Cadillac Complaints

  • 758 Complaints
  • 50 Crashes
  • 15 Fires
  • 42 Injuries
  • 3 Fatalities
  • A total of 758 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 5.5%, or 42 of those complaints have caused some degree of injury. 6.6%, or 50 were crash related, and 2.0%, or 15 complaints describe fire-related incidents.

Recent Complaints

Parts: SUSPENSIONPOWER TRAINENGINE
  • Date of Incident: Feb-23, 2021
  • Date complaint filed: 10:30 Feb-24, 2021

I HAD MY 2015 Escalade ESV IN THE SHOP FOR A SOFTWARE UPGRADE AND WAS INFORMED THAT BOTH MY RADIATOR AND FRONT STRUTS WERE LEAKING. MY TRUCK HAS 40,677 MILES ON IT. THE DEALER QUOTED ME 1,532 FOR THE RADIATOR AND 1,822 FOR THE FRONT STRUTS.

Parts: SERVICE BRAKES
  • Date of Incident: Jan-31, 2021
  • Date complaint filed: 18:59 Feb-23, 2021

Drove my car on the highway and the brakes failed. I applied all of my force to get the car to stop. This is the second time the brakes failed while driving on the highway in less than 14 months. Had it repaired the first time. It had no brake assist and a cracked pcv valve. The vacuum pump and hose to booster was replaced. 14 months later it happened again.

Parts: SUSPENSION
  • Date of Incident: Feb-04, 2020
  • Date complaint filed: 10:27 Feb-23, 2021

Front struts have failed and require replacement. Gm has changed design on replacement struts which indicates there was a problem. This repair cost several thousand dollars and fir a new vehicle it should be covered by warranty. Afffects steering. No control on bumpy service.

Parts: EXTERIOR LIGHTING
  • Date of Incident: Feb-02, 2020
  • Date complaint filed: 00:00 Feb-23, 2021

TL THE CONTACT OWNS A 2015 Cadillac SRX. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HEADLAMPS FAILED TO PROVIDE ADEQUATE ILLUMINATION FOR SAFE DRIVING. THE VEHICLE WAS TAKEN TO FAULKNER CADILLAC (4447 E STREET RD, FEASTERVILLE-TREVOSE, PA 19053) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SEAL IN THE HEADLIGHTS CAUSED THE LOW VISIBILITY FROM THE HEADLIGHTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.

Parts: EXTERIOR LIGHTING
  • Date of Incident: Jan-01, 2021
  • Date complaint filed: 23:53 Feb-19, 2021

My headlights are to dim, unable to see when i? M driving in the streets and highways. I have to switch to high beam due to my safety, but i? M disturbing other cars which i can cause them to have a accident as well. Also i can get pulled over by a cop any minute. I been having this problem since day one when i purchase the car over a year ago but i thought this was normal on this particular car. Plus i never made it a big deal due to i had no choice to continue driving it cause i couldn? T return it. So we just decided to use the car just during day time. But lately we be using the car during night time now is becoming a problem.

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