BMW 320I Complaints

BMW 320I Complaints
  • 29 Complaints
  • 7 Crashes
  • 1 Fires
  • 5 Injuries
  • 0 Fatalities
  • Consumers have filed a total of 29 complaints for 320I models.

Recent Complaints

2015 BMW 320I
Parts: STRUCTURE
  • Date of Incident: Mar-25, 2021
  • Date complaint filed: 22:10 Apr-23, 2021

Can nhtsa enforce a recall on the well-known? Trunk opens on its own? Defect on bmw 3 series, which my 2015 320i also has since i bought it in 2016? Please see attached? To nhtsa on bmw series 3 defect. Pdf?.

2018 BMW 320I
Parts: VEHICLE SPEED CONTROLENGINEELECTRICAL SYSTEM
  • Date of Incident: Mar-07, 2018
  • Date complaint filed: 23:26 Dec-18, 2020

Vehicle had 300 miles on it. All power went out in the vehicle including the steering going straight 45mph with my small child in the car. Almost died, but was able to control car to get it to the side of the road almost getting hit head on. Called bmw from within the car and went later that day to get a loaner. I refused to take back car due to safety issues. After a week of them "fixing" it they told me that it was a main control panel for the fuel pump that went out. I do see through when checking recalls for 2018 bmws that there was one issued for a pump, but not until september 2018. This happened to me in march of 2018, so if it is the same issue the recall should be shortened.

2018 BMW 320I
Parts: ELECTRICAL SYSTEM
  • Date of Incident: Dec-02, 2019
  • Date complaint filed: 00:00 Dec-02, 2020

Tl* the contact owns a 2018 bmw 320i. The contact stated that rodents were found eating the wires in the engine compartment. The contact stated that the driver side speakers were emitting a loud noise. The vehicle was taken to paul miller bmw (1515 nj-23, wayne, nj 07470) where no failure was diagnosed however, the speaker and wires were replaced. The contact stated that the failure recurred as wires were found chewed in the vehicle. The vehicle was taken back to the dealer whom informed him that chipmunks were entering the vehicle through the ventilation system. The contact stated that there was no grill on the front of the vehicle which was allowing the rodents in the vehicle. The vehicle was not repaired. The contact was informed by the dealer that the failure was not covered under warranty. The manufacturer was not notified of the failure. The failure mileage was 10,000.

2018 BMW 320I
Parts: ELECTRICAL SYSTEM
  • Date of Incident: Oct-01, 2019
  • Date complaint filed: 17:17 Sep-01, 2020

Ince december of 2019 i have had continuous problems with my car and my iphone. I have responsibly gone to dealership far too many times to have this repaired. Calls have dropped while i? M on the phone with clients who are emotionally fragile. (i am a therapist ). The calls continually dropped and after looking at the issue the service dept dealership told me it was my phone. I went to apple and got a brand new telephone and the issue happened again. So clearly it wasn? T my phone. They replaced some parts but i haven? T driven my car due to covid. I got in the car to find my music from my telephone no longer plays through the stereo as it did prior. Bmw has admitted to me they have an electrical issues with the 2018 bmw and comparability of the iphone. The dealership had a responsibility to disclose this when i leased the car the omitted this important information that would cause me to pause in leasing it as its imperative to my job and business to be able to talk and recur very calls from clients. I tried to resolve this with bmw corp and they offered no monitory or any resolution for my unreasonable number of trips to the dealership, for inconveniencing mentally fragile people and my time. They also did not disclose this information they clearly are aware of when i leased the vehicle.

2015 BMW 320I
Parts: UNKNOWN OR OTHER
  • Date of Incident: Aug-06, 2020
  • Date complaint filed: 18:27 Aug-06, 2020

While driving today i seen smoke coming out the front of my vehicle. I then pulled over there was melted plastic and fire dripping. With in seconds the entire front of the vehicle was on fire.

2018 BMW 320I
Parts: SERVICE BRAKESENGINE
  • Date of Incident: Jul-06, 2020
  • Date complaint filed: 10:35 Jul-07, 2020

I was stopped at a stop light with my foot on the brake for about a minute when the car suddenly accelerated and lunged forward. I applied more pressure to the brake,all the way to the floor , but the car would not stop. The car in front of me is the only thing that stopped the car ,as he was stopped too. The car then bounced backward and turned off by itself. I was on a main street at a light. It was fortunate that another car was stopped in front of me because it stopped the car and prevented my car from hitting pedestrians.

2016 BMW 320I
Parts: UNKNOWN OR OTHERSTRUCTUREAIR BAGS
  • Date of Incident: May-08, 2020
  • Date complaint filed: 00:00 May-15, 2020

I was involved in a major accident in a 2016 bmw 320i with front and passenger side impact. It was so bad, it pushed back my entire axle, wheels, etc. My driver side nor passenger side airbags failed to deploy. I was traveling 40 miles per hour when hit by another driver who was traveling downhill at or above the same speed. Sos button did not work either. This happened on a city street (intersection). The car is a total loss. I had two minors in the car with me. The message displayed on my dash, etc. Says something about faulty airbags, etc. Collision expert confirmed sensors definitely should have made front and side, curtain airbags deploy. They even another vehicle (same make and year) in their lot with same impact locations- though not as significant/serious- showing all airbags deployed. *tr

2015 BMW 320I
Parts: ENGINE
  • Date of Incident: Mar-05, 2020
  • Date complaint filed: 00:00 Apr-15, 2020

The motor is leaking in a stationary setting , this is not wear and tear the bmw of montgomery stated they are recalls on the motor. *tr

2016 BMW 320I
Parts: SERVICE BRAKES
  • Date of Incident: Mar-04, 2020
  • Date complaint filed: 00:00 Mar-18, 2020

Tl* the contact owns a 2016 bmw 320i. The contact stated that while driving at 30 mph, the brake pedal was depressed but failed to stop the vehicle. The contact maneuvered the steering wheel to the right to avoid colliding with another vehicle or hitting a pedestrian. The vehicle went up on the side walk and the contact quickly engage parking brake to slow the vehicle. No warning light was illuminated. The vehicle was taken to off lease only located at (5580 nw 145th st, miami gardens, fl 33054), to be diagnosed. The rotors and brakes were replaced however, the failure recurred. The vehicle was taken back to the same dealer and was informed that the abs brakes failed and needed to be replaced. The vehicle was not repaired. The dealer towed the vehicle to another unknown dealer where the vehicle was being repaired. The contact stated that the manufacturer was contacted by the dealer. The approximate failure mileage was 37,000. The vin was not available.

2015 BMW 320I
Parts: EXTERIOR LIGHTING
  • Date of Incident: Feb-01, 2020
  • Date complaint filed: 10:42 Feb-28, 2020

The vehicle continuously has left rear break like/turn light malfunction warnings. In researching this is known issue with this model due to the ground wire overheating and melting the plastic in the wiring harness connector and bulb carrier. This courses the connector pin in the connector to melt and break off. I have had to replace these parts twice in less than 2 years. The issue seems to be that the ground wire is not large enough to handle the current.

2015 BMW 320I
Parts: UNKNOWN OR OTHER
  • Date of Incident: Jan-30, 2020
  • Date complaint filed: 20:18 Jan-31, 2020

While driving on the highway at approx. 70 miles and hour, a loud crashing sound happened in the cabin of my car. A few seconds later, glass started raining down on my head and body. The sunroof had exploded in an upward direction. There were no cars or other vehicles around me at the time and the top looked like it was broken and pushed upward. It was a mild temperature, 70 ish degrees and light cloud cover day.

2018 BMW 320I
Parts: VEHICLE SPEED CONTROL
  • Date of Incident: Jan-12, 2020
  • Date complaint filed: 14:03 Jan-17, 2020

Acceleration issues. I complained to bmw about the issue november 2018 for my 2018 bmw. However, bmw said there wasn't a problem. On sunday at around 6:28 pm i was pulling into a parking space at my chase bank and the car suddenly starts accelerating causing me to have a head on collision with a parked car. My 2015 bmw had the same problem. I was in ralph's parking lot in beverly hills about to pull out when suddenly my bmw accelerated, and i nearly killed two people. When i bought it in for service bmw repaired the problem. Something was calibrated to high.

2015 BMW 320I
Parts: ENGINE
  • Date of Incident: Nov-01, 2019
  • Date complaint filed: 13:05 Dec-24, 2019

It a whistling noise coming from my valve cover. And i had to also replace my thermostat about a month ago.

2016 BMW 320I
Parts: POWER TRAINENGINE
  • Date of Incident: Dec-02, 2019
  • Date complaint filed: 00:00 Dec-18, 2019

To nhtsa: not too long ago the timing chain and rear differential pinion bearing went out on my 2016 bmw 320i ([xxx]) timing chain issue shouldn't occur on a motor which only produces 180 horsepower with no mods or tunes. The rear differential should definitely never give out unless you're pushing over 700 horsepower on a stock diff. Again my car has 180 horsepower and has never been modded. This is just ridiculous information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr

2016 BMW 320I
Parts: STEERINGAIR BAGS
  • Date of Incident: Oct-27, 2019
  • Date complaint filed: 13:18 Nov-01, 2019

I was involved in an accident with a hit and run vehicle and resulting in the accident, my steering wheel came off in the process hitting me in my pelvic area and now i am having trouble urinating and i have bleeding. The air bags also burned through my clothes and onto my skin. I suffered first degree burns to my arm, stomach and thigh.

2015 BMW 320I
Parts: ENGINEELECTRONIC STABILITY CONTROLELECTRICAL SYSTEM
  • Date of Incident: Sep-12, 2019
  • Date complaint filed: 15:07 Sep-13, 2019

My 2015 bmw 320i gave me a warning of charging malfunction warning so i took my car to bmw service for an inspection. This was in april 2019. The service advisor let me know i could need a new battery so i approved new battery if that? S what it needed. Once inspected further i was told there was an oil leak and that caused my drivebelt to deteriorate and slide off belt tensioner. The oil leak was due to needing a new oil filter housing gasket, so i replaced that as well. I wasn? T what created the oil leak issue only that i needed to replace the belt tensioner, housing gasket and drive belt. I was told this was why my charging malfunction warning came on. My battery was fine, no need to replace. 3 months later september 12th 2019 the charging malfunction warning comes on again. This time i? M told they? Re 80% sure i need a new battery. So i approve the battery and i receive a call that my car needs a new alternator. The alternator is not creating charging voltage which make my battery voltage low causing the charging malfunction. My car a 2015 bmw, it is 4 years old. In this last year i have had issues with the charging malfunction and still can? T figure out the problem.

2015 BMW 320I
Parts: FUEL/PROPULSION SYSTEM
  • Date of Incident: Aug-19, 2019
  • Date complaint filed: 20:41 Aug-22, 2019

Fuel gauge erroneous display: vehicle runs out of fuel, but the instrument cluster still displays fuel remaining in the tank. Dealer found out problem with the fuel cell and to fix the problem, the tank and the fuel pump must be replace, cost of $2875. See attached document from the dealer.

2018 BMW 320I
Parts: UNKNOWN OR OTHERELECTRONIC STABILITY CONTROLELECTRICAL SYSTEM
  • Date of Incident: May-29, 2019
  • Date complaint filed: 12:19 Jul-18, 2019

This car doesn? T have a way for drivers to put the gear in neutral if the electrical panel and the engine is dead. I was in the flooded area in the middle of the road and felt scared when big trucks passed me side by side. Even the sheriff who helped me couldn? T find it in the owners manual. I have a 12 months old grandson and i don? T feel safe driving this car.

2015 BMW 320I
Parts: ENGINE
  • Date of Incident: Feb-19, 2019
  • Date complaint filed: 19:20 Feb-19, 2019

Oil pump prematurely failed causing engine damage. Not being covered by manufacturer warranty. Manufacturer claims engine damage will be on the customer even though oil pump prematurely fails.

2016 BMW 320I
Parts: STRUCTUREAIR BAGS
  • Date of Incident: Nov-23, 2017
  • Date complaint filed: 16:56 Jan-10, 2019

Takata recall - a safety recall has not yet been issued for this vehicle and/or its takata airbag system. Driver of the vehicle was stopped on a two lane highway attempting to take a left hand turn when she was rear ended by another vehicle traveling approximately 55 mph. After impact, her vehicle traveled across the yellow line, across a southbound lane and off the roadway into a 4 foot ditch. The airbag system failed to deploy both when struck by the other vehicle as well as the impact with the ditch. Driver was injured and taken to emergency room. Passenger in her vehicle was removed by the jaws of life and airlifted for life-threatening injuries.

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