Bentley UNKNOWN OR OTHER Complaints

Bentley UNKNOWN OR OTHER Complaints
    • 2 Complaints
    • 0 Crashes
    • 0 Fires
    • 0 Injuries
    • 0 Fatalities
    • Consumers have filed a total of 2 complaints related to Bentley UNKNOWN OR OTHER.


    Recent Complaints

    • Date of Incident: Dec-01, 2016
    • Date complaint filed: 11:46 Sep-05, 2017

    Easy cyber attack against new bentley - critical issue it is incredibly dangerous to connect this car to the internet using a sim card, as the car is littered with high impact vulnerabilities that can easily be exploited to shut down systems, this would deny service of systems, like steering or brakes, or airbags. There are nearly 100 connected devices in the car that is centrally managed using one computer systems that is very vulnerable. This is a fundamental problem at bentley hq, as one of the vulnerabilities was first identified in 1999, it was patched in 1999 and yet a 2017 car still has the vulnerability without any patch. This means not only is this car extremely vulnerable to cyber attack but the process to design the software in the factory had little to no regard to customer security. It is possible to electronically sweep all ip's in the usa searching for bentley bentagya's and then construct a cyber attack at all vehicles simultaneously. This is a very very serious issue. I notified bentley and provided the full cyber assessment report and had not reply whatsoever. They should immediately have every customer remove the sim card (this should be a critical recall) for the vehicle to prevent an attack from the other side of the world. Then they need to consider localised attacks as the car travels with a wifi bubble that is exploitable. This is how this report attached was prepared in the first instance.

    • Date of Incident: Apr-15, 2017
    • Date complaint filed: 07:41 Sep-01, 2017

    Bentley safeguard failure bentley safeguard is supposed to stop the car in the event of an obstacle. I was in the vehicle attempting to make a left had turn from the right hand lane on a two way road. The traffic was heavy but free flowing at around 20 mph. A large 18 wheeler truck flashed me to make the turn, so i started quickly to do the turn and as i got nearly half way across the road bentley safeguard stopped the car in the direct oncoming path of the truck. The semi then had to emergency break to avoid me as a stationary object in the middle of the road. He managed to do this stopping a few yards form the car. My son was in the passenger seat, he is 13 years old, and i was in fear that the truck could actually hit him and i could do nothing to get the car going again in time. I have now turned bentley safeguard off. The dealer claimed that the safeguard might be in the high alert mode, but regardless of which mode it is in it is dangerous. The semi driver was very upset and the horns blasted.

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