Chevrolet Cruze Complaints

Chevrolet Cruze Complaints
  • 522 Complaints
  • 44 Crashes
  • 17 Fires
  • 27 Injuries
  • 1 Fatalities
  • Consumers have filed a total of 522 complaints for Cruze models.

Recent Complaints

Parts: SERVICE BRAKES
  • Date of Incident: May-01, 2021
  • Date complaint filed: 18:42 May-08, 2021

Brake pedal sinks slowly to floor and brakes require a stronger shove to activate. This happened several times on first drive after car was stationary. Seems normal after that at this time. Car has a manual transmission which shares a clutch & brake fluid system. Car has already had clutch system repaired due to fluid leak and debris from clutch release component. European recall of similar model includes replacing brake components as well as clutch components.

Parts: ELECTRICAL SYSTEM
  • Date of Incident: Jan-01, 2021
  • Date complaint filed: 15:36 Apr-29, 2021

The car is slowly start to not to crank and the radio will go out to i will hear a hissing sound like something explode the mechnical told me this an issue chevy have been dealing with alot recently however there is no recall for that and it should

Parts: VISIBILITYEXTERIOR LIGHTING
  • Date of Incident: Jun-01, 2020
  • Date complaint filed: 00:00 Apr-27, 2021

TL* THE CONTACT OWNS A 2017 Chevrolet Cruze. THE CONTACT STATED THAT SHE NOTICED A FRACTURE ON ONE OF THE REAR BRAKE LIGHT ON THE SIDE. THE CONTACT STATED THAT RECENTLY A PASSENGER IN THE REAR OF THE VEHICLE POINTED OUT THAT THE REAR BRAKE LIGHT WAS FRACTURED ALLOWING WATER TO LEAK INSIDE THE VEHICLE INTO THE HEAD VISOR. THE CONTACT STATED THAT THEY NOTICED THE SEAL AROUND THE BRAKE LIGHT AND SURROUNDING AREA WAS NOT PROPERLY SEALED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Parts: POWER TRAIN
  • Date of Incident: Mar-10, 2021
  • Date complaint filed: 17:20 Apr-20, 2021

The transmission shift's and popped hard some of the times, from parked into reverse or from drive into reverse mode, only into reverse tho not in any other gear just reverse, but it's not all the time that it happens ethier once or twice a day, every time i drive around town that same day. Could my transmission be going out?

Parts: ENGINE
  • Date of Incident: Apr-03, 2021
  • Date complaint filed: 09:27 Apr-19, 2021

When vehicle is sitting in auto-stop mode, releasing the brake and pressing the gas pedal will randomly cause vehicle to stall. I have taken it to different chevrolet dealerships and no one can figure out the cause of it and they cannot replicate the issue. (the mechanics are not driving the vehicle long enough for it to happen. ) this happens more often during summer months, but has happened over the 2020 winter. I have to put the vehicle in park, turn it off and back on to get the car moving. This is especially dangerous if i am trying to turn in front of oncoming traffic.

Parts: UNKNOWN OR OTHERPOWER TRAINELECTRICAL SYSTEM
  • Date of Incident: Apr-13, 2021
  • Date complaint filed: 14:58 Apr-16, 2021

MY 2016 Chevrolet Cruze IS ONLY 4 YEARS OLD. I HAD TO REPLACE THE THERMOSTAT AND AFTER A INSPECTION. THE (VVT) VARIABLE VALVE TIMING WHEN TRYING TO START MY CAR, IT WOULD CLICK BUT WOULDN'T TURN OVER ALL LIGHTS AND POWER WAS ON BUT CAR WOULD NOT START. ALSO, MY ENGINE LIGHT WAS ON AND AND THE METAL WIRE RING INSIDE OF THE STARTER WAS COMPLETELY BROKEN IN HALF.AND HAD TO BE REPLACED

Parts: ELECTRICAL SYSTEM
  • Date of Incident: Nov-15, 2019
  • Date complaint filed: 20:55 Apr-05, 2021

I am leasing this car used. There is proof from previous owner his trouble with driver window stops working due to motor inside window or unlinking. He has a receipt of replacing this and i have replaced 3 more times they dealer parts and everything and it has stopped working again. The last one almost started on fire inside my door. It happens whenever i use the window whether being parked or driving.

Parts: POWER TRAIN
  • Date of Incident: Apr-04, 2021
  • Date complaint filed: 14:12 Apr-04, 2021

The clutch pedal went to the floor without disengaging clutch. This happened in my driveway before starting the trip, and there was no collision or injury at this time. I read that this is a very common issue with these cars, and that it has caused hazardous situations in traffic for others, and that for a similar european model it is the subject of a safety recall in europe.

Parts: UNKNOWN OR OTHERENGINE
  • Date of Incident: Apr-01, 2021
  • Date complaint filed: 12:56 Apr-04, 2021

Leaking oil right beneath the dipstick but not directly out of the dipstick. Coming from under the plastic eco tech cover

Parts: POWER TRAIN
  • Date of Incident: Apr-02, 2021
  • Date complaint filed: 11:01 Apr-03, 2021

The clutch keeps sticking to the floor and not disengaging. Prevents the car from going into a gear or disengaging a gear. This happened on an off ramp from the highway61 onto hwy 47

Parts: VISIBILITY/WIPER
  • Date of Incident: Mar-24, 2021
  • Date complaint filed: 10:29 Mar-24, 2021

I was driving to work, on i-95, and it was raining hard enough for me to have my wipers moving constantly. Out of nowhere, the driver side wiper just stopped working. It went up, but it never came back down.

Parts: POWER TRAINFUEL/PROPULSION SYSTEMENGINE
  • Date of Incident: Feb-19, 2021
  • Date complaint filed: 10:20 Mar-22, 2021

BOUGHT 2015 Cruze LT USED IN 2017 FROM LHM USED CAR SUPERMARKET. 3 MONTHS LATER I'M RETURNING TO DEALERSHIP AS THERE IS A LARGE QUANTITY OF DEXCOOL ON THE GROUND. STILL UNDER WARRANTY THEY REPLACE THE WATER PUMP. 3 MONTHS LATER AND THE VEHICLE STARTS SHAKING AND SHUDDERING WHILE AT STOP LIGHTS LOOSES POWER AND EVEN STALLS ON THE HIGHWAY. TOOK IT TO MECHANIC OUTSIDE THE LHM PERVIEW AND MECHANIC STATED: LEAKING COOLANT ON TRANSMISSION HOUSING AND POOLING THERE DRAIN PLUG STRIPPED OUT CAUSING MASSIVE OIL LEAK AND PCV BAD NEEDS REPLACED. THE NEW MECHANIC REPLACED THE OIL PAN AND GAVE ESTIMATES FOR THE PARTS AND LABOR FOR THE PCV AND THE COOLANT LEAK. NOW DON'T GET ME WRONG I LOVE MY CRUZE BUT I WAS TOLD ID BE CLOSE TO WHAT I OWE ON THE CAR TO REPAIR IT AS CHEVROLET WILL NOT DO A RECALL ON THE MASSIVE ISSUE PARTS, THERE IS ONLY 59,213 MILES ON THE VEHICLE. SOMEONE FROM CHEVROLET NEEDS TO LOOK INTO THIS AND EITHER FIX THE ISSUE OR MAKE SOME SORT OF RECOMPENSE FOR THOSE WHO ARE HAVING THE SAME ISSUE AS I AM.

Parts: VEHICLE SPEED CONTROLSTEERINGSERVICE BRAKES
  • Date of Incident: Mar-09, 2021
  • Date complaint filed: 16:29 Mar-10, 2021

Vehicles comes with a engine stop on/off that can? T be turned off. What this does is that it? Turns off? The engine when idling to save gas. What happens is that this engages even before brake pressure hits 100%. So when in an uphill or downhill and coming to a stop the car tends to shut down when it reaches low speeds. However, when this happens the car starts rolling and you can? T steer correctly because power steering is turned off. This creates a safety hazard because it engages before pressure is 100% causing the car to shut down early and you start rolling unexpectedly without any power steering. Vehicle was approaching a red light in a slight uphill. Car rolled from :34-:50 seconds backward. I re gained control of ny car once i let go completely off my brake(this causes the auto stop on/off to disengage)

Parts: POWER TRAINENGINE
  • Date of Incident: Mar-06, 2021
  • Date complaint filed: 13:43 Mar-07, 2021

The oil pan keeps leaking. Antifreeze won? T hold

Parts: UNKNOWN OR OTHER
  • Date of Incident: Mar-04, 2021
  • Date complaint filed: 17:20 Mar-06, 2021

I have a 2016 chevy cruse with 70,000 miles and as of 3-4-2021 i have a crack engine block. My car as been serviced according to booklet. I have called danvers chevrolet where car was purchased and they are unwilling to help. This is a serious issue and i am disappointed that herb chambers sells customers cars that break down after warranty. Customer service and model of car was decisive in my purchase of this vehicle. My expectations of herb chambers customer service is a letdown. I could have been seriously injured while driving when the car died in the bourne rotary

Parts: POWER TRAIN
  • Date of Incident: Jan-28, 2021
  • Date complaint filed: 20:38 Feb-17, 2021

TO WHOM EVER IT CONCERNS TO, I HAVE AN ISSUE WITH MY OIL PAN DRAIN PLUG BEING STRIPPED O MY 2015 Chevrolet Cruze. EVERY SINCE I BOUGHT MY CHEVROLET CRUZE TO GET OIL CHANGES THE PROBLEMS ALWAYS ARISES.I?VE LOOKED AT DIFFERENT FORUMS AND LOOK AT YOUTUBE VIDEOS TO SEE IF OTHERS ALSO HAVE SIMILAR PROBLEMS WITH THE OIL PAN DRAIN PLUG BEING STRIPPED. THERE OTHERS THAT HAVE THE SAME PROBLEM WITH THAT PARTICULAR CAR.I LOVE THE CHEVROLET BRAND. I HAVE TWO CHEVY CARS THAT I LOVE WHICH ARE MY IMPALA AND MY CRUZE. I HAD MY IMPALA FOR ALMOST EIGHT YEARS NEVER HAD AN ISSUE WITH THE DRAIN PLUG BEING STRIPPED. I WAS IN MY YARD DAY COMING BACK FROM AN OIL CHANGE AND SAW A PUDDLE OF OIL IN MY FRONT YARD. I TOOK THE CAR BACK TO THE DEALERSHIP TO HAVE IT EXAMINED AND THEY SAID FIX THE PROBLEM. LEFT THE DEALERSHIP AGAIN DROVE OFF NOTICE THAT IT WAS STILL LEAKING. THIS TIME I TOOK IT BACK AGAIN THEY HAD TO GIVE ME AN EXPANDED DRAIN PLUG TO FIX THE ISSUE. THE PROBLEM HAVE BEEN RESOLVED FOR THE MOMENT. IF I WAS AWARE OF THE OIL LEAKING OUT IT COULD HAVE BLOWN MY ENGINE WHICH WOULD?VE CAUSE ME TO LOSE MY CAR. I FEEL THE OIL PAN THAT ARE ON THE CRUZES SHOULD BE DESIGN A CERTAIN WAY SO THE ISSUES WOULDN?T HAVE TO ARISE.

Parts: VEHICLE SPEED CONTROLSTEERINGENGINE
  • Date of Incident: Feb-11, 2021
  • Date complaint filed: 14:05 Feb-13, 2021

Second report i? M making about this cars engine problems the stability track and reduced engine power caused my car to stop on the expressway and i almost hit someone! Please investigate into this issue their are several people under this post from different parts of the world saying the same thing

Parts: VEHICLE SPEED CONTROLENGINEELECTRICAL SYSTEM
  • Date of Incident: Feb-13, 2021
  • Date complaint filed: 14:00 Feb-13, 2021

Check engine light came on i paid out of pocket for 3 different diagnostics for them to say they fixed it and still have this problem. Car goes in stability track and reduced engine power wont drive over 5mph this is the same problem i see numerous other people with this car are complaining about why are you guys not investigating or recalling this engine because it? S clearly a manufacturer issue

Parts: ELECTRICAL SYSTEM
  • Date of Incident: Jan-27, 2021
  • Date complaint filed: 13:00 Feb-11, 2021

2017 Chevrolet Cruze WITH 28,751 MILES IS CONTINUALLY LOSING ALL GAUGE FUNCTIONS, AIR CONDITIONING, RADIO, TURN SIGNALS AND EMERGENCY FLASHERS ARE AFFECTED. PROBLEM ORIGINALLY SURFACED IN LATE 2017 WITH ABOUT 12,000 MILES WHILE THE VEHICLE WAS ON THE HIGHWAY. THE NEXT DAY VEHICLE WAS TAKEN TO AUTO NATION CHEVROLET AND DEALER ADVISED TO RETURN THE CAR WHEN THE PROBLEM REOCCURRED, ABOUT A WEEK LATER THE VEHICLE WAS TAKEN TO THE DEALERSHIP WITH THE PROBLEM. THE VEHICLE WAS RETURNED BUT I WAS NOT ADVISED OF WHAT CAUSED THE MALFUNCTION AND PROBLEM DID NOT REOCCUR UNTIL 1/27/21 THE VEHICLE WAS LEFT UNUSED OVERNIGHT AND NEXT MORNING VEHICLE DID NOT HAVE THE MALFUNCTION. THE PROBLEM REAPPEARED ON 2/10/21 AND WHILE FILMING THE OCCURRENCE THE MALFUNCTION CLEARED AND VEHICLE WAS ONCE AGAIN OPERATIONAL. THE VEHICLE WAS STATIONARY IN THE LAST 2 INCIDENTS BUT THE PROBLEM ORIGINALLY OCCURRED VARIOUS TIMES WHILE THE VEHICLE WAS IN MOTION. TO THIS DATE I DO NOT KNOW WHAT CAUSES THE VEHICLE TO LOSE ALL GAUGE AND OTHER VEHICLE FUNCTIONS. I HAVE VIDEOS OF THE OCCURRENCES AND I AM SUBMITTING SCREEN SHOTS FROM THE VIDEOS ALL OF WHICH ARE WITH THE IGNITION ON AND ENGINE RUNNING. THE 4TH SCREENSHOT SUBMITTED SHOWS WHEN THE DISPLAY IS RETURNING TO NORMAL WHILE THE PROBLEM EXISTED ON 2/10/2021.

Parts: FUEL/PROPULSION SYSTEM
  • Date of Incident: Feb-10, 2021
  • Date complaint filed: 16:37 Feb-10, 2021

When im driving and stop at a light it sounds like my car is gonna die it sputters and almost dies and now its dying when i stop at a light but cranks right back up after it dies there was a erg valve recall we got fixed but it seems to be the same issue as before

Comparison List:
Comparison list is empty, please add cars.