The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An unknown local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Purchased new in march 2023 -repair safety restraint system failed (alert signal) failed late june 2023. Inspected at the dealer/mechanic on july 11 2023, and it was determined the safety restraint system panel was defective. Part ordered late june early july 2023 (estimate). Part was backordered and not available for installation august 31 2023. Service department failed to notify me that the part was in. I had to call them. Appointment was set for replacement part to be installed on september 6 2023. In the meantime a new alert appeared (check engine light). I notified the service department of the new issue (check engine ) and the need for them to inspect that. The vehicle was due for an oil change and rotation as well. Service department determined that the engine failure resulting in the (check engine light) was due to a defective fuel pump/injection system. Part ordered and an appointment was set. Replacement part was installed on september 12 2023. Literally three days later, after the fuel pump/injection was replaced, another alert appeared (check engine light). September 15, 2023. This particular vehicle has major issues and i am contacting the dealer for a complete buy back and/or replacement vehicle. My safety and the safety of my passengers was at risk from the first minute the restraint system failure signaled. The part was backordered for a long while. I had no other form of transportation. The dealership did not offer a loaner vehicle or to pay for a rental car, nothing. In fact they did not seem concerned at all. Not concerned enough for the service department to place follow up phone calls to me with status updates over the many weeks i waited for the part to arrive. The car obviously has electrical and fuel injection issues straight from the manufacturing floor (which according to reports buick is aware of). Ref. Edmunds and nthsa reports. There are a host of reasons why my safety was at risk during the few mo of ownership.
The contact owns a 2017 Buick Enclave. The contact stated while driving 30 MPH, the contact heard an abnormal sound and the vehicle started shaking abnormally. The contact stated that the engine and TPMS warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
If you look up the GM Recall and the Vin# of my car, you will know that I am writing to you because I received the notice about my 2014 Buick Enclave has a Safety Recall. My name is Kathleen Oshea and I am very concerned about all of this. I called my car dealer today after I read the letter, and basically which Im sure you already know that there are no parts available to fix this problem. A problem that could mean life or death. In you Important safety recall dated June of 2023 you stipulate this too, "in these vehices, the front-driver airbag inflator may contain supplier manufacturing defect that may result in inflator rupture during deployment. An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants" That would be me, or my family or my grandchildren. So I called my Buick dealer and they were very nice, but they did not know about the paragraph that I stipulated above, because they said it doesnt say that. Well it does and they seemed surprise about this. I am concerned this could kill me or someone I love and you dont have any parts, or you dont know when anything will be done to fix it, or what I should do. But you know that it could kill me or some one in my family. What kinda of answer is that? I am afraid to drive my car, what am I suppose to do about that. How do I get to work, how do I live, how do I get to go see my grandkids or go to the doctor, or anything for that matter. You said it yourself "may result in injury or death to vehicle occupants" So what are we suppose to do, there are all these people that are in the same boat as me. Do you drive your car and get a chance to be killed or do you not and then how are we suppose to go on with our lives. You need to address this matter NOW before some one does die. Then what will you do? It will be the biggest law suit ever. I need to hear from you and soon. I am worried, scared, if you don't understand and not just for me but for all those people w
The contact owns a 2019 buick envision. The contact stated that while driving at various speeds, the vehicle abruptly stopped without driver input. The brake assist warning light was illuminated. The message “brake assist failure - drive with caution” was displayed. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 30,000.
The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I have to constantly jump start my vehicle. Took it to the dealers and they stated there is nothing wrong with the battery.
The contact owns a 2011 buick enclave. The contact stated that while reversing, the rearview camera failed to make a beeping sound alert for nearby pedestrians. Additionally, the contact stated that the infotainment system and the turn signals sound system had failed to operate while activated. There was no warning light illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 180,000. The vin was unavailable.