I am started to lease this car in august 2024. After 2 weeks, the car just halted, unable to move. Luckily this happened in my driveway. It took bmw more than 1 month to repair this. They had to change the combined charging unit with a different part number (upgraded part). At that time the car had roughly 200 miles on the odometer. In february of this year (2024), the car had a drivetrain fault, related to high voltage batteries. That time, it was still drivable but it did spend 2 more weeks at the dealership. Three weeks ago, i had another catastrophic failure with the car halting suddenly. This time, i was not as luck as the first time. It happened away from home. With no power at all, i was able to somehow park the vehicle. It got towed to the dealership again. I don’t have a diagnosis for this case. What they told me is that they thought that this problem with my electric engine was fixed. Last week, after bmw north america instructing the dealership on how to presumably fix the car, the dealership told me that they were told to halt any repairs until further notice. I am left waiting. Even if they think that they may have fix the problem, it seems that bmw does not really know how to address it. There are many such complaints about this specific model on various boards, complaints about high voltage problems, complaints about combined charging units that are defective, complaints about these drivetrain faults and malfunctions. Yet, there are no recalls. I am trying to get this car replaced but i am afraid that it will require a lengthy and expensive legal battle. Please consider looking into it. You will find many customers like me with this model. Having a car halting like this for no apparent reason, without any warning is pretty dangerous. Many thanks.
The contact owns a 2011 bmw 128i. The contact received notification of nhtsa campaign number: 23v707000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while stopped at a traffic signal, the contact heard an abnormal rattling sound coming from the engine compartment. The contact stated that the check engine warning was illuminated. The contact stated that he depressed the accelerator when the traffic signal changed, and the rattle was louder. The contact drove the vehicle back to the residence and parked. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to nhtsa campaign number: 23v707000 (engine and engine cooling). The failure mileage was approximately 140,000. Vin tool confirms parts not available.
Passenger restraint system malfunction.
The contact owns a 2011 bmw 528i. The contact stated that while her son was driving at an undisclosed speed, the check engine warning light illuminated. The contact later received notification of nhtsa campaign number: 23v707000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, and the contact was informed that parts were not yet available. The contact stated that after leaving the dealer, the contact's son was driving 70 mph, and the vehicle inadvertently decelerated to 20 mph. The vehicle decelerated again and failed to exceed 5 mph. The vehicle then stalled. The check engine and traction control warning lights were illuminated. The vehicle was towed to the residence. The vehicle was able to be restarted and stalled while the contact was driving. The check engine warning light was illuminated. The "engine shut down immediately" and "drivetrain malfunction" messages were displayed. The vehicle was towed to the dealer, where it was diagnosed that the radiator hose had detached. The radiator hose was replaced; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 194,460. Vin tool confirms parts not available.
The contact owns a 2010 bmw 328i. The contact received notification of nhtsa campaign number: 23v707000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated while driving at approximately 35 mph, the vehicle was sputtering, jerking, shuddering, and stalled. The check engine warning light was illuminated. The contact was able to restart the vehicle and drove to her destination; however, the failure reoccurred. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Vin tool confirms parts not available.
(1) failed component: high pressure fuel pump (2) the vehicle complete shut down without warning leaving the driver stranded on the road. (3) the problem has been assessed and confirmed. (4) the vehicle has been inspected by a certified bmw mechanic. (5) there was no warning prior to failure. Description: while driving at approximately 30 mph, the vehicle shut down. I was told by a certified bmw mechanic that the high pressure fuel pump imploded, sending metal chards through the fuel injection line thereby disabling the vehicle entirely. I inquired as to whether or not a recall had been issued and bmw told me it had not been issued for my vehicle. I have since learned that a recall was issued due to this exact problem but my vin was not included in the recall, even though it is the year make and model associated with this very problem. The breakdown/disintegration of the equipment sending metal chard throughout the fuel line disabled and ruined the entire fuel system and its components with repairs costs estimated at $15,285. My car is within the ten year warranty but outside of the 120,000 miles. This is for the 328d xdrive wagon.
The contact owns a 2011 bmx x3. The contact stated while driving at an undisclosed speed, the vehicle began to shake, with the "drivetrain malfunction," message displayed. The contact stated that the vehicle lost motive power and was unable to accelerate above 20 mph. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the spark plugs and ignition coil. The vehicle was not repaired. After investigating the failure, the contact related the failure to nhtsa campaign number: 23v707000 (engine and engine cooling). The vin was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 218,000.
The contact owns a 2023 bmw. The contact received notification of nhtsa campaign number: 24v104000 (electronic stability control - (esc), service brakes) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Passenger restraint system malfunction cause by faulty sensors that are not covered by warranties.
The contact owns a 2011 bmw 328i. The contact received notification of nhtsa campaign number: 23v707000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle began making an abnormal sound and the vehicle stalled. The contact stated that the vehicle could not be restarted. The vehicle was towed to an independent mechanic where it was diagnosed with complete engine failure. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 94,000. Vin tool confirms parts not available.