BMW G310R Complaints

BMW G310R Complaints
  • 6 Complaints
  • 1 Crashes
  • 0 Fires
  • 0 Injuries
  • 0 Fatalities
  • Consumers have filed a total of 6 complaints for G310R models.

Recent Complaints

2019 BMW G310R
Parts: SERVICE BRAKES HYDRAULIC
  • Date of Incident: Oct-01, 2019
  • Date complaint filed: 00:00 Oct-29, 2020

Tl* the contact owns a 2019 bmw g310r. The contact received a notification of nhtsa campaign number: 19v593000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. Harrison eurosports (339 w 9000 s, sandy, ut 84070, (801) 618-2700) was contacted by phone and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2018 BMW G310R
Parts: SERVICE BRAKES
  • Date of Incident: Jun-04, 2020
  • Date complaint filed: 00:00 Aug-14, 2020

2018 bmw g310r. Consumer writes in regards to brake caliper safety recall. *ld the consumer stated the vehicle was taking to a dealer who failed to complete the recall in a timely manner. *js

2018 BMW G310R
Parts: VEHICLE SPEED CONTROLELECTRICAL SYSTEM
  • Date of Incident: Mar-18, 2019
  • Date complaint filed: 15:35 Mar-19, 2019

Speedometer stopped functioning while vehicle was vehicle was in motion.

2018 BMW G310R
Parts: POWER TRAIN
  • Date of Incident: Feb-02, 2019
  • Date complaint filed: 03:37 Feb-21, 2019

The vehicle was stationary, parked on level and dry asphalt, was started and left running in neutral for about 30 seconds. While parked and unattended, the vehicle made a strange sound, possibly indicating the vehicle shifted into a forward-moving gear, or the kick stand failed, and the vehicle then fell over, colliding with the ground on left side of the vehicle.

2018 BMW G310R
Parts: EXTERIOR LIGHTING
  • Date of Incident: Jun-27, 2018
  • Date complaint filed: 00:00 Sep-27, 2018

Tl* the contact owns a 2018 bmw g310r. Upon inspection of the motorcycle, the contact found that the vehicle was missing the hazard lights. The motorcycle was taken to san jose bmw motorcycles (located at 1990 w san carlos st, san jose, ca); however, the technician stated that the vehicle was designed in that manner. The manufacturer was notified. The failure mileage was 800. *tt updated 11/28/18*jb

2018 BMW G310R
Parts: STRUCTURE
  • Date of Incident: Jun-09, 2018
  • Date complaint filed: 08:39 Sep-14, 2018

I am a new bmw motorrad customer as of 6-9-18. I bought a brand new 2018 bmw motorcycle to be used as a means of transportation and to travel on a ramp on the back of our motorhome. I selected the bmw g310r and purchased it. After a week with the motorcycle and about 50 miles on it there became an issue where the motorcycle would not drop below 3,500-4,000 rpm's. In or out of gear it would not drop below that level. I reluctantly rode it for about another 50 miles to see if it would settle in and it did not. I read forums online and there were many accounts of that model having a problem with the thread lock on the idle adjustment backing out. I had the motorcycle delivered to an authorized bmw dealer for repair. After being strung along for about 10 days and after multiple calls to find out what the issue was, i was told they believed the throttle body was bad and after checking with bmw corporate there were no replacements manufactured yet. After a month of waiting for the part to be made, my motorcycle was returned in mid july, but, i was told it would need to come back in the first week of august for a recall of a defective kickstand that would need a plate added to give stability. Then on 7-30 about two weeks after having it back, i was called by bmw and was told that bmw needed to buy back my motorcycle because the frame was fractured and it could not be repaired. To be honest, i was horrified and angered that this was not disclosed to me and i had been riding a motorcycle for approximately 100 miles without knowing the frame was broken. That is not a decision anyone should have made for me. I should have been told immediately that this motorcycle is potentially unsafe, and this dealer and bmw motorrad elected to not say anything for weeks even though both parties knew, as bmw corporate was involved in the repair of my motorcycle for weeks.

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