BMW R1200 GS Complaints

BMW R1200 GS Complaints
  • 22 Complaints
  • 3 Crashes
  • 0 Fires
  • 2 Injuries
  • 0 Fatalities
  • Consumers have filed a total of 22 complaints for R1200 GS models.

Recent Complaints

2017 BMW R1200 GS
Parts: SERVICE BRAKES
  • Date of Incident: Nov-08, 2020
  • Date complaint filed: 00:00 Nov-12, 2020

Tl* the contact owns a 2017 bmw r1200 gs. The contact stated that while riding 50 mph and depressing the rear brake pedal, the motorcycle failed to stop. The contact depressed the front brake to bring the motorcycle to a stop. The contact called tytlers cycle (2246 mid valley dr, de pere, wi 54115, (920) 347-9144) and informed the dealer of the failure. The contact was informed that the motorcycle was not under recall and was not under warranty. The contact was informed to schedule an appointment for a diagnostic test. The vehicle was not taken to the dealer due to the distance. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,200.

2018 BMW R1200 GS
Parts: STEERING
  • Date of Incident: Sep-05, 2020
  • Date complaint filed: 11:40 Nov-06, 2020

Without warning the motorcycle steering went into what is commonly know as "death wobble" or "tank slapping" with the steering uncontrollable rapidly moving right to left and immediately crashing causing severe injuries to driver.

2018 BMW R1200 GS
Parts: ENGINE
  • Date of Incident: Oct-08, 2020
  • Date complaint filed: 00:00 Oct-08, 2020

This is in reference to ticket # 11363230. Related to this same vehicle. I went for a ride today and the same thing happened, with the engine suddenly shutting almost completely down. Luckily, it was on a deserted country road and not in rush hour traffic. I am attaching a pdf of the obd scan i took upon returning home today. Also, please note that this defect is showing up on a number of these bikes--there is a thread discussing the issue at: https://forums. Bmwmoa. Org/showthread. Php? 98612-2018-r1200rt-with-intermittent-check-engine-light&p=1223053#post1223053

2016 BMW R1200 GS
Parts: SERVICE BRAKES
  • Date of Incident: Aug-20, 2019
  • Date complaint filed: 00:00 Aug-21, 2019

The rear brake becomes ineffective. Dealer says that air invades the rear brake system. Bleeding the old brake fluid and replacing it with new brake fluid solves the problem for a few months. Then it happens again and the bleeding must be done again. Front brake continues to be effective at all times.

2017 BMW R1200 GS
Parts: VEHICLE SPEED CONTROLENGINE
  • Date of Incident: Oct-18, 2018
  • Date complaint filed: 14:52 Oct-24, 2018

While the motorcycle was driven at a constant speed on the street, suddenly and without warning the engine problem light comes on the dashboard. The motorcycle then proceeds into "emergency operation mode" where the rpms immediately drop to 2000 rpms or lower causing immediate deceleration. On a motorcycle this is an extreme hazard in traffic, in a turn, or passing. This has happened separate times. Each time the motorcycle was brought into the bmw shop for repair of the problem. Each time the shop performed a software upgrade to the motorcycle computer. This repair did not fix the recurring problem.

2015 BMW R1200 GS
Parts: SERVICE BRAKES
  • Date of Incident: Sep-30, 2015
  • Date complaint filed: 15:29 Jul-10, 2018

Rear brake requires more and more travel untill it hit the stop.. No rear brake. Bleeding brake solves for a month or two, then cycle begins again. Bmw says bleed brakes every 2 years, i have to do it at least every oil change (6000 miles). Dealer is aware of problem, has no solution

2015 BMW R1200 GS
Parts: VEHICLE SPEED CONTROLSUSPENSIONELECTRONIC STABILITY CONTROL
  • Date of Incident: Apr-01, 2018
  • Date complaint filed: 00:00 Jun-05, 2018

Control buttons on left handlebar failing affecting cruise control, suspension settings, and ride mode which affects engine performance. Button failures occur just outside of warranty and when motorcycle is in operation and suspension and engine control systems are operational.

2016 BMW R1200 GS
Parts: POWER TRAINFUEL/PROPULSION SYSTEMENGINE
  • Date of Incident: Mar-31, 2018
  • Date complaint filed: 12:32 May-07, 2018

While riding the motorcycle at highway speeds, the engine goes into a faulted state spontaneously with no warning prior, the ecu is faulting and putting the engine into "limp mode" which is almost equivalent of completely killing the engine the way it is currently done, and you are left to navigate off the highway in a severely debilitated state of operation. The engine is programmed with a "limp mode" fault i assume to save the engine? But my complaint is , the way it currently operates on the motorcycle,it is patently "unsafe" and puts the rider or operator and passenger in a very dangerous situation should the "limp mode" fault be engaged. I don't understand the need for this, without any noticeable change in the way the motor is running initially, whatever the engine control computer is seeing, is an anomaly. In the case of my personal incident, i was driving home from the dealership and in traffic on a 4 lane highway. The motorcycle was running flawlessly and just suddenly it felt as if the switch was turned off. The throttle was non responsive initially, and after, only minutely. I was able to navigate off the highway to the shoulder of the roadway, as luckily the traffic was very light at this place and time. Had i been in heavy traffic under different conditions, this could have ended very differently and i don't mean that in a good way. It has subsequently been in the repair shop of bmw dealers 2x for this issue, and now is in for the 3rd time as they have to date, been unsuccessful in finding and correcting the root cause of the issue. There are apparently malfunctions within the electrical components on the motorcycle, that are false readings, momentary "blips" , or something like that -- which fools the computer and triggers the "limp mode" fault to engage.

2016 BMW R1200 GS
Parts: SUSPENSION
  • Date of Incident: Jan-25, 2018
  • Date complaint filed: 09:36 Feb-01, 2018

I was never notified about an important safety recall. No notification via mail, email, phone call, etc. I was only alerted to this recall when i brought my bmw motorcycle back to the bmw dealer for non-related warranty work. The dealer was very surprised i had not had the front fork recall done, and my reply was that i was never notified. This is safety recall # 17v-438, fyi. This recall began in august, 2017. No notification is very surprising and upsetting to me, as i purchased this bmw motorcycle brand new at this dealer, so bmw clearly has my information on file. My info has not changed since purchase of this motorcycle in august of 2016. In my opinion, this is a very important safety recall dealing with the front forks of a motorcycle. What went wrong here with no notification??? I have received written notification of recalls on many other vehicles over the years (such as takata inflators), but nothing from bmw on this motorcycle, except being surprised by the dealer over 5 months after the recall began.

2015 BMW R1200 GS
Parts: SUSPENSION
  • Date of Incident: Sep-09, 2017
  • Date complaint filed: 00:00 Sep-26, 2017

Bmw motorcycle recall campaign 17v-438 - front fork. I received a recall notice from bmw in august 2017 and sent the motorcycle to the dealer to have the warranty/recall repair conducted. The motorcycle has been at morton's bmw in fredericksburg, va since 09 september and bmw has still not sent the dealer the repair parts. I sent bmw of north america a detailed email on 24 september and they have yet to respond and explain why they will not fix my motorcycle within a reasonable period of time.

2015 BMW R1200 GS
Parts: SUSPENSION
  • Date of Incident: Aug-01, 2017
  • Date complaint filed: 00:00 Sep-06, 2017

Tl* the contact owns a 2015 bmw r1200 gs. The contact received notification of nhtsa campaign number: 17v438000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown bmw dealer of manhattan, new york was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Part distribution disconnect. The vin was not available.

2015 BMW R1200 GS
Parts: STEERING
  • Date of Incident: Sep-01, 2016
  • Date complaint filed: 12:09 Jun-23, 2017

While traveling at approximately 25 mph on a national forest road the front suspension collapsed causing me to lose control and crash and causing injury manufacture replaced everything under warranty no definition too why part failed

2016 BMW R1200 GS
Parts: SUSPENSION
  • Date of Incident: May-13, 2017
  • Date complaint filed: 11:52 Jun-23, 2017

On may 13, 2017, while riding my 2016 bmw r1200gs with 11500 miles, one of my riding partners noticed oil leaking from the suspension fork tubes. After peeling the rubber boots that cover the stanchions, we noticed that both stanchions on the bike had separated. I wouldn't have known about it, except one of the persons with whom i was riding, had the same issue happen with his 2013 bmw r1200gs. I still had to ride 170 miles home with 15 miles of it on dirt. I rode straight to the dealership and they wouldn't let me take the bike because they consider this a very dangerous situation. And, dealership knew of the issue because it happened to other customers. This is defective design. One person becoming permanently injured or dying is one too many. Bmw cannot plead ignorance. Bmw replaced the stanchions on under warranty and i collected the repaired bike on june 6th. The following weekend, june on 11, after less than 300 miles of riding, both stanchions separated, again. Bmw roadside service towed bike to the shop for repair. This is dangerous situation that requires a recall.

2015 BMW R1200 GS
Parts: VEHICLE SPEED CONTROL
  • Date of Incident: May-26, 2017
  • Date complaint filed: 23:54 May-27, 2017

Cruise control safety features do not work as required. When operating the vehicle at highway speeds and the clutch is operated to downshift, the cruise control remains engaged. This causes the engine to race and, if rider then releases the clutch, it can propel motorcycle forward in a dangerous and uncontrolled manner. This has occurred twice, once at 70 mph and a second time at 45 mph. Both times i was initiating a downshift.

2016 BMW R1200 GS
Parts: SUSPENSIONSTEERING
  • Date of Incident: May-12, 2017
  • Date complaint filed: 16:47 May-19, 2017

I was traveling in on a straight portion of pacific coast highway in huntington beach. There was no traffic around and no debris in the road. I was traveling approximately 40 mph when the handlebar on my motorcycle violently jerked to the left for a split second and corrected itself. This was not normal and very dangerous. I looked at the handlebar and noticed that it wasn't straight or square to the direction i was traveling. A second after seeing the handle bar the bike jerked to the left again, this time causing me to lose control and crash. It was obvious to me that something very unusual happened. When i looked at the bike after the crash i saw the fork was separated (see attached pictures). I began researching about fork separation and bmw 1200 gs motorcycles and found that i am not the only one this has happened to.

2016 BMW R1200 GS
Parts: SUSPENSION
  • Date of Incident: May-01, 2017
  • Date complaint filed: 00:18 May-15, 2017

Potential critical failure in upper fork tube stanchions.

2016 BMW R1200 GS
Parts: SUSPENSION
  • Date of Incident: May-06, 2017
  • Date complaint filed: 00:00 May-06, 2017

The left stanchion has come loose from the crimped connection at the top of the upper tube. I have seen many other problems with this design on other bikes on the social media forum i track. Gs giants on facebook, and also on advrider. Com. I took it to the bmw shop today in tulsa ok. I had to show them exactly how it was loose. I have not been in an accident with this bike. I do ride it on rough gravel roads, but the bike is designed for this type of environment.

2016 BMW R1200 GS
Parts: ENGINE
  • Date of Incident: Sep-29, 2016
  • Date complaint filed: 00:00 Dec-29, 2016

Engine warning light and loss of engine power on 6 incidences. 2 incidents - in motion on i-81 highway 1 incident? Stationary on i-81 highway 1 incident - in motion tn-68 highway 1 incident? Stationary tn-68 highway 1 incident? In motion va-55

2016 BMW R1200 GS
Parts: ENGINE
  • Date of Incident: Jul-25, 2016
  • Date complaint filed: 00:00 Aug-29, 2016

Cruise control engaged at 75 mph u. S. 59n. The engine behaves as if it shuts off. I engage the clutch and coast to the shoulder of the road. I was surprised that the engine was still running, with a surging idle from 1000-2000 rpms. The instrument panel had two warnings illuminated, yellow "warning" triangle and an engine symbol which bmw describes as "engine in emergency-operating mode". I turned off the engine using the keyless ignition button. I restarted the engine and operation was normal. No warnings were illuminated on the instrument panel. The bike is relatively new. I owned it about 6 weeks and had accumulated approximately 700 miles. Since the bike was running normal and there was no nearby bmw service i continued on. I completed my 10 day trip accumulating another 4000 miles without another occurrence. On my return i took the bike to my bmw dealership where a diagnostic computer was connected. The read out confirmed the fault as: 21f982 throttle valve 1 maintenance notes: checked throttle valve, ok plug connection, ok cleared fault code, did not come back bike=ok no recommendations i know there are numerous instances similar to my experience. The bmw owners manual pages 30,31 describe this condition as an "accident hazard". I was fortunate that traffic was light and i had a paved road shoulder on which to stop.

2016 BMW R1200 GS
Parts: ELECTRICAL SYSTEM
  • Date of Incident: Feb-28, 2016
  • Date complaint filed: 00:00 Apr-19, 2016

Tl* the contact owns a 2016 bmw r1200 gs. While driving various speeds, the horn failed to operate intermittently. When the vehicle was restarted, the horn operated normally. The vehicle was taken to a dealer where it was diagnosed that the horn needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 500.

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