Chrysler ENGINE AND ENGINE COOLING Complaints

Chrysler ENGINE AND ENGINE COOLING Complaints
    • 5 Complaints
    • 0 Crashes
    • 0 Fires
    • 0 Injuries
    • 0 Fatalities
    • Consumers have filed a total of 5 complaints related to Chrysler ENGINE AND ENGINE COOLING.

    Recent Complaints

    Parts: POWER TRAINENGINE AND ENGINE COOLING
    • Date of Incident: Apr-17, 2018
    • Date complaint filed: 00:00 May-09, 2018

    TL* THE CONTACT OWNS A 2018 (NA) Chrysler Pacifica Hybrid. WHILE DRIVING 60 MPH, THE VEHICLE STALLED. ONCE IT WAS RESTARTED, THE TEMPERATURE AND TRACTION CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER (RY DELL CHRYSLER DODGE JEEP RAM, 700 SAN FERNANDO ROAD, SAN FERNANDO, CA 91340) WHERE IT WAS DIAGNOSED THAT THERE WAS A SHORT IN THE TEMPERATURE SENSOR AND A NEW TRANSMISSION WAS NEEDED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WOULD NOT HONOR THE WARRANTY ON THE VEHICLE. THE FAILURE MILEAGE WAS 278.

    Parts: ENGINE AND ENGINE COOLINGELECTRICAL SYSTEM
    • Date of Incident: Mar-27, 2018
    • Date complaint filed: 00:00 May-01, 2018

    TL* THE CONTACT OWNS A 2017 Chrysler Pacifica. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE BEING OPERATED AT A LOW SPEED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE RAM (1020 BELMONT ST, BROCKTON, MA), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V049000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.

    Parts: ENGINE AND ENGINE COOLINGENGINEELECTRICAL SYSTEM
    • Date of Incident: Jan-11, 2018
    • Date complaint filed: 00:00 Feb-01, 2018

    TL* THE CONTACT OWNS A 2017 Chrysler Pacifica. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V049000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (ALFA ROMEO OF HUNTSVILLE, 6523 UNIVERSITY DR NW STE A, HUNTSVILLE, AL 35806) AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE STATE'S ATTORNEY GENERAL'S OFFICE. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

    Parts: LATCHES/LOCKS/LINKAGESENGINE AND ENGINE COOLING
    • Date of Incident: Mar-30, 2016
    • Date complaint filed: 00:00 Jan-11, 2017

    Cpsc: the check engine light was blinking and the van kept stalling. Then there was the problem with the sliding door flew open while driving. *bf the dealer found the right side sliding door handle button was sticking. They replaced the handle and re-installed a top hinge. The consumer had to return to the dealer for a second time, because the right sliding door was making a noise and it still was not latching properly. Again, the dealer adjusted the top door roller, cleared and lubed the tracks. The next day, there was still a noise in the door and it was still not functioning properly. The dealer replaced the top, sliding roller again. Four days later, the door didn't work at all and had no motor function and did not work. *jb

    Parts: ENGINE AND ENGINE COOLING
    • Date of Incident: Apr-08, 2015
    • Date complaint filed: 00:00 Apr-14, 2015

    TOOK MY VEHICLE IN FOR SERVICE TO BRENENGEN CHRYSLER FORD DEALERSHIP LOCATED IN TOMAH, WI. THE SERVICE THAT WAS SUPPOSED TO BE PERFORMED WAS A SAFETY RECALL, OIL CHANGE, AND TIRE ROTATION. SAFETY RECALL FOR MY VEHICLE IS THE TRANSAXLE'S INTERNAL PARK ROD FOR 2015 Chrysler 200'S, RECALL NOTICE R08/ NHTSA 15V-090 THAT I FOUND ON MOPAROWNERCONNECT.COM. I LEFT MY VEHICLE AT THE DEALERSHIP AT 8:00AM. I RECEIVED A PHONE CALL AT 8:50AM, SAYING MY VEHICLE IS READY FOR PICK UP. I STATED THAT I WOULD BE ABLE TO PICK UP MY VEHICLE UP AT 4:30PM. WHEN I PICKED MY VEHICLE UP I FIND OUT THAT THE SAFETY RECALL FOR MY VEHICLE WAS NOT DONE AND THE OIL LIFE MONITOR WAS NOT RESET. I CHECKED MY OIL TO SEE IF IT WAS CHANGED, IT DID NOT HAVE THE CLEAR BROWNISH COLOR THAT I WOULD EXPECT AFTER AN OIL CHANGE. THE OIL WAS NOT DARK BUT AGAIN NOT CLEAR, ESPECIALLY FOR A VEHICLE THAT HAS LESS THAN 6000 MILES. I WAS TOLD TO LEAVE MY VEHICLE FOR 30 MINUTES AND THEY WOULD DO THE RECALL. I CAME BACK AFTER AN HOUR AND WAS TOLD THEY COULD NOT PERFORM THE SAFETY RECALL BECAUSE IT WAS A 2 HOUR JOB. I MADE ANOTHER APPOINTMENT FOR THE FOLLOWING WEEK FOR THE SAFETY RECALL. I DROPPED MY VEHICLE OFF THE NIGHT BEFORE MY APPOINTMENT WITH SERVICE DEPARTMENT AT 5:00PM. I RECEIVED A VOICE MESSAGE THE NEXT DAY AT 2:30PM SAYING MY CAR IS READY FOR PICK UP. I ARRIVE AT 4:45PM TO PICK UP MY VEHICLE; AGAIN THE SAFETY RECALL WAS NOT PERFORMED. THE REASON THIS TIME IS THAT "CHRYSLER SENT THE WRONG PARTS FOR THE SAFETY RECALL." IRONICALLY ENOUGH, WHEN I GET HOME, I FIND A SAFETY RECALL NOTICE IN THE MAIL. THE NOTICE SAYS THAT THE SAFETY RECALL WILL TAKE 8 HOURS AND TO MAKE THE APPOINTMENT AFTER MAY 1. I UNDERSTAND THAT THINGS HAPPEN, I BEEN THERE, ON THE DEALERSHIP SIDE AND IN EVERY DAY LIFE. WHAT I DO NOT UNDERSTAND IS WHY THE SERVICE DEPARTMENT COULD NOT AT LEAST DO SOME RESEARCH ON THE SAFETY RECALL. *TR

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