Consumers have filed a total of 6 complaints related to BMW VISIBILITY:SUN/MOON ROOF ASSEMBLY.
TL* THE CONTACT OWNS A 2016 BMW X1. THE CONTACT STATED WHILE DRIVING 50 MPH, THE RETRACTABLE SUNROOF HEAD LINER DETACHED FROM THE SLIDING TRACK CAUSING THE HEAD LINER FABRIC TO CRUMBLE AND BLOCK THE REAR VIEW MIRROR. THE VEHICLE WAS TAKEN TO FERMAN BMW (31400 US HIGHWAY 19 NORTH, PALM HARBOR, FL 34684, (727) 400-3542) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE HEAD LINER NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,000.
I departed my house and got onto the west park toll way. After driving for a few miles, i heard like an explosion. Under panic, i realized that the sunroof had shattered. I was traveling at about 65mph and no one was ahead of me or adjacent to me. There was a pickup truck behind me about safe following distance. *tr
Tl* the contact owns a 2015 bmw 528i. While driving approximately 70 mph, the contact heard a loud noise that sounded like an explosion inside the vehicle. The contact coasted the vehicle to the side of the road and noticed that the sun roof had shattered without impact. The vehicle was taken to the dealer (bmw of gwinnett place, 3264 commerce ave nw, duluth, ga 30096, (770) 476-8800), but was not diagnosed or repaired. The manufacturer was notified and informed the contact to call his insurance company. No further assistance was offered. The approximate failure mileage was 19,000.
My name is [xxx], i am living in buford - georgia, usa. On thursday, april 12, 2018, at 17:00 p. M. , 75º f average temperature of the environment, i was driving my 2015 bmw car, model 528i sedan, vin: [xxx], on i-75 in the state of georgia, usa. The speed of travel was around 70 miles per hour and i was 200 miles south of atlanta. At that time, 17:00 p. M. , i felt a very loud noise on the roof of the car and then a flurry of strange elements that hit the roof and back of the car. When i parked, i noticed that it was the sunroof of the car that, for no apparent reason, exploded into millions of pieces. When i was driving, there was no one in front nor the side, so i rule out that a stone hit. The next day i took it to the dealer where i bought the vehicle, they are checking it for repair. They gave me a replacement car until the repair is ready. In addition to the fright and high risk that i had on the highway, i am fine, but very worried that this will happen again. I travel normally every 60 days approximately 1,000 miles and i do not want to go through this high risk to my integrity, companions and cars nearby. Glasses scratched the paint on the back of the roof and the trunk. I hope you can assure me that this will not happen again in the car. I was very lucky to be driving with the inside window of the roof closed, otherwise i would be telling a very serious tragedy. The car is currently in the service department of bmw of gwinnett place, 3264 commerce ave. Duluth, ga 30096, waiting to be repaired and to inform me about what happened. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr
Driving about 40mph on a straight road, no potholes,on sunny day, temp about 50. Sudden explosion and sunroof exploded outward. Pulled off road, nothing had struck the car. The sunroof glass was completely shattered. There were no injuries