The passenger side seat air bag exploded and burned my daughter’s back while she was getting into the car. The car was in park and auto started. My son was sitting in the back seat behind her while this happened. She has 1st and 2nd degree burns and thankfully my son is okay. The car has been sitting in my driveway since that day. I have contacted the dealership and gm as well as my personal insurance. Gm is moving very slow and stated they would send someone to look at my vehicle within 7-10 days from yesterday. The investigation could take 30-60 days before we have an answer. We are currently on day 11 since this happened. Insurance doesn’t want to touch it until gm or the dealership looks at it and determines if it is a malfunction. The safety of my kids and family is definitely a priority and the fact that this happened is scary. The loudness of the explosion was like a gunshot inside the vehicle and the fire that came out of it is insane. Literally looked like a firework. With the airbag deployed i am sure the seatbelts are now compromised but either way i will not risk my life or anyone else’s and step foot in it. The car was looked at by local law enforcement and pictures were taken. The car is available for inspection but the dealership hasn’t called me back and gm is following their protocol and has no hurry. The airbag light had come on the week prior to this happening and had gone back off. I also had the tire pressure lights go on and back off twice in the past couple of months.
| VIN Pattern | 5GAERBKW*KJ****** |
| Drive Type | FWD/Front-Wheel Drive |
| Gross Vehicle Weight Rating | Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg) |
| Manufacturer | GENERAL MOTORS LLC |
| Make | BUICK |
| Model | Enclave |
| Model Year | 2019 |
| Series | FWD Essence |
| Body Class | Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV) |
| Vehicle Type | MULTIPURPOSE PASSENGER VEHICLE (MPV) |
| Engine Model | LFY - Spark ignited Direct Injection, ATSS, GEN1 |
| Engine Configuration | V-Shaped |
| Engine Manufacturer | GM |
| Engine Displacement (L) | 3.6 |
| Engine Displacement (CC) | 3600 |
| Engine Displacement (CI) | 219.685 |
| Primary Fuel Type | Gasoline |
| Brake System Type | Hydraulic |
| Electronic Stability Control | Standard |
| Traction Control | Standard |
| Blind Spot Monitoring System | Standard |
| Rear Visibility System | Optional |
| Daytime Running Light | Standard |
| Tire Pressure Monitoring System (TPMS) | Direct |
| Keyless Ignition | Standard |
| Auto Reverse System | Standard |
| Front Air Bags | 1st Row (Driver and Passenger) |
| Side Air Bag | 1st Row (Driver and Passenger) |
| Curtain Air Bags | All Rows |
| Seat Belts | Manual |
| Other Restraint System Info | Front Inboard Seat Side Airbags in Front Row. |
| Plant Company Name | GMNA |
| Plant City | LANSING - DELTA TOWNSHIP |
| Plant State | MICHIGAN |
| Plant Country | UNITED STATES (USA) |