Alfa Romeo Stelvio Complaints

Alfa Romeo Stelvio Complaints
  • 33 Complaints
  • 4 Crashes
  • 1 Fires
  • 3 Injuries
  • 0 Fatalities
  • Consumers have filed a total of 33 complaints for Stelvio models.

Recent Complaints

Parts: WHEELS
  • Date of Incident: Mar-16, 2021
  • Date complaint filed: 16:56 Apr-22, 2021

ALFA ROMEO IN DETROIT, MI HAS BEEN CONTACTED, AND THE REPLY AFTER A ONE-DAY WAIT THAT THE TEAM CONCLUDED THAT THE TIRE ON THE CAR IS GOOD EVEN TRIED TO EXPLAIN THAT THE TOP SPEED OF AN Alfa Romeo Stelvio TI SPORT AWD CAN RUN EASILY 140 MPH. THESE CONTINENTAL TIRES RATING 'H' TOP SPEED IS 130 MPH. ALFA ROMEO'S SPOKESPERSON STATED THAT THE TIRE ON THE CAR CAME FROM ITALY WITH THESE TIRES, SO ALFA ROMEO WANTS ME TO CALL THE DEALERS AND WAIT AND SEE WHAT THEY SAY. I AM AFRAID SOMEONE COULD GET HURT OR KILLED FROM A TIRE BLOWOUT. THE TIRES ARE CONTINENTAL CROSS SECTION LX SPORT RATING 'H,' AND THE TOP SPEED OF THIS MAKER'S TIRE IS 130 MPH; HOWEVER, THIS MOTORCAR CAN AND HAS REACHED 144 MPH.

Parts: FUEL/PROPULSION SYSTEM
  • Date of Incident: Mar-10, 2021
  • Date complaint filed: 21:58 Mar-13, 2021

The fuel gauge inside the car shows wrong readings and you can run out of fuel

Parts: FUEL SYSTEM GASOLINEENGINE
  • Date of Incident: Jul-01, 2019
  • Date complaint filed: 00:00 Feb-25, 2021

TL* THE CONTACT OWNS A 2018 Alfa Romeo Stelvio. THE CONTACT STATED THAT OCCASIONALLY THE VEHICLE SUDDENLY LOSS MOTIVE POWER AND FAILED TO ACCELERATE. THE FAILURE OCCURRED INTERMITTENTLY HOWEVER, THE FAILURE MOSTLY OCCURRED WHILE STARTING THE VEHICLE. THE CONTACT STATED THAT HE LEARNED OF A KNOWN ISSUE WITH THE DIRECT INJECTION WITHIN THE ENGINE. THE CONTACT CONTACTED FULLERTON ALFA ROMEO (1034 US-22, SOMERVILLE, NJ 08876, (877)463-1821) WHO STATED THAT THE MECHANIC WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND CLEARED SOME UNKNOWN DIAGNOSTIC TROUBLE CODES. THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE. THE MANUFACTURER RECOMMENDED THAT A COMPLAINT BE FILED WITH NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Parts: SERVICE BRAKES
  • Date of Incident: Jan-30, 2021
  • Date complaint filed: 00:00 Feb-22, 2021

TL* THE CONTACT OWNS A 2019 Alfa Romeo Stelvio. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE HAD AN OIL CHANGE. AFTER LEAVING THE INDEPENDENT MECHANIC, THE CONTACT WAS DRIVING AT 65 MPH APPROACHING AN INTERSECTION, THE ANI-COLLISION WARNING LIGHT ILLUMINATED. THE CONTACT APPLIED THE BRAKE PEDAL WHICH FAILED TO OPERATE CORRECTLY AND BECAME DIFFICULT TO DEPRESS CAUSING THE CONTACT TO CRASH INTO THE VEHICLE LOCATED IN FRONT OF HER VEHICLE. NO AIR BAGS DEPLOYED. NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION SHOP AS THE VEHICLE WAS ASSISTED FOR DAMAGES WITH THE CONTACT INSURANCE COMPANY. TO VEHICLE THEN WAS TOWED TO HER RESIDENTS AND THEN TOWED AGAIN TO ALFA ROMEO OF WESTBURY 928 JERICHO TPKE, WESTBURY, NY 11590 (888) 411-8719 WHERE IT WAS AWAITING REPAIR OPTIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STARTED AN INVESTIGATION HOWEVER WAS UNABLE TO DUPLICATE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,300.*LN*JB

Parts: ENGINE
  • Date of Incident: Nov-01, 2020
  • Date complaint filed: 10:52 Feb-17, 2021

ALFA ROMEO USA IS IN MY OPINION HIDING A CONSTANT PROBLEM THEY HAVE WITH StelvioS. THE OIL TURBO LINE HAS A FAULTY ORING AND LEAKS OIL ONTO ENGINE WHICH CAUSES SMOKE THAT CAN NOT BE HEALTHY TO BREATHE IN. I HAVE TALKED TO SEVERA ALFA DEALERS IN SERVICE DEPTS AND THEY CONFIRM TO ME THAT THEY HAVE FIXED NUMEROUS STELVIOS WITH THIS PROBLEM. THIS SHOULD BE A NATIONAL RECALL FOR REPAIR AT NO COST TO THE CONSUMER. I TUSUALLY HAPPENS CLOSE TO WARRANTIES EXPIRATION NEAR 50K MILES OR SHORTLY AFTER.

Parts: SERVICE BRAKESENGINEELECTRICAL SYSTEM
  • Date of Incident: Jan-09, 2021
  • Date complaint filed: 09:15 Feb-12, 2021

There was a issue with my vehicle turning on fine then once i got down the road it started to not go it completely stopped in mid drive on me and the engine light and oil light going crazy. It started sounding bad this has happened 3 times it shouldn? T be happening on a 2018 that? S been up to date on maintenance. I take the care home park it for a day then never day crank it up it cranks right up as if it did nothing the day before sounds normal runs fine no lights on at all but it did this 3 times in 3 months. Something is definitely malfunctioning. I also got in a alfa romeo group and 75 percent of the people has had the same issue with their vehicle rather it be the car or suv or year they all had the same engine type.

Parts: VEHICLE SPEED CONTROLPOWER TRAIN
  • Date of Incident: Oct-22, 2020
  • Date complaint filed: 15:02 Oct-24, 2020

While on a hiway, with cruse on, stopped for a red light. While stopped the engine shut off. I pushed the stop-start disable buttion. The car acclerated into the intersaction before i braked it to a stop. Luckely there was no one infront of me and no cross traffic or we would have wrecked. The car then went back to idle and has been fine since.

Parts: ELECTRONIC STABILITY CONTROL
  • Date of Incident: May-01, 2020
  • Date complaint filed: 00:00 Oct-21, 2020

The car won't get up to speed like it post to. It takes forever for the car to get up to 30mphs. They say it's a oil sensor problem.

Parts: POWER TRAINENGINE
  • Date of Incident: Mar-15, 2020
  • Date complaint filed: 00:00 Oct-01, 2020

TL* THE CONTACT OWNS A 2018 Alfa Romeo Stelvio. THE CONTACT STATED THAT THE VEHICLE HAD BEEN TO THE DEALER FIVE TIMES SINCE IT WAS PURCHASED. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE OVER 40 MPH AND FREQUENTLY WENT INTO LIMP MODE. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE CONTROL AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE FULLERTON ALFA ROMEO DEALER LOCATED AT 1034 US-22, SOMERVILLE, NJ 08876, WHERE IT WAS DIAGNOSED THAT THE TURBO CHARGER NEEDED TO BE REPLACED. THE PART WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO RETURN THE VEHICLE BACK TO THE DEALER. THE CONTACT WAS NOT SATISFIED AND REQUESTED A TRADE, WHICH THE MANUFACTURER REJECTED. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,500.

Parts: VISIBILITY/WIPER
  • Date of Incident: Jun-11, 2020
  • Date complaint filed: 08:41 Jul-15, 2020

Driving down the highway, around 65 - 70 mph my panoramic sunroof exploded.

Parts: ELECTRICAL SYSTEM
  • Date of Incident: Jun-21, 2020
  • Date complaint filed: 15:11 Jun-30, 2020

I purchased my car in jan. 2020. On june 21, 2020, i awoke to my alarm going off. I tried to use my key fob to turn that alarm off and it did. Not work. The alarm stopped and i had to use the hard key to enter my car. The car would not start and i had to get a jump from aaa. The car was new with less than 3000 miles on it. I took it to the dealer to for a diagnostic and they kept it for 5 days. They had to replace the bcm. The bcm was listed as problem in prior year versions of this vehicle. This appears to be a continuing problem with this vehicle. The vehicle was parked and was not being disturbed when the alarm went off.

Parts: EXTERIOR LIGHTINGELECTRONIC STABILITY CONTROLELECTRICAL SYSTEM
  • Date of Incident: May-30, 2020
  • Date complaint filed: 00:00 Jun-04, 2020

21,000 miles may 2 2020 while exiting my neighborhood, electronics failed again and the car would not accelerate anymore; i was stuck in the middle of a heavily trafficked us highway, with the risk to be hit by other cars. The car went into the normal drive mode and i was not able to switch to economic or dynamic driving mode anymore, car would not run over 40mph. All kind of warnings started showing up on the dashboard. I had to stop/start the car a few times, and it resumed functioning. Current major failure-30/05/2020, cannot say the car mileage because the dashboard screen totally blacked out, 2020. All customized controls settings went back on factory settings and the center dashboard on the driver side is completely blacked out. Car is blocked in normal driving mode without the possibility to switch to dynamic or economic mode. Esc warning is activated on the dashboard. *tr

Parts: UNKNOWN OR OTHERENGINEELECTRICAL SYSTEM
  • Date of Incident: Oct-03, 2019
  • Date complaint filed: 12:40 Apr-22, 2020

This car has been in the service department more than 8 times with cracked radiator, electrical problems and recalls. It has come to a dead stop on major highway and almost killed us

Parts: STEERINGSERVICE BRAKESENGINE
  • Date of Incident: Apr-07, 2020
  • Date complaint filed: 15:04 Apr-08, 2020

While driving on a highway around 3 am in dark environment, going at 63mph, the vehicle completely shut off in less than 1 second with no warning at all. Brakes failed, steering failed, engine shut off, all gauges including speedometer and tachometer stopped functioning, all electrical related functions failed, headlight and taillight shut off, unable to turn on hazard light. Right after the complete failure, i tried to restart the vehicle on the highway while still in motion but the vehicle was completely unresponsive. The vehicle is barely steerable with the steering assist fail and had to switch from the left lane to the right lane with no turn signals on, and had to coast to a highway exit because of the brakes and engine failure. After stopping at the exit, i was unable to turn on the hazards light and all doors are locked except the driver side door, then i called roadside assist for help, the vehicle was then towed away.

Parts: VEHICLE SPEED CONTROLSERVICE BRAKESPOWER TRAIN
  • Date of Incident: Feb-09, 2020
  • Date complaint filed: 10:22 Mar-08, 2020

With only 11,000 miles the vehicle has received four major repairs, two incidents could have resulted in an accident. 1. Blind spot monitoring system; one day in repair shop 2. No radio or navigation system; one day in repair shop 3. Seizing-up or locking off right-rear brake pad that grinder into brake rotor. This made steering difficult. Vehicle was in repair shop for one week. 4. Malfunction of start & stop system, and electronic throttle control while driving in rush hour interstate traffic; nearly disabling vehicle intraffic. Speed limited was reduced to 25mph in a 65mph highway. Car was disabled for a few hours but errors mysteriously went away. During this event we discovered the alfa romeo in our residence closed with no notification. If vehicle remained disabled the next option will be too tow the vehicle to omaha, ne.

Parts: EXTERIOR LIGHTINGELECTRONIC STABILITY CONTROLELECTRICAL SYSTEM
  • Date of Incident: Dec-16, 2019
  • Date complaint filed: 00:00 Feb-09, 2020

On may 9, 2018, the vehicle underwent the recall #u36/nhtsa18v-205 to seal the potential water intrusion that would affect the body control module. However, on december 16, 2019, a noticeable amount of water was located on the passenger floor board and after driving for 20 minutes on the freeway at 65 mph, we experienced what we found out to be later water intrusion that affected the body control module. As recall #u36 describes we experienced the following issues: 1) the turn signals spontaneously engaged as well as did not engage when requested, 2) the fan did not operate, 3) the passenger side front and rear doors would lock/unlock randomly, 4) a warning symbol displaying on the dash indicating that the proximity sensors are not functioning, 5) a warning symbol displaying on the dash indicating that the parking brake was not engaging while driving without prompt from the driver, 6) the headlights were rapidly alternating from high beams to low beams, 7) complete loss of headlight function during hours of darkness. Based off of the aforementioned incident, it appears that either: 1) the recall was never performed on may 9, 2018 as indicated on the scanned invoices or 2) the recall that was performed on may 9, 2018 was not properly completed. On january 3, 2020, the dealership considered the vehicle fixed by only replacing the bcm. The dealership failed to identify the location of where the water entered the vehicle cabin. Therefore, they failed to fix the underlying problem that caused the damage to the bcm and future damage can be expected to occur from water entering the vehicle cabin.

Parts: SERVICE BRAKES
  • Date of Incident: Dec-14, 2019
  • Date complaint filed: 12:57 Dec-17, 2019

Alpha romero when driving in heavy traffic at highway speeds, accelerating and braking occur together and often, the engine will cut off and all systems become inoperable. Stop/start system failure symbol appears on screen. This will occur when stop/start system despite having disengaged by pressing button on dashboard. It takes several seconds for the engine to come back on. During this interval, the car can not be controlled. Car is moving but can;t be controlled by driver. Alpha romeo customer center is aware of problem but says there is no fix available at this although they have known about it for some time. In my opinion is this an extremely dangerous situation and an immediate recall is needed to prevent serious injury/damage. Recall is necessary to fit this problem immediately. This has happened more than once.

Parts: VEHICLE SPEED CONTROLPOWER TRAINENGINE
  • Date of Incident: May-09, 2019
  • Date complaint filed: 12:32 Dec-05, 2019

There's a problem called etc error. It has happened 5 times since 9500 mileage. And now car has 15900 mileage. Every time it happened when i was on highway trying to accelarate. When that problem occured, i suddenly lost power and had to pull over in the middle of traffic. Then i needed to shut down the engine and restarted, after this action power was back on with engine check light on, too. And car was driveable with auto start/stop and remote start unavailable. I went to dealships 3 times. First dealship can't not locate the problem and just reset computer. Second dealship found one problem and replaced a part. But after a couple thousands of miles, the problem happened again. I have two videos, but they are too big to upload.

Parts: FORWARD COLLISION AVOIDANCE
  • Date of Incident: Sep-01, 2019
  • Date complaint filed: 00:00 Oct-11, 2019

TL* THE CONTACT OWNS A 2018 Alfa Romeo Stelvio. THE CONTACT SATED THAT THE FORWARD COLLISION DETECTION SYSTEM FAILED. WHILE DRIVING OVER A BRIDGE, THE AUTOMATIC BRAKING SYSTEM ENGAGED INDEPENDENTLY WITH NO HAZARD AHEAD. THE CONTACT ALSO STATED THAT THE ADAPTIVE CRUISE CONTROL DETECTION SYSTEM ACTIVATED INCORRECTLY. THE SYSTEM DETECTED A VEHICLE ON THE PASSENGER SIDE AND ENGAGED THE BRAKING SYSTEM AS IF THE VEHICLE WERE IN FRONT OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE FAILURES OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THOMPSON MASERATI ALFA ROMEO (303 SWAMP ROAD, DOYLES TOWN, PA 18901, (215)348-0056) TO BE DIAGNOSED, BUT NO ERROR CODES COULD BE FOUND. THE DEALER REALIGNED THE SENSORS, BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,500.

Parts: SERVICE BRAKES
  • Date of Incident: Jun-25, 2019
  • Date complaint filed: 00:00 Jun-25, 2019

I was driving south bound on the 605 in stop and go traffic. Vehicle in front of me broke and as i engaged in the brake it became unresponsive and sped up after i engaged them. Causing my vehicle to collide with two other vehicles

Comparison List:
Comparison list is empty, please add cars.