2019 Chrysler PACIFICA - ELECTRICAL SYSTEM Failure Complaint (#af8dae)

2019 Chrysler PACIFICA

  • Date of Incident: Jan-18, 2023
  • Date complaint filed: Feb-01, 2023
  • Failed components: ELECTRICAL SYSTEM

After spending the better part of the week dealing with endlessly rebooting uconnect infotainment systems, fiat chrysler customers across the northeast are finally seeing their cars mostly return to normal. A majority of the customers who spoke to the verge earlier this week about their malfunctioning vehicles have reported back that the maddening reboot loop has stopped. According to numerous exchanges with the uconnect customer support account on twitter, other customers are seeing the same thing. For some it’s come too late, as the constant rebooting has drained their vehicles’ batteries completely. The problem began over the weekend after an over-the-air update apparently went out to certain 2017 and 2018 model year cars. After that, something went wrong with siriusxm’s travel link feature. Travel link surfaces local news, weather, and other alerts in real time, and for some reason — it’s still not clear exactly what, since fca is being vague about the specifics, and siriusxm has not responded to multiple requests for comment — it started causing vehicles with 8. 4-inch screen uconnect 4c nav systems to start rebooting every 45 to 60 seconds. Based on reports from customers who spoke to the verge, as well ones posted to twitter, it appears that either fca or siriusxm started sending out a “signal” that disables siriusxm travel link sometime wednesday afternoon. Those who have received the signal have reported that their vehicles are finally free of the reboot cycle. Those who haven’t are being advised by the uconnect support account to turn their vehicle off, turn it back on again in an “open space where it will receive a solid satellite signal,” and leave it running for at least 15 to 20 minutes. There are lawsuits and fca has not fixed this problem. Gps and all other systems will not work properly. There needs to be a recall on these cars 2017-2019!

Vehicle VIN Info

VIN Pattern2C4RC1GG*KR******
Drive TypeFWD/Front-Wheel Drive
Gross Vehicle Weight RatingClass 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)
ManufacturerFCA CANADA INC.
MakeCHRYSLER
ModelPacifica
Model Year2019
SeriesLimited
Body ClassMinivan
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Engine ConfigurationV-Shaped
Engine ManufacturerFCA
Engine HP287
Engine KW214.016
Engine Displacement (L)3.6
Engine Displacement (CC)3600
Engine Displacement (CI)219.685
Primary Fuel TypeGasoline
Brake System TypeHydraulic
Electronic Stability ControlStandard
Traction ControlStandard
Blind Spot Monitoring SystemStandard
Rear Visibility SystemStandard
Daytime Running LightStandard
Tire Pressure Monitoring System (TPMS)Direct
Keyless IgnitionStandard
Auto Reverse SystemStandard
Front Air Bags1st Row (Driver and Passenger)
Side Air BagAll Rows
Seat BeltsManual
Plant Company NameWINDSOR ASSEMBLY
Plant CityWINDSOR
Plant StateONTARIO
Plant CountryCANADA
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