The contact owns a 2015 acura tlx. The contact received notification of nhtsa campaign number: 23v751000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Dear Support, I own Acura MDX 2016 with VIN number 5FRYD4H22GB030552, paint color is White Diamond Pearl I notice the paint is peeling off from in-between roof and front wind screen. I see there are recall for this color but I don't see my car in your recall list, My cousin also own 2016 MDX and after contacting to Acura support his car is getting fixed. I tried to contact t them but they are very rude and not supporting for
While driving vehicle goes into neutral on its own and will not go back into drive for at least 30 mins.
This vehicle is being sold by corwin honda in fargo, north dakota. As i understand it, this car should not have been taken in on a trade and should not be sold until repairs are made. I do understand that parts have been hard to get and it is a huge inconvenience for the car owner. We looked at this car and were quite prepared to purchase it, but i fear for our safety and anyone else on the road.
RECALL ON MANY 201-2015 RDX BECAUSE THE HEADLIGHTS BECAME DANGEROUSLY DIM AND NEEDED TO BE REPLACED. SAME THING HAPPENED TO MINE, HAD IT CHECKED BY THE DEALER TODAY WHO CONFIRMED. HOWEVER, THERE IS NOT A RECALL ON MINE BUT I ASSUME MANY OTHERS ARE AFFECTED.
The contact owns a 2019 acura ilx. The contact received notification of nhtsa campaign number: 23v858000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while her nephew was driving at approximately 65 mph, several unknown warning lights flashed on the instrument panel and then the vehicle stalled. The contact stated that her nephew was able to restart the vehicle and drive back to her residence. The contact did not take the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The failure mileage was approximately 26,000. Parts distribution disconnect.
Vehicle starting making ticking noise, i called dave white acura. It very quickly turned into a very loud knocking noise. I called back and they told me to have it towed in which i did. I also took a video of the car knocking. Dave white acura called me first thing the next day and said, we started your car and it is knocking so loud we immediately shut it off. But no updates were made to my service papers other than my initial phone call. I was advised by dave white acura i needed a new engine. I of course asked why, their response was, it’ll be cheaper for you to just put in a new (rebuilt) engine in than for us to tear it apart to find out exactly what it is but you definitely need a new engine. Again, dave white failed to provide the necessary updates through the process and now honda is refusing my reimbursement. I paid over $8016 to have a rebuilt engine but into my 2018 tlx.
The contact owns a 2016 acura tlx. The contact received notification of nhtsa campaign number: 23v751000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and went into limp mode. The contact parked and restarted the vehicle. The contact stated that the failure reoccurred. The vehicle was towed to the dealer where the vehicle was diagnosed with engine failure. The contact stated that the vehicle was safe to drive. The contact stated that on another occasion while driving, the failure reoccurred. The vehicle was towed to the residence. The vehicle was towed back to the dealer where the vehicle was left there for a month. The vehicle was diagnosed with engine failure. The contact was informed to wait to receive the recall notification. The contact was contacted and requested to remove the vehicle from the dealer's lot. The vehicle was towed to the residence. The vehicle was towed back to the dealer where the vehicle was diagnosed with engine failure. The contact was informed to wait for the recall notification. The contact stated that after four visits to the dealer, the dealer declined to acknowledge that the vehicle was ever there or diagnosed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 120,000. Parts distribution disconnect.
Why has acura not been able to service the vehicle recall noted above? I've been told it is 6 months out..... Help please! What is nhtsa doing to improve this situation.
The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 19V256000 (Exterior Lighting). The dealer was made aware of the issue, but the service manager initially refused to perform the recall repair free of charge due to the vehicle's salvage title. However, after the contact threatened to report the dealer, the dealer complied and repaired the vehicle free of charge under NHTSA Campaign Number: 19V256000 (Exterior Lighting). The manufacturer was made aware of the issue with the dealer. The contact had not experienced a failure.