Complaints

2023 Tesla MODEL Y
  • Date of Incident: Apr-15, 2024
  • Date complaint filed: Apr-15, 2024
  • Failed components: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, UNKNOWN OR OTHER, and VEHICLE SPEED CONTROL

Car was being driven into a car wash. Driver went to put car into neutral and car lurched forward and crashed into car in front of it without gas pedal being engaged. Vehicle has not been inspected by manufacturer or others. No warning lamps or other messages. May have been related to recently installed full self driving software that was automatically installed but was not requested by vehicle owner. Vehicle owner did not intend to engage any sort of self driving or automatic acceleration systems.

2022 Ford MAVERICK
  • Date of Incident: Apr-15, 2024
  • Date complaint filed: Apr-15, 2024
  • Failed components: POWER TRAIN, ELECTRICAL SYSTEM, and BACK OVER PREVENTION: WARNINGS

Installed update and my truck randomly thinks it is in collision. It will not turn on and no longer is responsive to anything. No lights or electrical working.

2022 Chevrolet Equinox
  • Date of Incident: Mar-05, 2024
  • Date complaint filed: Apr-15, 2024
  • Failed components: FUEL/PROPULSION SYSTEM

My 2022 Chevrolet Equinox lost power on two different occasions. The first time I was driving at 45 mph and the car stalled to a stop and would not restart and had to be towed. It had 816 miles on it. The repair sheet stated that it was a fuel pump control module internal fault. The fuel pump control module was replaced. At 8,401miles, the car did the same, but I was on a four-lane highway driving 65mph with the cruise control on and it lost power, stalled and I coasted to a stop and it would not re-start. After being stranded on the side of the highway for almost 2 hours, it was towed. This time the repair stated that it was due to an internal short in the driver. I was fortunate that I was not in heavy traffic or someone would have crashed into me. There were no warnings until the power cut out and the display indicated "low engine power". This is extremely dangerous and I am afraid it will happen again and I may not be in an area where I can navigate to the side of the road. This defect in the fuel system is a danger to me and other drivers. I contacted Chevrolet Customer Service but was told they can only be of assistance after the problem occurs 3 times. Even though the dealer said the problem was not the same problem, it was a problem with the fuel system.

2024 Mazda CX-50
  • Date of Incident: Apr-07, 2024
  • Date complaint filed: Apr-15, 2024
  • Failed components: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

This feature is only able to be turned off by going through 3 or 4 submenus in settings. This is extremely distracting while driving at highway speeds and poses a safety risk. This change does not persist every time you restart the car like other safety features such as lane keep assist. This leads to needing to then navigate through multiple menus while driving if you forget to turn it off every time you start your vehicle if you prefer not to use this feature.

2019 Honda Odyssey
  • Date of Incident: Mar-15, 2023
  • Date complaint filed: Apr-15, 2024
  • Failed components: ENGINE

Engine made a clicking sound, i complained about it for nearly 10 months to dealership and other mechanics until i forced a mechanic to drive around with me. They first found metal shavings in my oil pan, found that rod bearings 2/6 are fully scorched and it now needs a new engine. Engine stopped twice on the road similar to eco mode, but wouldn’t turn back on the same way. Nearly causing collisions. No warnings whatsoever, vehicle had regular maintenance per its light warnings. Complete failure on hondas part to correct this.

2023 Honda CR-V
  • Date of Incident: Dec-12, 2023
  • Date complaint filed: Apr-15, 2024
  • Failed components: STEERING

Vehicle has about 8,120 miles on odometer. When going straight at 45 mph for 1/4 mile, turning either right or left requires greater force to turn the steering wheel - it gets "stuck" in the straight position. This is referred to as the "sticky steering issue". It causes the driver to use more than normal force to free the wheel from stuck, but then when free, wheel turning resistance goes much lower. Sometimes this causes the vehicle to move over in the lane more than the driver intended, when the steering wheel "unsticks". The local honda dealer has confirmed the problem, but, now says replacement steering parts to fix are a 7 month wait... This is quite unreasonable to wait for a warranty repair on a potential safety issue.

2020 Ford ESCAPE
  • Date of Incident: Apr-15, 2024
  • Date complaint filed: Apr-15, 2024
  • Failed components: STRUCTURE:BODY

Driver side door makes loud noise when opening and closing. Warning messages: car not in drive or park when in the correct gear; door open; and battery saver on in morning. Driver side power window not working properly. Took to dealer for service on 4/15/25. Was informed there is a door issue not recall and no repairs at this time. Cost: $70 to check door. Have not received any notification from ford about customer satisfaction program 23b56.

2023 Kia SPORTAGE
  • Date of Incident: Aug-30, 2022
  • Date complaint filed: Apr-15, 2024
  • Failed components: UNKNOWN OR OTHER

I had an incident happen in september 2023. As usual, i parked my car in reverse (r), and after that, i shifted it into park (p). Then, i released the brake, and the car unexpectedly reversed, resulting in an incident where my bumper got dented. Later, i found out that others had experienced the same problem. I'm confused whether it was due to the brake or shifting into park. They told me there is a brake booster problem as well. However, i'm puzzled as to how it happened since there's been a recall for other models in the same family group as my kia. Since that day, i've been following up with kia, but they are asking for a police report and insurance information. I'm still driving the car in the same condition until they repair it, and they have only replaced the brake booster. This incident marks the second time my brake booster has needed repair. Thanks.

2022 Ford MAVERICK
  • Date of Incident: Apr-13, 2024
  • Date complaint filed: Apr-15, 2024
  • Failed components: UNKNOWN OR OTHER

While on hwy 79 in memphis, i lost power and many indicators came up on the dash. I was able to coast at 20mph to dealership. But this could've been way worse.

2020 Tesla MODEL 3
  • Date of Incident: Mar-03, 2024
  • Date complaint filed: Apr-15, 2024
  • Failed components: STRUCTURE:BODY

The door handles on the chrome version of the tesla model 3 begin to delaminate after several years of use. They delaminate along the door handle seam which creates an extremely sharp edge that can cut fingers. I've had the rear handle on my own model 3 rear door cut my kids finger when they tried to get into the back seat. Because the car is technically out of warranty tesla will not cover repair without significant cost. There is no warning sign or notification other than when you reach to pull the handle and the sharp chrome edge cuts you, the one door with this issue now has the handle partially protruding since the handle can no longer sit flush. There are several threads where similar chrome version model 3 owners have had the exact same issue occur with the exact same safety risks. Tesla has only repaired the ones that fell under factory warranty. Https://teslamotorsclub. Com/tmc/threads/chrome-coming-off-door-handle. 205018/page-2

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