Chrysler Complaints

2018 Chrysler PACIFICA HYBRID
  • Date of Incident: Feb-02, 2022
  • Date complaint filed: Feb-02, 2023
  • Failed components: EXTERIOR LIGHTING and HYBRID PROPULSION SYSTEM

The contact owns a 2018 chrysler pacifica hybrid. The contact stated that the hybrid charging system was repaired under nhtsa campaign number: 22v077000 (hybrid propulsion system). The contact stated that shortly after the repair, the battery failed to hold the expected charge. The contact took the vehicle to the dealer however, the vehicle was not diagnosed nor repaired. The contact stated that after the failure reoccurred, the headlamps and the led lamps malfunctioned. The contact stated that the headlamps and led lamps needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 20,000.

2017 Chrysler PACIFICA
  • Date of Incident: Jan-27, 2023
  • Date complaint filed: Feb-02, 2023
  • Failed components: ENGINE AND ENGINE COOLING and ELECTRICAL SYSTEM

The contact owns a 2017 chrysler pacifica. The contact stated that while her husband was driving at an undisclosed speed, the vehicle stalled at an intersection. The vehicle was able to be restarted. While the contact was driving, the vehicle lost motive power and stalled. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the vehicle was not covered under warranty. The contact stated that the failure was related to nhtsa campaign number: 18v049000 (electrical system, engine and engine cooling). The failure mileage was 50,000.

2019 Chrysler PACIFICA
  • Date of Incident: Jan-18, 2023
  • Date complaint filed: Feb-01, 2023
  • Failed components: ELECTRICAL SYSTEM

After spending the better part of the week dealing with endlessly rebooting uconnect infotainment systems, fiat chrysler customers across the northeast are finally seeing their cars mostly return to normal. A majority of the customers who spoke to the verge earlier this week about their malfunctioning vehicles have reported back that the maddening reboot loop has stopped. According to numerous exchanges with the uconnect customer support account on twitter, other customers are seeing the same thing. For some it’s come too late, as the constant rebooting has drained their vehicles’ batteries completely. The problem began over the weekend after an over-the-air update apparently went out to certain 2017 and 2018 model year cars. After that, something went wrong with siriusxm’s travel link feature. Travel link surfaces local news, weather, and other alerts in real time, and for some reason — it’s still not clear exactly what, since fca is being vague about the specifics, and siriusxm has not responded to multiple requests for comment — it started causing vehicles with 8. 4-inch screen uconnect 4c nav systems to start rebooting every 45 to 60 seconds. Based on reports from customers who spoke to the verge, as well ones posted to twitter, it appears that either fca or siriusxm started sending out a “signal” that disables siriusxm travel link sometime wednesday afternoon. Those who have received the signal have reported that their vehicles are finally free of the reboot cycle. Those who haven’t are being advised by the uconnect support account to turn their vehicle off, turn it back on again in an “open space where it will receive a solid satellite signal,” and leave it running for at least 15 to 20 minutes. There are lawsuits and fca has not fixed this problem. Gps and all other systems will not work properly. There needs to be a recall on these cars 2017-2019!

2021 Chrysler PACIFICA HYBRID
  • Date of Incident: Jan-26, 2023
  • Date complaint filed: Feb-01, 2023
  • Failed components: ELECTRICAL SYSTEM and HYBRID PROPULSION SYSTEM

The contact owns a 2021 chrysler pacifica. The contact received notification of nhtsa campaign number: 23v010000 (electrical system, hybrid propulsion system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

2023 Chrysler PACIFICA
  • Date of Incident: Jan-30, 2023
  • Date complaint filed: Feb-01, 2023
  • Failed components: UNKNOWN OR OTHER

Purchased a brand new 2023 1/6 or 1/7 jan 18 i ran over a speed bump and the the bottom of the van plastic cover was hit and had to take it into the dealership service center to have it re attached 1/24 family went on a 200+ mile trip and back with no problem 1/27 the van started to give me error msg will add photo and video unable to upload please provide me with email will send it

2011 Chrysler TOWN AND COUNTRY
  • Date of Incident: Jan-30, 2023
  • Date complaint filed: Feb-01, 2023
  • Failed components: ELECTRICAL SYSTEM

My vehicle keeps locking and unlocking itself

2011 Chrysler 300C
  • Date of Incident: Oct-20, 2022
  • Date complaint filed: Jan-31, 2023
  • Failed components: ELECTRICAL SYSTEM

The alternator went out for the third time the car just died going down the highway the problem was confirmed by the dealership no warning lights at all we had the recall done once then i had to repair it and now it's out again

2022 Chrysler PACIFICA
  • Date of Incident: Jan-23, 2023
  • Date complaint filed: Jan-31, 2023
  • Failed components: UNKNOWN OR OTHER and ENGINE

The vehicle was running while i was drove in the freeway. Suddenly, the screen dash kept pop up an message" shift to p, push the bottom to restart" the "d" kept blinking. The vehicle was slowing down even i stepped in gas. I had to parked to emergency parking on highway immediate. Then i pushed the power bottom to turn off the car. Then cannot back on. After 2 - 3 hours, the tow truck came, he able to restart the car. The car end up tow to the dealership that located in pleasanton ca. But the dealership still have not to diagnose of my car since when the car been towed to their shop for 7 business day from now. No answer giving at all. Also never receive safety recall noticed by mail, by text or by email.

2018 Chrysler PACIFICA
  • Date of Incident: Jan-30, 2023
  • Date complaint filed: Jan-31, 2023
  • Failed components: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING and ELECTRICAL SYSTEM

Reverse camera screen remained on after reversing and during a ~30 minute drive. Stopped vehicle, shutoff engine, opened door to trigger interior electronic shutoff. Restarted vehicle and backup camera still remained during drive until eventually changing to full blue screen with "camera system unavailable" message at the top. (photo available) the event occurred during extreme winter weather in oklahoma 1/30/2023 and is an obvious safety issue. The constant rearview display while driving is very distracting and disorienting. Additionally, the vehicle climate control settings for defog, heat, and other settings are unavailable for determining and adjusting to external environmental conditions, as experienced during the winter weather event leading to full interior fogging and reduced visibility (another mechanical safety issue prevalent to this vehicle series). This issue is found under nhtsa campaign 19v886000 for 2018-2019 year models however, our vin is not included. I contacted the original dealer service department, and they informed me of no related recall for our specific vin as well. I contacted fca/chrysler customer service in reference to recall ve2 as indicated in nhtsa recall 19v886000 and informed no recall as well and no other assistance or direction. Our vehicle vin should be included in the recall.

2017 Chrysler PACIFICA
  • Date of Incident: Jan-31, 2023
  • Date complaint filed: Jan-31, 2023
  • Failed components: ENGINE

For over a year now my van has been shutting down while sitting. The last few times now its been when i decelerate to turn it shuts off stops and goes into park. I used to be able to restart. The last 2 times while in the drive-thru it has shut off. I can't even put into neutral to push it. This is dangerous if this happens while driving it will be a fatality. I see other 2017 pacificas had the same problem yet mine is not covered under the recall.

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