Consumers have filed a total of 1,226 complaints related to Chrysler POWER TRAIN.
The vehicle is an electric and gas hybrid vehicle. While driving the vehicle at highway speeds, the vehicle goes completely dead. There is no power to accelerate, no power steering, reduced braking. This happened in june of 2020 and the vehicle had to be towed to the dealership. The dealership had the vehicle for approx. 3 weeks to repair and a new electrical inverter was installed. A similar event happened on 04-13-2021, however this time once the vehicle went dead and the vehicle coasted to a stop, after trying to turn the vehicle back on it was again under power. The vehicle was able to be cautiously driven to the dealership and at the time of writing this it is being services for this issue. In both the june 2020 and current situation, there was an error code stating "service charging system". In both circumstances, this has occurred at highway speeds with significant urban traffic. My wife was driving the vehicle this last time with our child in the vehicle. When this happened she was on a one lane express lane where people travel at the highest highway speeds. She was so concerned about getting struck by another vehicle she considered having both of them depart the vehicle and cross multiple lanes of traffic to get to safety. It is extremely dangerous for the people in the vehicle and for cars around the stalled vehicle. Thankfully they did not get struck.
TL* THE CONTACT OWNS A 2015 Chrysler 200. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE JERKED, VIBRATED AND STALLED. THE VEHICLE WAS TAKEN TO FITZGERALD CHRYSLER JEEP LOCATED AT 22231 THREE NOTCH RD, LEXINGTON PARK, MD 20653, WHERE THE TRANSMISSION CONTROL MODULE WAS REPROGRAMMED. THE VEHICLE LATER FAILED TO IMMEDIATELY START WITH THE MESSAGE WAIT TO WARM WAS DISPLAYED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED DUE TO FAULTY ENGINE CYLINDERS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
Over the course of having the vehicle for the past 3 years. We have had a number of odd occurrences where when driving the van it has a hard time shifting while climbing a hill, when pulling away quickly from a stopped position or when coming to a stop. The issue is always when the transmission is shifting. We have had it looked at but they could not replicate the issue, until. When driving to the grocery store the van would not go into gear while trying to leave the parking lot onto a major city highway. The van jerked and shook and then revved very loudly getting to almost 8000 rpms. The car then lurched forward almost causing us to collide into traffic. After this instance we decided a to call the issue in. Upon our initial call, the warranty was expired and they would not be able to do any repairs under the warranty. When searching for recalls while none showed for our particular vin, many others have had this same issue. Given the nature of the issue we can confirm that cause of the issue is losing hydraulic pressure. This faulty component nearly cost the lives of my 5 family members as well as other that could have been injured.
Engine and transmission mount(s) were separating from vehicle.
TL* THE CONTACT OWNS A 2016 Chrysler Town and Country. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY AND THE VEHICLE STARTED TO DECELERATE. THE CONTACT STATED THAT THE VEHICLE KEPT SHIFTING IN NEUTRAL AND BACK INTO DRIVE WHILE DRIVING TO HIS RESIDENCE. THE SERVICE VEHICLE SOON WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,618.