Cadillac Complaints

2023 Cadillac LYRIQ
  • Date of Incident: Sep-15, 2023
  • Date complaint filed: Sep-21, 2023
  • Failed components: ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, and ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING

The contact owns a 2023 cadillac lyriq. The contact stated while driving 30 mph, the surround vision feature failed to detect nearby objects. The contact stated that the autonomous self driving warning and the forward collision avoidance adaptive cruise control warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related it to nhtsa campaign number: 22v710000 (electrical system), but the vin was not included. The manufacturer was not notified of the failure. The failure mileage was 3,100.

2023 Cadillac LYRIQ
  • Date of Incident: Sep-19, 2023
  • Date complaint filed: Sep-20, 2023
  • Failed components: UNKNOWN OR OTHER

Rear view camera system display (360 surround) was completely inoperative. Rear view camera display did not appear on ip display when vehicle was shifted into reverse, nor did it appear when the "camera" app was selected from the center display. No warning messages present; onstar remote code read indicated no codes. Danger is to others behind the vehicle, particularly children in blind spot. Problem persisted over several trips until i disconnected and reconnected the vehicle's 12 volt battery, and now everything is working correctly. Did not take vehicle to dealer now that everything is working; suspect software issue cleared by "vehicle reboot"

2013 Cadillac ATS
  • Date of Incident: Sep-14, 2023
  • Date complaint filed: Sep-18, 2023
  • Failed components: POWER TRAIN

The contact owns a 2013 cadillac ats. The contact stated that after starting the vehicle and attempting to shift into drive, the vehicle failed to shift out of park. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to nhtsa campaign number: 14v338000 (power train), and the vin was included. The manufacturer was notified of the failure and informed the contact that the vehicle was repaired under the recall by the previous owner of the vehicle. The manufacturer referred the contact to the nhtsa hotline for assistance. The failure mileage was 150,000.

2017 Cadillac ESCALADE ESV
  • Date of Incident: Sep-15, 2023
  • Date complaint filed: Sep-17, 2023
  • Failed components: SERVICE BRAKES

I was exiting an off ramp and the brake pedal suddenly became hard as a rock and no matter how much i pushed on it the vehicle would barely slow down. I was really close to smashing into the back of a semi truck. There was no warning prior to it happening and my service advisor at the gm dealer said gm knew about the issue with the brakes and have not issued a recall in relation to the incident, only a bulletin that it is to be covered if it breaks. However i could have died if i hit the semi considering i was going highway speeds. My vehicle is currently at the gm dealer and i have not heard back from them yet. As of now they have not inspected it and it is available for inspection if need be.

2024 Cadillac LYRIQ
  • Date of Incident: Aug-25, 2023
  • Date complaint filed: Sep-17, 2023
  • Failed components: EXTERIOR LIGHTING

Headlights on vehicle “droop” after driving 20 minutes or more. They start off okay and then become non existent l, pointing directly down toward the pavement in front of the vehicle and you can’t see more than 1 car length in front of you. You must turn the vehicle off and then back on to reset the headlights to drive. This is a huge safety issue for driving at night.

2023 Cadillac LYRIQ
  • Date of Incident: Jun-05, 2023
  • Date complaint filed: Sep-14, 2023
  • Failed components: EXTERIOR LIGHTING

Low beam headlights have very poor throw which degrades while driving. After driving the vehicle for 30 minutes, both left and right headlights point downward and do not throw light down the road. Cutoff is steep, with light only going about one car length. The fault is variable and somewhat random, with sometimes just one headlight drooping. The car must be driven for this to happen - does not occur when sitting flat or idle. The amount of droop varies also (confirmed by placing various pieces of tape on garage wall, and checking headlight position before and after a trip). Although the magnitude of droop is variable, nearly any trip will cause at least some amount of misalignment. When the fault is severe, even the high beams do not function well - just illuminating a very bright spot directly in front of the vehicle - and not down the road. Vehicle has electronic motorized leveling system for the headlights. The headlights go through some sort of automatic adjustment process when the vehicle is turned on. When the fault has occurred, turning the vehicle off and then on temporarily corrects the issue. Of course, this is not possible to do while driving. Driving at night in this vehicle is hazardous with this behavior. Numerous other debut edition and 2023 model year owners are experiencing this issue - not an isolated occurrence.

2016 Cadillac Escalade
  • Date of Incident: Aug-29, 2023
  • Date complaint filed: Sep-12, 2023
  • Failed components: UNKNOWN OR OTHER

The cue system glitches, which can be a safety hazard when it is connected to a phone using gps or assisted talking technology.

2011 Cadillac CTS
  • Date of Incident: Sep-05, 2023
  • Date complaint filed: Sep-12, 2023
  • Failed components: AIR BAGS and POWER TRAIN

The contact owns a 2011 cadillac cts. The contact stated while driving at an undisclosed speed, the engine started to make an abnormal sound and the vehicle was inadvertently vibrating. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact related the failure to nhtsa campaign number: 14v341000 (air bags, power train). The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.

2014 Cadillac SRX
  • Date of Incident: Aug-21, 2023
  • Date complaint filed: Sep-12, 2023
  • Failed components: EXTERIOR LIGHTING

Projection lense for low beam is very dim. Unable to see road work low beam head light

2021 Cadillac ESCALADE ESV
  • Date of Incident: Sep-07, 2023
  • Date complaint filed: Sep-11, 2023
  • Failed components: ENGINE, FUEL/PROPULSION SYSTEM, and POWER TRAIN

I drive it from gilbert az to san diego california the car lost power all of sudden almost killed with my family i left at dealer in california and went back to gilbert arizona no diagnosis yet by dealer but i suspect gas pump failure reported on internet that cadillac recalled some 2021 escalade for gas pump failure but there is no recall on my car it is now at simpson gmc cadillac dealer buena park california

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