BMW X2 Complaints

BMW X2 Complaints
  • 4 Complaints
  • 1 Crashes
  • 0 Fires
  • 0 Injuries
  • 0 Fatalities
  • Consumers have filed a total of 4 complaints for X2 models.

Recent Complaints

Parts: UNKNOWN OR OTHERFUEL/PROPULSION SYSTEM
  • Date of Incident: Sep-27, 2020
  • Date complaint filed: 07:19 Oct-02, 2020

Air conditioner blowing no air felt like when it needs freon, gas meter went from half tank to a quarter within a 30 mile drive very unusual for this car. My entertainment system was hacked a person came through the speaker and verbal threatened my life this is reported to fbi. This was not the radio, they said my name.

Parts: VEHICLE SPEED CONTROLENGINE
  • Date of Incident: Oct-11, 2019
  • Date complaint filed: 16:06 Oct-12, 2019

The m35i turbo malfunctions and results in a 1-3 second lag that produces a very dangerous driving situation. You press the accelerator and the car doesn? T move for a few seconds then all of a sudden it bursts ahead explosively.

Parts: WHEELSSTEERING
  • Date of Incident: Sep-10, 2018
  • Date complaint filed: 00:00 Oct-03, 2019

TL* THE CONTACT OWNS A 2018 BMW X2. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VEERED TO THE LEFT WITHOUT WARNING. THE CONTACT MANAGED TO STEER THE VEHICLE STRAIGHT AGAIN. THE VEHICLE WAS TAKEN TO BMW OF WILMINGTON (4920 NEW CENTRE DR, WILMINGTON, NC 28403, (910) 392-2700) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO A TIRE SHOP, BUT THE CONTACT WAS UNAWARE IF THE FAILURE WAS INSPECTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100. *DT *TR

Parts: UNKNOWN OR OTHERSERVICE BRAKES
  • Date of Incident: Mar-09, 2019
  • Date complaint filed: 11:26 Mar-23, 2019

2018 BMW X2. THE CAR HAS THE PARKING ASSIST FUNCTION, WHICH IS SUPPOSED TO PARALLEL PARK THE CAR. AT DELIVERY, I WAS TOLD HOW TO USE THE SYSTEM, THE SYSTEM FINDS A SPACE, STEERS AND BRAKES. THE VIDEO ON THE DEALERSHIP WEBSITE SAYS IT BRAKES FOR YOU. HTTPS://WWW.PASSPORTBMW.COM/BLOGS/846/MARLOW-HEIGHTS-BMW-DEALER/WATCH-HOW-TO-ACTIVATE-THE-PARKING-ASSISTANT-FEATURED-ON-YOUR-BMW/. THE VIDEO MAKES NO DISTINCTION BETWEEN MODELS AND IS UP AS OF 3/23/19. THE VEHICLE MANUAL SAYS NOTHING ABOUT THE DRIVER BRAKING DURING THE PROCESS. SEE ATTACHED PICTURES OF MANUAL. PARKING ASSIST FUNCTION BACKED INTO A CAR THE FIRST TIME I TRIED IT, DAMAGING THE BUMPER. THE SCREEN IN THE CAR DOES SAY TO USE BRAKES, BUT THAT IS INCONSISTENT WITH THE SALES PEOPLE, THE MANUAL, AND THE VIDEO. MOREOVER, IT IS A FLAW IN THE SYSTEM IF IT REQUIRES YOU TO BRAKE BUT WILL OPERATE WITHOUT USING THE BRAKES. IMPOSSIBLE TO READ SCREEN AND BACK UP AT SAME TIME. SYSTEM SERVICED, THE DEALERSHIP WAS CONFUSED ABOUT HOW IT FUNCTIONED ON DIFFERENT MODELS - THE "BMW GENIUS" AT THE DEALERSHIP THOUGHT IT SHOULD BRAKE FOR YOU, THE MECHANICS DID NOT. WHEN THE "BMW GENIUS" TESTED IT BY TRYING TO PARK 3 TIMES, HE THEN AGREED DRIVER SHOULD BRAKE - SOMETHING HE WAS PREVIOUSLY UNFAMILIAR WITH - BUT FOUND THAT THE SYSTEM WAS STEERING INTO OTHER CARS AS IT PARKED - ATTEMPTING TO SIDE SWIPE THE CARS IT WAS PARKING NEXT TO. HE SAID HE THOUGH THE SYSTEM WAS MISALIGNED, AND IN HIS WORDS "WOULD NOT BE COMFORTABLE USING IT." THIS SYSTEM IS GOING TO INJURE SOMEONE OR SOMETHING. THE INSTRUCTIONS ARE CONFUSING AND INCONSISTENT. CLEARLY THE SALESMAN, "GENIUSES," AND SERVICE PEOPLE DO NOT UNDERSTAND THE DIFFERENCES BETWEEN THE MODELS. THE MANUAL OMITS ANY REFERENCE TO USING THE BRAKES DURING THE PROCESS WHICH IS COMPLETELY INCONSISTENT WITH OTHER MODELS AND THE BMW VIDEO ON HOW TO OPERATE THE SYSTEM.

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