The contact owns a 2019 chrysler 300s. the contact received notification of nhtsa campaign number: 24v198000(air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Vin tool confirm parts not available.
Warning message stating "stop safely, vehicle will shut off soon", which is followed by loss of power and vehicle will only go about 30 mph. There is an open investigation according to the nhts website, nhtsa action number: rq24004. Loss of motive power due to an internal wiring connector short. Dealer says that the fix is to replace the power inverter module (pim), for which we are waiting for the part.
The passenger side headrest popped open without any impact. It has been inspected by a mechanic who stated that this was not normal for this to happen. The headrest contains an airbag.
Driving on highway and got a message saying "stop safely - vehicle will shut off soon". Pulled over to the shoulder before the engine stopped once. Researched the issue and tried to drive to a dealership. Stayed in right lane and the issue happened a second time with the same message displaying and this time, i actually did lose propulsion, but was able to safely park on the shoulder again.
Car said engine was hot which it wasn't car won't move out of neutral.
Right rear door lock not functioning. Door does not lock electrically or manually.
2011 town and country started stalling while driving up to 40mph! The problem is intermitten and unable to be diagnosed by mechanic. This happens in the middle of traffic and power steering is lost. This is a known problem and was recalled in the several years before mine. This is a safety issue to everyone on the road and is a matter of time before there is an accident.
Car has had on going transmission issues with slipping and power loss that dealer was not able to diagnose. The car check engine light came on, and at the dealer the code was for cylinder failure and on inspection at the dealer the left 4th cylinder has failed and the car will need a new engine with only 80,000 miles and proper maintenance. This is available for inspection. Our safety was at risk that the car has had difficulty shifting and has lost power in traffic.
The contact owns a 2022 chrysler pacifica hybrid. The contact stated while driving 10 mph, the drivers’ side rear door opened unexpectedly. The contact’s daughter had to grasp and hold the door until the contact was able to pull over the vehicle to the side of the road. Additionally, the contact stated that the vehicle started to drift and noticed a failure with the transmission. No warning lights were illuminated. The contact stated that the transmission was previously repaired by the dealer, but the failure persisted. The dealer was contacted but a diagnostic test was not performed. The manufacturer was notified of the failure from the dealer and a case was opened. The failure mileage was approximately 23,756.
The active headrest restraint (ahr) failed. It deployed without cause and was inspected by the dealer. The issue was a small piece of plastic used in the manufacturing process. My wife was driving the car and out of nowhere a loud noise and she was struck in the back of the head. Luckily, she was driving at a slower speed and no other cars were around, she nearly went completely into the other lane. Had other cars been on the road, there would have been an accident. We took the car to the dealership when it happened with the passenger headrest a couple of years ago and the guy told us he ordered the parts to fix it, but it would take six months. We went back and he no longer works there an never ordered any parts. Since only my wife drives this car, we just let it go about the passenger headrest and moved on. I believe this is in regards to recalls s61 & t56. Both headrests are deployed and cannot be reset. To make matters worse, now the airbag warning light is illuminated at all times. An issue with airbags can be very serious and very dangerous if not addressed. After speaking on the phone with fca customer care, i was told this was fixed in 2014 (2-3 years before the recall was issued) & that it was out of warranty. I do not believe it was fixed, maybe someone inspected the car, but it was not repaired. The dealer wants to charge me $1,000 to replace the headrests and that is something i cannot do. The recall site states "safety recalls include any problem encountered with an fca us llc product related to the safe operation of the vehicle or the safety of the occupants. Fca us llc will correct the problem, at no charge, even if the vehicle is out of warranty and you are not the original owner. " this clearly does not matter to chrysler. I have no other choice but to drive the vehicle with the airbag warnings on. I am hoping you can help. This is my last resort. It has not been inspected by the manufacturer and there were no warning lights prior to this.