Audi Q8 Complaints

Audi Q8 Complaints
  • 32 Complaints
  • 1 Crashes
  • 0 Fires
  • 1 Injuries
  • 0 Fatalities
  • Consumers have filed a total of 32 complaints for Q8 models.

Parts

Recent Complaints

Parts: POWER TRAINENGINE
  • Date of Incident: Jul-28, 2020
  • Date complaint filed: 14:51 Jul-30, 2020

I LEASED THIS 2019 Audi Q8 IN DECEMBER 2018 FROM MY LOCAL AUDI DEALER AND IT HAS HAD SO MANY TECHNICAL ISSUES FROM THE START. I'VE HAD IT IN FOR SERVICE ISSUES 5 OR 6 TIMES. IT KEPT SHOWING THE OIL SYMBOL AND SAID THERE WAS TOO MUCH OIL AND WAS CHECKED AND THEY SAID IT WAS JUST A COMPUTER ISSUE. THEN THEY REPLACED A PART AND IT HAPPENED AGAIN NOT LONG AFTER. THEY THEN CLAIM THE REPLACEMENT PART WAS FAULTY. SINCE THE BEGINNING, IT HAS HAD ISSUES ACCELERATING WHEN IT IS IN THE ENERGY SAVING MODE, WHICH IS DEFAULT AND YOU HAVE TO DISABLE IT EVERY SINGLE TIME YOU USE THE CAR. THE CHECK ENGINE LINE HAS BEEN ILLUMINATED MULTIPLE TIMES AND WHEN SERVICED, THEY CLAIM IT IS SAFE TO DRIVE AND THAT AUDI IS WORKING ON A COMPUTER FIX TO THIS PROBLEM. NOW THE "DRIVE SYSTEM: MALFUNCTION! PLEASE CONTACT SERVICE" LIGHT IS CONSTANTLY ILLUMINATING AS IS THE CHECK ENGINE LIGHT (PICTURE ATTACHED). THIS IS BY FAR THE MOST EXPENSIVE CAR I HAVE EVER HAD AND IT HAS HAD MORE ISSUES THAN ANY OTHER CAR I HAVE HAD. I'M NOW VERY CONCERNED THAT I AM PUTTING MYSELF AT RISK FOR DRIVING THIS CAR.

Parts: VEHICLE SPEED CONTROLPOWER TRAINENGINE
  • Date of Incident: Jan-02, 2020
  • Date complaint filed: 22:25 Mar-13, 2020

The car will unpredictably lose all power for 2-3 seconds. This has more than once nearly caused a fatal accident!!!!!!! The manufacturer is aware of the problem but unable or refusing to fix it. Please save lives today and recall the car.

Parts: POWER TRAINENGINE
  • Date of Incident: Mar-06, 2020
  • Date complaint filed: 16:36 Mar-09, 2020

WHEN DRIVING IN ANY STANDARD DRIVING MODE, WHEN YOU START TO COME TO A STOP WITH AUTO S/S ENABLED (E.G. SLOW DOWN) TO LESS THAN 6MPH, THEN ACCELERATE AGAIN, THERE IS A CONSIDERABLE LAG FOR THE VEHICLE TO START ACCELERATING AGAIN (ABOUT 1-2 SECONDS). THIS IS ESPECIALLY DANGEROUS WHEN MAKING LEFT TURNS WHEN THERE IS CROSS TRAFFIC AS THE VEHICLE OFTEN DRIFTS INTO THE INTERSECTION AND YOU CAN'T QUICKLY ACCELERATE AWAY. HAVE HAD MANY CLOSE CALLS AND THE ISSUE IS EASILY REPLICABLE ON ANY 2019 Q8.

Parts: POWER TRAIN
  • Date of Incident: Mar-03, 2020
  • Date complaint filed: 12:28 Mar-07, 2020

Auto start/stop is so laggy when re? Starting the engine, especially at large crossings w heavy traffic or roundabouts. I had almost 5 accidents in the past year because you anticipate oncoming traffic and from experience you know you can easily turn or go, and then you just roll a bit and there is nothing happening and you have no chance to do anything.

Parts: POWER TRAIN
  • Date of Incident: Jan-03, 2020
  • Date complaint filed: 18:19 Mar-06, 2020

When start/stop system is enabled, the engine will shut off when coasting to a stop. If you try to accelerate it takes 2-3 seconds for the car to accelerate. This is extremely dangerous on left hand yield turns where there is oncoming traffic. This problem can be solved by turning off the start/stop systems or putting the transmission into sport mode which will automatically turn off the start/stop system. In addition, the car does not remember your setting when the car is turned off. So everytime you start the vehicle you have to remember to turn off the start/stop systems. Audi dealer asknowldeged the issue and performed update, but the issue still persists.

Parts: POWER TRAINENGINE
  • Date of Incident: Dec-01, 2019
  • Date complaint filed: 21:20 Mar-03, 2020

The vehicle has major throttle lag from a stop state of the car, if you are not aware, the vehicle will lag on acceleration and sudden jerk forward at full speed which is a major safety hazard if you are not paying attention. The turbos take too long to send power to the wheels and result is sudden acceleration.

Parts: POWER TRAINENGINE
  • Date of Incident: Mar-02, 2020
  • Date complaint filed: 11:54 Mar-02, 2020

THROTTLE LAG FROM A NEAR (BUT NOT FULL) STOP. IF COMING TO ROLLING STOP, FROM 1-8 MPH, AND THEN HIT ACCELERATOR, THE CAR ENGINE REVS BUT NO ACCELERATION TO VEHICLE. AFTER A 2-3 SECOND DELAY, CAR WILL LUNGE AND ACCELERATE NORMALLY. SCARY WHEN NEED TO ACCELERATE FROM A NEAR ROLLING STOP. LEFT HAND TURNS ESPECIALLY DANGEROUS. EXPLAINED ISSUE TO DEALER, AND Q8 CAR FORUMS HAVE SAME ISSUE. DEALER SAYS FUNCTIONING "NORMAL", WHICH I DISAGREE IT IS NOT. I HAVE TRIED ALL SETTINGS FOR START/STOP, TRANSMISSION SETTINGS, ETC., AND NOTHING FULLY ALLEVIATES THE PROBLEM. THIS IS NOT EPISODIC AND A CONSISTENT, REPRODUCIBLE DANGEROUS ISSUE.

Parts: POWER TRAIN
  • Date of Incident: Feb-26, 2020
  • Date complaint filed: 15:31 Feb-26, 2020

Auto start/stop is turning off the engine and putting the car in neutral before the vehicle is completely stopped. If you need to accelerate suddenly to clear an intersection, it takes a few seconds for it to start back up and move the vehicle. Like most people do, the throttle gets pressed harder in the hopes of the vehicle moving. By the time the vehicle starts back up i'm 3/4 to the floor with the throttle which causes the vehicle to take off like a rocket. This is overly aggressive start stop is dangerous. It should operate like other systems and not shut off the engine until it is at a complete stop. I have taken my concerns to my local dealer and they tell me that it is operating as designed.

Parts: POWER TRAIN
  • Date of Incident: Feb-25, 2020
  • Date complaint filed: 13:22 Feb-25, 2020

THERE IS A SIGNIFICANT LAG IN THE POWER TRAIN OF THE Audi Q8 AFTER BREAKING TO A COASTING SPEED AND THEN ATTEMPTING TO ACCELERATE AGAIN. THE GAS PEDAL IS COMPLETELY UNRESPONSIVE FOR 2-3 SECONDS DURING THIS TIME. DANGEROUS DELAY IN THROTTLE RESPONSE DUE TO AUTO START/STOP OR MILD-HYBRYD SYSTEMS AND CAUSING VEHICLE TO COAST WHEN SLOWING DOWN AT A YIELD SIGN OR INTERSECTION ETC BEFORE TRANSMISSION RE-ENGAGES. THE VEHICLE IS POWERLESS FOR SEVERAL SECONDS DESPITE APPLICATION OF GAS PEDAL, CAUSING ONCOMING TRAFFIC TO POTENTIAL COLLIDE. ALREADY REPORTED TO AUDI SERVICE BUT THEY SAID IT'S NORMAL, WHICH I TOTALLY DISAGREE

Parts: POWER TRAIN
  • Date of Incident: Jan-24, 2020
  • Date complaint filed: 00:00 Jan-29, 2020

Serious safety issue with throttle delay from dead stop to get going; does not happen all the time and it is impossible to replicate the issue; audi claims they do not know anything about this - multiple past complaints. I would not purchase this vehicle until this is resolved. It will kill someone. *tr

Parts: POWER TRAIN
  • Date of Incident: Dec-20, 2019
  • Date complaint filed: 11:46 Jan-27, 2020

Auto start/stop feature kills engine prior to vehicle being completely stopped resulting in the driver not applying enough brake "force" to keep the vehicle stationary after the engine's re-ignition. When the engine subsequently starts, the the vehicle is jerked forward and the driver needs to re-apply additional brake force to the pedal in order to keep the vehicle stationary. This is a safety concern as the driver is mislead to have "complete control" of the vehicle when brining it stationary the first time, then subsequently having to rely on "quick reflexes" to counteract vehicle behavior to avoid collision (from the vehicle in front of you, or from intersecting traffic). Audio dealership performed search of open campaigns & recalls. None currently available for this model. Service center paperwork indicates "could not replicate customers concern", but i was provided extensive training on how to 'disengage' the auto start/stop feature (if there's no problem, why disengage it? ). Audi customer experience (1-800-822-2834) is unable to provide additional guidance and relies on their service centers to have the final word in vehicle issue resolution.

Parts: POWER TRAIN
  • Date of Incident: Dec-20, 2019
  • Date complaint filed: 00:00 Jan-27, 2020

The vehicles auto start/stop feature puts the driver in compromising situations when power is demanded from the accelerator after an engine power-down. The engine does ignite timely, (as soon as the brake pedal is released) but the delivery of moving power is delayed (lag period) following an auto "shut-off and leaves the vehicle in compromising situations where no power can be demanded from the drivetrain. When this delay period (lag) has passed, and power is finally transferred to the wheels, the vehicle expels the demanded energy forcefully, jerking you forward. I find this to be a safety concern particularly for left hand (yield) turns where accelerator responsiveness is critical both the passengers of the vehicle and oncoming traffic. Audi dealership checked open campaigns, recalls but "cannot replicate" customers concern. They did however, train me on how to "disengage" the auto start/stop feature, but this needs to be done at every startup. (if there is no problem, why disengage it? ) audi experience center (1-800-822-2834) says they rely on the judgment of their service centers and cannot provide further guidance. *tr

Parts: POWER TRAIN
  • Date of Incident: Oct-16, 2019
  • Date complaint filed: 14:33 Jan-26, 2020

As reported by others, if the car does not quite come to a complete stop and one accelerates, there is a several second delay as the engine seems to bog down. This is related to the auto stop/start system as this delay does not happen if the auto start stop is disabled.

Parts: POWER TRAIN
  • Date of Incident: Jan-01, 2020
  • Date complaint filed: 15:10 Jan-11, 2020

When trying to accelerate from a stop the car exhibits a 3-4 second delay before accelerating. This is a dangerous condition when turning into traffic or when needing to quickly accelerate away from a hazard. It also creates traffic backups by delaying light changes for vehicle behind. The vehicle as it currently performs is a safety risk.

Parts: POWER TRAIN
  • Date of Incident: Dec-01, 2019
  • Date complaint filed: 16:06 Jan-04, 2020

TERRIBLE HESITATION AT STOP SIGN LEADING TO CLOSE CALL. CAR WILL NOT START OFF WITHOUT HESITATION OF 2 OR 3 SECONDS LEAVING DRIVER WITH NO CONTROL. THIS IS A VERY DANGEROUS. SEE GOOGLE COMENTS ABOUT 'Q8 PROBLEMS'

Parts: POWER TRAIN
  • Date of Incident: Dec-01, 2019
  • Date complaint filed: 14:08 Dec-18, 2019

Vehicle will have a delay (1-3 seconds) when pressing the gas pedal while the car is idle, causing a dangerous situation and leaving the vehicle vulnerable to cross traffic, as it rolls forward into traffic. Vehicle then jolts forward as it finally engages. Has continuously happened since purchasing the vehicle. We have reported it on multiple occasions to our dealership, yet they basically say there is nothing they can do or give us the run around. Their solution was to turn off the auto stop feature, which seemed to work at first, but now the vehicle is exhibiting the same problem, even with the auto stop disabled. Think it has to do something with their new mild-hybrid system. It is not working the way it was intended. Please look into this matter before before a serious injury occurs.

Parts: POWER TRAIN
  • Date of Incident: Dec-16, 2019
  • Date complaint filed: 08:13 Dec-17, 2019

This vehicle as a serious intermittent issue with throttle lag. When pulling out of parking lots if you do not come to a complete stop the throttle seems to lag 1-3 seconds. Then it surges forward when it finally does move. As others have said it does not happen 100% of the time which makes it even worse. You never know if it? S going to go or wait a second or two before it moves. Being in sport mode does help but who can remember to engage that every time you start the car. I have had several close calls due to this issue. I refuse to let my daughter drive the car because of this issue. I? Ve discussed it with the dealer but they have no fix or acknowledgment of the issue.

Parts: POWER TRAIN
  • Date of Incident: Aug-31, 2019
  • Date complaint filed: 22:59 Nov-18, 2019

The car has a several second delay when pressing the gas pedal in the engine idle auto on/off feature. I have not heard of any recalls or fixes to this problem. Dealer has no fix for problem.

Parts: POWER TRAIN
  • Date of Incident: Nov-18, 2019
  • Date complaint filed: 21:27 Nov-18, 2019

ON MULTIPLE OCCASIONS, Q8 WILL NOT ACCELERATE WHEN GAS PEDAL APPLIED FOR ROUGHLY 1-3 SECONDS WHEN COASTING TO A STOP OR IMMEDIATELY COMING OUT OF A STOP, CAUSING THE VEHICLE TO REMAIN STATIONARY ALTHOUGH GAS PEDAL IS APPLIED. ONCE THE VEHICLE RESPONDS TO THE DEPRESSED ACCELERATOR, AFTER A DELAY, THEN THE AUTO CAN ACCELERATE BEYOND THE REQUESTED ACCELERATION. IT FEELS LIKE THE VEHICLE IS TRYING TO DECIDE WHETHER OR NOT TO RESPOND TO THE DEPRESSED ACCELERATOR, LEAVING THE VEHICLE VULNERABLE IF TRYING TO CROSS TRAFFIC, ACCELERATE FROM A STOP SIGN, OR TURN LEFT BETWEEN ONCOMING TRAFFIC. THE PROBLEM FEELS INTERMITTENT ALTHOUGH IT FEELS LIKE ITS BECOMING MORE COMMON. VEHICLE RESPONDS THIS WAY WHETHER OR NOT THE AUTO STOP FEATURE IS ENGAGED OR NOT.

Parts: POWER TRAIN
  • Date of Incident: Nov-01, 2019
  • Date complaint filed: 13:39 Nov-07, 2019

On numerous occasions vehicle enters an intersection or cross traffic while starting a turn and acceleration lags for a 1-3 seconds. When applying more and more gas pedal, it eventually will engage almost catapulting you. Have come very close to getting hit in the side of the vehicle due to the lack of any response for acceleration. Clearly there is a mechanical flaw in the way the vehicle operates and it leaves the driver and passenger at great risk of injury because you can not get out of the way. Seems as if the transmission is not downshifting to first gear and by staying in 3rd gear or more, it can not respond to the acceleration. It does not downshift fast enough to alleviate the lag. After researching the problem online, this appears to be a known problem by the drivers of this vehicle but no manufacturer recognition of the safety hazard; obviously trying to avoid liability. Please investigate before someone gets injured (if they haven't already).

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