Consumers have filed a total of 23 complaints related to Buick VISIBILITY/WIPER.
TL* THE CONTACT OWNS A 2016 Buick Encore. WHILE THE VEHICLE WAS PARKED, THE REAR HATCH WINDSHIELD SHATTERED. THE CONTACT STATED THAT THE REAR WINDSHIELD TRIM MOLDING SEPARATED PRIOR TO THE REAR WINDSHIELD FRACTURING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
During first snow of the season here in pa, had a wet/heavy snow. Snow was removed from windshield, but not the gully below wipers. No biggie, this is how we've done it on every car since i was a kid, cleaning out the gully when wipers cannot go down all the way. As i was driving and snow was coming down, some from above the windshield came down and added to what was in the gully. The wipers stopped working! Imagine my surprise, the wipers came to a stop and were not moving. I could not see if blizzard like conditions, pulled over when i could, and started scraping out the gully. Wipers were freaking out doing a spastic short spurt and would not clear. Re-started car, and did the same thing. Had to get every piece of wet packed snow from area of the gully (under wipers) and re-start car for wipers to function normally again. Again, driving, coming to a stop to make a turn, and snow above the windshield that had accumulated in the heavy snow, fell down to the wiper gully and made wipers stop completely. It seems the design of the wiper motor doesn't just stop where it has to stop and then keep working, as with 99. 9 percent of other cars made in the last 50 years, if it cannot return to complete home, it just stops working. No car i've ever owned has done anything like this. To make matters worse, the wipers were still trying even after being turned off and was pinching my hand and fingers between the hood and wiper arms. As they tried to get out of their spastic mode. It was so bad, i took a bath on trading in this car for a car that is known not to have that happen. An awd car that cannot drive in the snow due to a serious wiper malfunction should not be sold in the usa.
Don? T excel unsafe belts need to be inspected.
5 month after i had bought the car i was going 35 mph down a regular street when the car stop then when i want to move again the accelerator but then the car came to a complete stop where the engine had smoke coming out of it. The dealer said that there was a big hole in the engine. After they repair it no more than two weeks later i was going down a road where the car just turned off and it did not even let me move out of the road way. And now 3 weeks ago i was going down a street going 45 mph when the person in front of me stopped all of a sudden and i hit my brake so hard but they had not responded which led me to crash in front of the person in front of me. Luckily neither of us were injured but now for sure i know i do not feel safe driving any of general motors cars whether is be buick or gmc.
On two separate occasions, we had had significant issues that were only fixed after the event occurred, at which time the dealership advised that software updates were available to resolve the problems we had. One involved the display screen/back-up camera which was very dark and difficult to see in the daytime, observed shortly after purchase in 2017 - a pretty significant safety issue. The other incident occurred last week, when the car died after starting it, as i was trying to pull away from the curb - another safety issue. If software updates are available to remedy these sorts of issues, why aren't owners being informed before having to experience them? Shouldn't these sorts of issues be the subject of recalls?