Chrysler Complaints

2013 Chrysler 200
  • Date of Incident: Feb-09, 2024
  • Date complaint filed: Apr-18, 2024
  • Failed components: AIR BAGS, UNKNOWN OR OTHER, and ELECTRICAL SYSTEM

The active headrest restraint (ahr) failed. It deployed without cause and was inspected by the dealer. The issue was a small piece of plastic used in the manufacturing process. My wife was driving the car and out of nowhere a loud noise and she was struck in the back of the head. Luckily, she was driving at a slower speed and no other cars were around, she nearly went completely into the other lane. Had other cars been on the road, there would have been an accident. We took the car to the dealership when it happened with the passenger headrest a couple of years ago and the guy told us he ordered the parts to fix it, but it would take six months. We went back and he no longer works there an never ordered any parts. Since only my wife drives this car, we just let it go about the passenger headrest and moved on. I believe this is in regards to recalls s61 & t56. Both headrests are deployed and cannot be reset. To make matters worse, now the airbag warning light is illuminated at all times. An issue with airbags can be very serious and very dangerous if not addressed. After speaking on the phone with fca customer care, i was told this was fixed in 2014 (2-3 years before the recall was issued) & that it was out of warranty. I do not believe it was fixed, maybe someone inspected the car, but it was not repaired. The dealer wants to charge me $1,000 to replace the headrests and that is something i cannot do. The recall site states "safety recalls include any problem encountered with an fca us llc product related to the safe operation of the vehicle or the safety of the occupants. Fca us llc will correct the problem, at no charge, even if the vehicle is out of warranty and you are not the original owner. " this clearly does not matter to chrysler. I have no other choice but to drive the vehicle with the airbag warnings on. I am hoping you can help. This is my last resort. It has not been inspected by the manufacturer and there were no warning lights prior to this.

2018 Chrysler PACIFICA
  • Date of Incident: Apr-16, 2024
  • Date complaint filed: Apr-18, 2024
  • Failed components: ELECTRICAL SYSTEM, ENGINE, and FUEL/PROPULSION SYSTEM

While driving a message came across the dash to "service charging system" and then a second message appeared that said "speeds limited" and the vehicle slowed to 44mph entirely out of my control.

2019 Chrysler PACIFICA
  • Date of Incident: Apr-18, 2021
  • Date complaint filed: Apr-17, 2024
  • Failed components: POWER TRAIN

The van started with very jerky shifting around 70,000 miles. The car would, at times, lurch hard forward when shifting. Eventually, a chrysler dealer looked at the transmission and determined it needed replaced. The replacement transmission started with the same problems after about 20,000 miles. Van currently has only 115,000 miles.

2018 Chrysler PACIFICA
  • Date of Incident: Apr-08, 2024
  • Date complaint filed: Apr-17, 2024
  • Failed components: SUSPENSION

There is a loud creaking noise coming from the front end, most likely suspension. It seems worse when the car is turning and even more so when backing up and turning steering wheel. I am aware of the v15 recall for the pacific and from what i have read the symptoms are nearly identical. Along with this there are at times more of a clicking sound.

2018 Chrysler PACIFICA
  • Date of Incident: Apr-08, 2024
  • Date complaint filed: Apr-17, 2024
  • Failed components: STEERING

The steering wheel seems to "lock" or become stiff when traveling over 50 miles an hour. It does not happen all the time, but causes over correction which is scary at higher speeds

2019 Chrysler PACIFICA
  • Date of Incident: Mar-27, 2024
  • Date complaint filed: Apr-16, 2024
  • Failed components: ENGINE

Engine failure; engine light p0306 error, cylinder 6 head gasket blown. Mileage 62k, year 2019. Yes, vehicle is available for inspection upon request. The vehicle was a danger to my family and others, as it unexpectedly overheated on the freeway, and there were no known engine problems to that point. I drive a minivan for my family (2 parents and 3 children), and i am also a carpool parent for two other children, and regularly drive children to and from school, twice a day. An engine failure with no warning is a massive danger and a huge compromise to safety to the families involved and those on the road around us as it occurred unexpectedly on a freeway, at freeway speeds. Upon inspection by a mechanic, it was discovered that the vehicle had no coolant, the coolant had been leaking into the engine, causing mis-firing of cylinder 6, and the car overheated due to low coolant levels; the cylinder head gasket and exhaust manifold gasket was replaced. Additional engine components in poor condition and also replaced: all spark plugs, coolant housing, timing chain tensioner a and b, front crank shaft seal, timing cover gasket, oil filter housing, and rear engine mount. Additionally the cylinder head needed to be resurfaced. The vehicle/component has not been inspected by the manufacturer, police, or insurance reps. The vehicle and faulty components have been inspected by a mechanic. Leading up to the engine failure, there were no warnings of low coolant, as there is no coolant sensor; the engine light only turned on the day of engine failure; and a few days before engine failure, the only symptom observed was slightly stronger idling than normal, almost imperceptible.

2020 Chrysler PACIFICA
  • Date of Incident: Apr-16, 2024
  • Date complaint filed: Apr-16, 2024
  • Failed components: ELECTRICAL SYSTEM

While driving the vehicle, we received a message on the dash stating, "stop safely, vehicle will shut off soon". Then a few minutes later, it lost all power and turned off. We were not traveling at high speeds at this time but if we were and needed to exit the highway this could have caused an accident. There was no prior warning that this would happen and i drove it yesterday evening. We have not taken it to be serviced because it just happened an hour ago and now we are afraid to drive it to the dealership because we have to get on the interstate to do so.

2011 Chrysler 300
  • Date of Incident: Apr-16, 2024
  • Date complaint filed: Apr-16, 2024
  • Failed components: ELECTRICAL SYSTEM, SERVICE BRAKES, and FUEL/PROPULSION SYSTEM

While driving my child to school a short while ago today, my car accelerated on its own and would not brake. I was attempting to stop for an upcoming red light. The car accelerated without me pressing the gas and the brakes went completely out. I was able to avoid a collision. This lasted for under 1 minute, then suddenly the car decelerated and i was then able to brake.

2023 Chrysler PACIFICA
  • Date of Incident: Apr-08, 2024
  • Date complaint filed: Apr-15, 2024
  • Failed components: VEHICLE SPEED CONTROL

I engaged the speed control (not adaptive speed control, also equipped on this car), and set my desired speed. I pressed and held the set+ button to increase speed, as demonstrated at 1:27 on this video [xxx] from mopar for an older model of this vehicle. When i released the button, the car continued to accelerate. Pressing cancel or disabling speed control stopped the acceleration. This behavior is repeatable. I tested it several times on that drive cycle, and again on subsequent drive cycles. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)

2023 Chrysler PACIFICA
  • Date of Incident: Mar-28, 2024
  • Date complaint filed: Apr-15, 2024
  • Failed components: ENGINE

I have had this van for just under a year. While driving on the freeway last year, it gave me a warning to pull over and that the van would shut down soon. When i took it to the dealership, the check engine light had turned off and i was told there was nothing they can do. On a recent 1000 mile family trip, we had the same thing happen 5 times. The van has currently been at the dealer for over two weeks and they are not able to tell us what is wrong with the van. This is a huge risk for safety as i was driving on the freeway at 70 mph with my family in the car and had no idea if i would be able to get out of traffic before the van shut down.

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