Consumers have filed a total of 12 complaints related to Audi SUSPENSION.
Suspension failure due to "mice" damage. Causes vehicle to lose air in suspension air bags. Car handles and rides poorly. Potential crash hazard. "soy" wiring /airlines should not be used for safety critical components. Poor sealing of compartment where safety critical hardware is located.
The audi drive select system malfunctioned for multiple hours. During this time the vehicle's air suspension set itself to the lowest possible setting (lower than the drive select modes allow) for this duration. The audi drive select system displayed a screen that was blank without any selectable options. The audi drive select system was unresponsive to pushing the physical buttons on the console when trying to select the audi drive select mode. When i stopped the vehicle and tried to reset it, multiple unrelated errors occurred. These include but are not limited to "predictive efficiency: assist unavailable", "rear cross traffic assist: currently unavailable", "all wheel drive malfunction! Limited stability", among others.
MY 2015 Audi Q5 HAS 36,000 MILES ON IT, IS GARAGE KEPT AND TAKEN WELL CARE OF. IT JUST NOW HAD BOTH REAR BEARINGS GO OUT AT THE SAME TIME. IT MADE A HORRIBLE NOISE WHILE ON SMOOTH HIGHWAY, AND I HAD IT TOWED TO A MECHANIC WHO DEEMED IT UNSAFE TO DRIVE. THERE IS A RECALL ON THE FRONT BEARINGS BUT AUDI REFUSES TO TAKE RESPONSIBILITY FOR THE ISSUE. UNSAFE AND COULD KILL PEOPLE.
I started the car last friday, 11/15/2019 and got a bunch of system errors popping up one right after the other. I drove the car to get to a safe parking spot and noticed the steering wheel totally off center about 70 degrees counter clockwise. I am not sure if the two (accident/calibration and the faults) connected or if this is just a coincidence. I did not take any notes of the faults at that time because i didn't have my phone or anything to write with. Now, today, i started to drive home from work and was doing about 60 mph and the same thing happened. It was scary as hell having the steering wheel go completely off center and have the suspension hard as a rock. However, this time i did drive to a safe place and video taped the faults. The actual fault is: air suspension: system fault. This has happened on 11/15/2019, 11/18/2019, and 11/23/2019. First incident happened soon after i started the car. The second happened while i was on the parkway traveling 60 mph. The third happened right off the highway traveling about 25 mph.
After 10k miles we started noticing abnormal wear on the outside of the tires. I have the 18" goodyear runflat tires. The tires are chunking severely posing a serious safety concern for my family. Audi has a tsb for the same condition on the 20" tire. I do not know why the do not cover the same condition on the 18" tire??