On monday december 4, 2023, at about 1:30pm, it was a normal sunny day, i was headed eastbound on [xxx]. I was coming to a stop at the intersection of airport rd. I was in the turn lane to go north on airport rd. No one was in front of me. As i was almost stopped, only going one or two mph, the car suddenly lurched forward. Since my right foot was already on the brake i quickly pushed the brake down with full force and was able to stop the car. If there had been another car in front of me, or a person crossing the intersection i would of hit the car or person. Two days before i had heard about the 2022 bentley flying spur crashing in niagara falls. When i heard of this crash i immediately thought the car took off on its own and the driver couldn’t stop it as this happened to my wife in her 2006 bmw m6 when it was about 2-3 years old. I immediately contacted the ceo of bentley via email and he responded and had the president of the north america operation call me. He had an engineer come from germany to take the “black box” out of the car and back to germany to examine it. Three weeks later they said there was nothing wrong with the car. I then sold the car immediately and took a huge loss on it. After this happened in my bentley i contacted bentley in crewe, england via email on 12/7/23 and they told me to call the local dealer and have them pick up the car so i did but they refused to do it when i told them i didn’t want the car back. I then notified bentley again and they wrote back on 12/7/23 and said they are reviewing my info and they said they would have their north american people call me. On monday 12/10/23 they had not responded so i wrote them again. After no response i emailed the ceo adrian hallmark and he responded and said they would like to pick up the car and look at it. Then his consumer affairs manager for the americas called and i told him i am not giving them the car without the us government being involved. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552
On july 19, 2019, with 8800 miles on my 2018 bentley bentayga, i took it into an authorized bentley dealer repair shop for routine service. I was advised that the brakes, front, and back were dangerously low. There was no prior warning or indication of this problem. I had the front and back brakes replaced. In september 2022 with approximately 16,000 miles on the car, i noticed a squeaking noise coming from the front end of the car. On november 14, 2022, i took it back to the same authorized bentley repair shop. I was advised that the front brakes were dangerously low and needed to be replaced. The service man advised me that he had customers having their brakes go bad in this car in as little as 5,000 miles without notice..
Climate control intermittently operable. Only works half the time. Can't regulate the fan control as the touch screen control systems fails to work
The contact owns a 2017 bentley bentayga. The contact stated that while driving at an undisclosed speed, there was an abnormally strong fuel odor detected. The vehicle was taken to the dealer where it was diagnosed that the fuel line was fractured and the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 35,500.
The front seats in this vehicle, when moved to allow back seat access, do not return to the original position. They move totally backward, trapping the person sitting in the back. My friend had to remove her shoes and actually pull her legs out using her hands and arms. Had there been an accident or a fire, this person would be killed before she could escape. I know it has been recalled and i took it to the dealer for the service. Dimmit automotive service department had the car for 24 hours and the seat is not fixed. This is a dangerous recall. How can i get dimmit automotive in pinellas park, florida, to actually do this repair? Please, i have grandchildren who love to ride in the back. Help before someone is in danger.
The contact owns a 2021 bentley continental gt. The contact stated that an occupant was trapped in the rear seat of the vehicle. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated the failure was related to nhtsa campaign number: 21v550000 (seats) however, the vin was not included. The manufacturer was not contacted. The failure mileage was approximately 5,000.
The contact stated that she was a standing outside of a 2017 bentley bentayga while guiding a driver to park the vehicle in a residential garage when the anti-collision and anti-pedestrian feature failed. The contact stated that she was providing information from the electronic data recorder. The contact stated that the information provided was that the vehicle was traveling at 11 mph, when the accelerator pedal was depressed several times, the vehicle accelerated crashing into the contact and the garage wall. The contact stated that the air bags did not deploy. A police report was not filed. The contact sustained two fractured wrists and a spinal injury that required medical attention. The vehicle was not drivable and was towed to an independent mechanic where the vehicle was not diagnosed or repaired. The dealer nor the manufacturer had been informed of the failure. The failure mileage was 4,000.
Tools provided by the manufacturer cannot be used on wheel nuts on the wheel due to incorrect sizes, the rear tire of the car went flat on the highway at 10:50 pm and try to install spare tire on the side of street but the tools provided from the factory as an emergency tools did not fit to uninstall the flat tire and reinstall the spare.
Tl* the contact owns a 2015 bentley continental gt. The contact stated that the vehicle was purchased under the assumption that it was equipped with all season tires; however, the vehicle was equipped with summer tires. The contact stated that he experienced difficulty maneuvering the vehicle while driving in snow. Also, while driving 8 mph out of the driveway, the vehicle spun around and crashed into a curb extremely hard. The air bags did not deploy upon impact of the crash. The contact was not injured. A police report was not filed. The vehicle was towed to bentley edison (808 us-1, edison, nj 08817, (732) 395-2900) where it was diagnosed with $25,000 worth of damage. The contact was informed that the crash was due to the vehicle being equipped with summer tires. The contact also mentioned that the cruise control failed to function after the diagnostic test. The vehicle was in the process of being repaired. The manufacturer was informed of the failure and advised the contact to speak to the dealer. The failure mileage was 5,000.
Complete brake failure while driving