The contact owns a 2013 cadillac ats. The contact discovered the nhtsa campaign number: 14v338000 (power train). The contact discovered that the recall was repaired, however, the failure recurred. The contact's husband was parked in the vehicle while shifting into drive, the gear shift became stuck in between park and drive. The contact turned the vehicle off, however, the vehicle would not restart. The vehicle was towed to an independent mechanic where it was diagnosed with automatic transmission control shift cable detachment. The vehicle was not repaired. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.
The contact owns a 2013 Cadillac SRX. The contact stated that while driving at approximately 45 MPH, the driver's side headlamp was brighter than the passenger’s side headlamp. The vehicle was taken to the residence and inspected. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
The contact owns a 2016 cadillac ct6. The contact stated that while in reverse, the vehicle accelerated inadvertently. The brake pedal was depressed to stop the vehicle. Additionally, the contact stated while driving between 30-45 mph on several occasions, the gears shifted, and the vehicle jolted forward. Additionally, that contact stated that the vehicle was constantly shaking. The vehicle was taken to a dealer where the failure was first not able to be duplicated. The vehicle was taken to another dealer for the third time where it was diagnosed that an unknown harness needed to be replaced. The vehicle was repaired, but the failure recurred a month later. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 19,000.
I recently notice that i had very little light on the low beam of my headlights. Cannot see the road unless on high beam. Dealership said it is a problem that they have had with the srx and have replaced so many 'headlight assembly's' that they now carry them in stock. Since you can't drive with the high beams on in traffic i feel this is a failure of the model and can only be fixed by replacement... Quote of $1750. 00.
The contact owned a 2016 cadillac ats. The contact stated while driving 40-50 mph and entering the expressway, she engaged the turn signal and verified that the road was cleared. The contact stated that while she was making the turn, an 18-wheeler truck suddenly hit the vehicle, causing the vehicle to crash into another vehicle. The contact stated that the vehicle was hit three times and spun onto the median, where the vehicle continued to spin until it hit the fence. The contact stated that her sister was occupying the front passenger's seat at the time of the accident. The air bags failed to deploy. Both the contact and her sister were transported to the hospital by emergency units. The contact stated that she sustained injuries on the left side of her body. The contact sustained severe pain on the left shoulder, left arm, left wrist, lower back, on and the neck down to under the shoulder blade. The contact's sister sustained injuries on the right side of the body. The contact sister sustained severe pain in the head, the ear, the right hip, the lower back, the abdomen, and the neck. A police report was filed. The vehicle was towed and totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 61,000.
The contact owns a 2016 Cadillac Escalade. The contact stated that while driving at 40-45 MPH, the driver-side air bag deployed without any impact. No warning lights were illuminated. The contact sustained injuries to his arm, neck, and back that required medical attention. The contact drove himself to the hospital. No police report was filed. The vehicle was towed to the dealer where it was diagnosed that a module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 132,000. The VIN was not available.
While driving at night, my headlights will randomly aim down. Can’t see the road ahead. When high beams are activated, they blast the front of the car. Cannot see anything down the road.
Found a crack along the tab of my subframe along the rear control arm pocket. Searching for solutions and repairs, i found several hundred people who broke the tab while driving on ctsvowners, ctsvforum and various facebook groups this seems to impact both the base model and v series cts.
The headlights are ineffective. It is like driving without headlights at night. Had bulbs replaced but did not improve lighting. Moisture on inside of windshield. On cold evenings the inside of the windshield is frozen. March 21, 2024 the tailgate will not open. It appears this is a common complaint with this vehicle caused by drainage from the sunroof leaking onto the module that powers the tailgate.
I was waiting for a light to change to green and the vehicle shut down because of the auto-stop feature, after a couple of seconds the car turned on again and this message came on "stability track off" and this happened like that like 3 times until i turned off the auto-stop. I took it to the dealer the next day and they scanned it for issue and told me there's nothing wrong with the vehicle.