Cadillac Complaints

2024 Cadillac LYRIQ
  • Date of Incident: Mar-26, 2024
  • Date complaint filed: Mar-26, 2024
  • Failed components: EXTERIOR LIGHTING

While driving at night, my headlights will randomly aim down. Can’t see the road ahead. When high beams are activated, they blast the front of the car. Cannot see anything down the road.

2013 Cadillac CTS
  • Date of Incident: Mar-15, 2024
  • Date complaint filed: Mar-23, 2024
  • Failed components: SUSPENSION and STRUCTURE:BODY

Found a crack along the tab of my subframe along the rear control arm pocket. Searching for solutions and repairs, i found several hundred people who broke the tab while driving on ctsvowners, ctsvforum and various facebook groups this seems to impact both the base model and v series cts.

2015 Cadillac SRX
  • Date of Incident: Mar-21, 2024
  • Date complaint filed: Mar-22, 2024
  • Failed components: ELECTRICAL SYSTEM, EXTERIOR LIGHTING, and VISIBILITY/WIPER

The headlights are ineffective. It is like driving without headlights at night. Had bulbs replaced but did not improve lighting. Moisture on inside of windshield. On cold evenings the inside of the windshield is frozen. March 21, 2024 the tailgate will not open. It appears this is a common complaint with this vehicle caused by drainage from the sunroof leaking onto the module that powers the tailgate.

2020 Cadillac XT6
  • Date of Incident: Mar-13, 2024
  • Date complaint filed: Mar-20, 2024
  • Failed components: ELECTRICAL SYSTEM and POWER TRAIN

I was waiting for a light to change to green and the vehicle shut down because of the auto-stop feature, after a couple of seconds the car turned on again and this message came on "stability track off" and this happened like that like 3 times until i turned off the auto-stop. I took it to the dealer the next day and they scanned it for issue and told me there's nothing wrong with the vehicle.

2018 Cadillac XT5
  • Date of Incident: Mar-03, 2024
  • Date complaint filed: Mar-20, 2024
  • Failed components: STEERING and UNKNOWN OR OTHER

A/c stopped working. Steering assist is reduced warning light came on. Was told it was a thermostat/ sensor. Had the sensor replaced for a cost of approximately $230. 00. Short while later, a/c stopped working again. Suddenly the steering wheel malfunctioned while driving on the interstate. Ran off the the road into median and heard a loud "pop" sound as i tried to gain control of the vehicle. Hit an embankment and almost crossed over median into oncoming traffic. All airbags deployed. My passenger and i suffered injuries including broken bones, fractured ribs, severe back and shoulder pain, bleeding forearm, bruises and swelling. We were transported to a nearby er by ambulance. The vehicle was totaled.

2014 Cadillac SRX
  • Date of Incident: Jan-06, 2023
  • Date complaint filed: Mar-19, 2024
  • Failed components: EXTERIOR LIGHTING

WE OWN A 2014 Cadillac SRX THAT WE PURCHASED IN 2019. THE LOW BEAM HEADLIGHTS DO NOT ILLUMINATE THE ROADWAY AT NIGHT. OUR VEHICLE WAS NOT SAFE TO DRIVE AFTER SUNSET. THIS SAME ISSUE HAS BEEN RELAYED TO CADILLAC DEALERS AND TO CADILLAC CORPORATE BY THOUSANDS OF OWNERS BUT THEY HAVE REFUSED TO ADDRESS THE ISSUE SINCE 2016. THIS ISSUE HAS BEEN THE SUBJECT OF SEVERAL CLASS ACTIONS SUITS. THIS ISSUE ON OUR YEAR VEHICLE HAS BEEN REPORTED MORE THAN 300+ TIMES BY OTHER OWNERS OF THIS MODEL. NHSTA NEEDS TO COMPEL GM TO ISSUE A RECALL OF THIS SAFETY DEFECT OR INJURIES OR FATALITIES DUE TO THIS SAFETY DEFECT, WHICH IS WELL KNOWN TO CADILLAC WILL BE THE FAULT OF CADILLAC AND NHTSA.

2016 Cadillac Escalade
  • Date of Incident: Oct-27, 2023
  • Date complaint filed: Mar-19, 2024
  • Failed components: STEERING

Product liability due to faulty product. Chrome frame on steering wheel chips into sharp razor blades causing bleeding injuries.

2016 Cadillac SRX
  • Date of Incident: Aug-01, 2023
  • Date complaint filed: Mar-17, 2024
  • Failed components: ELECTRICAL SYSTEM

Water makes its way inside the car. Drains seems to be clogged and interior carpet and roof gets wet. As a result lift gate will no longer open as water made its way to the back.

2010 Cadillac SRX
  • Date of Incident: Aug-01, 2023
  • Date complaint filed: Mar-16, 2024
  • Failed components: AIR BAGS

Passenger seat airbag light stays on all the time. Part to replace is no longer avaliable according to local cadillac dealer.

2015 Cadillac ATS
  • Date of Incident: Feb-06, 2023
  • Date complaint filed: Mar-15, 2024
  • Failed components: AIR BAGS and AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

See attached document for complaint

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