Acura ELECTRICAL SYSTEM: SOFTWARE Complaints

Acura ELECTRICAL SYSTEM: SOFTWARE Complaints
    • 2 Complaints
    • 0 Crashes
    • 0 Fires
    • 0 Injuries
    • 0 Fatalities
    • Consumers have filed a total of 2 complaints related to Acura ELECTRICAL SYSTEM: SOFTWARE.

    Models

    • Complaints per Model
    • MDX 2

    Recent Complaints

    Parts: ELECTRICAL SYSTEM
    • Date of Incident: Jul-19, 2019
    • Date complaint filed: 00:00 Jul-29, 2019

    TL THE CONTACT OWNS A 2016 Acura MDX. WHILE DRIVING 75 MPH, THE VEHICLE DECELERATED TO 45 MPH AND THE EMISSION, ALL WHEEL DRIVE, TRANSMISSION, AND BLIND SPOT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FOX ACURA (4330 29TH ST SE, GRAND RAPIDS, MI 49512, (616) 942-8040) WHERE IT WAS DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 105,000.

    Parts: POWER TRAINFUEL/PROPULSION SYSTEMENGINEELECTRICAL SYSTEM
    • Date of Incident: Mar-22, 2018
    • Date complaint filed: 00:00 Apr-20, 2018

    TL* THE CONTACT OWNS A 2016 Acura MDX. WHILE DRIVING 72 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE LURCHED TWICE AND ALL THE WARNING INDICATORS ILLUMINATED, DISPLAYING TRANSMISSION SYSTEM FAILURE, FUEL EMISSION FAILURE, AND LANE DEPARTURE FAILURE. THE VEHICLE STALLED AND WAS COASTED TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO AN ACURA DEALER (ACURA OF JACKSON, 828 ADCOCK ST, RIDGELAND, MS 39157) WHERE IT WAS DETERMINED THAT THERE WAS A COMPUTER GLITCH. THE COMPUTER SYSTEM WAS RESET. THE DEALER STATED THAT THIS WAS A KNOWN FAILURE WITH ACURA AND NO PERMANENT REMEDY WAS UNAVAILABLE. THE DEALER ALSO STATED THAT THE FAILURE COULD RECUR IN 10 TO 10,000 MILES. THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD RECUR AND TOOK THE VEHICLE TO DAVID MCDAVID ACURA OF AUSTIN (13553 RESEARCH BLVD, AUSTIN, TX 78750). THE CONTACT INFORMED THE DEALER THAT SHE FELT UNSAFE DRIVING THE VEHICLE AND WANTED TO TRADE IT IN FOR ANOTHER VEHICLE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE DEALER TO ATTEMPT TO DUPLICATE THE FAILURE. THE VEHICLE WAS CURRENTLY AT THE DEALER AWAITING A NEW DIAGNOSIS AND POSSIBLE REPAIRS. THE FAILURE MILEAGE WAS UNKNOWN.

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