put drive mode and it did not work. After turn off/on the engine few times finally it worked. It was very scary if i would have struck in middle of the highway with family it would be very bad. I called the acura service center they act like they did not aware of this issue. I have setup appointment this week for diagnosis.

2019 Acura RDX
  • Date of Incident: Feb-27, 2024
  • Date complaint filed: Mar-22, 2024
  • Failed components: AIR BAGS

My 2019 acura was involved in a front end collision which resulted in the car being deemed a total loss. Not one of the airbags deployed at any point during the collision, despite hitting head on. The collision resulted in me having severe neck and shoulder pain and stiffness as well as my foot and arm. There was no warning indicators on the dash prior to the collision. The car did however contact emergency services and was able to give the coordinates of the crash. I have searched for recalls on the 2019 acura and none of which identify the airbags being faulty.

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