The driver side sliding door lock actuator has failed. I found MOPAR Warranty Bulletin number D-21-15, dated November 10, 2021 that indicates Dodge has extended the warranty for this part to 2015-2017 year Grand Caravans because this part commonly fails. However, Dodge is refusing to cover the replacement of this part for my vehicle. Mileage is 72,000.
The contact owns a 2019 Dodge Grand Caravan. The contact stated while driving 55 MPH, the vehicle shifted into neutral and stalled. The RPM increased to HIGH. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired, but the failure recurred. While driving at undisclosed speeds, there was an abnormal whistling noise detected. The manufacturer was contacted and informed the contact that there was no recall coverage for the issue. The failure mileage was approximately 75,000. The VIN was not available.
Dealership still cannot pinpoint exactly what is wrong but the car does not start. One time it’ll start and the next it won’t. It’s actually left me stranded in the cold because that seems to be the only time it won’t start. It’s happened to many other grand caravan owners too. No mechanic i’ve taken it to can solve the problem i’ve spent so much money replacing parts on this car.
The uconnect system in my vehicle has been delaminating and has been causing several issues in my vehicle where the blindspot detectors are not working properly and the back up camera is not working properly to notify me and alert me with whistles and chimes if a vehicle is driving behind me while i’m backing up or if a pedestrian is on my blindspot crossing near my car. The uconnect system in my vehicle is also causing issues where it is ghost touching and glitching my screen and clicking buttons i’m not clicking. Example trying to change the clock when i’m not clicking anything and when navigation is in, use the system clicks out of maps and starts clicking fm radio. It starts to change stations and put people on hold when i’m on voice connect over the vehicle. It will put someone on mute by itself mostly the fact that the camera is not functioning due to the uconnect being connected with the vehicle and causing it to malfunction. I’m worried it will start to click on other settings in the vehicle. There are many reports with dodge jeep, chrysler, and ram on all forums about this issue. I’ve notified the dodge dealership and uconnect and all the want to do is have me pay out of pocket for a new system that is $2000 not including labor. The uconnect system should be recalled from all vehicles from 2018-2023.
I was driving down the road and the drivers side head rest popped off and hit me in the back of the head/neck. There were no warning signs and has not been taken anywhere to be inspected as of today. Will be looking into that.
Adaptive cruise control does not work usually gives warning signals when it does activate only goes for a short time then says camera is blocked and other issues. Brought into dealer they said that it is a known issue that benny people are having and there is no solution yet.
I was driving down the interstate using cruise control. The lane was slowing so i went to accelerate around and the car made a thud noise. After that, the car started to slow and 2 minutes later stated cruise control off then would not shift above 1st gear.
The contact owns a 2013 Dodge Avenger. The contact stated that while the vehicle was parked, the passenger's side headrest deployed aggressively, striking the passenger in the head. The passenger did not receive medical attention. The contact stated that the plastic inside the headrest bent the bar, causing the headrest to deploy. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,600.
The contact owns a 2013 Dodge Avenger. The contact stated while driving at an undisclosed speed, the vehicle hesitated to accelerate and then stalled. No warning light was illuminated. The vehicle was able to be restarted and was taken to the dealer, where it was diagnosed that the fuel pump needed to be replaced and a tune-up needed to be performed. The vehicle was then taken to an independent mechanic, who performed the tune-up and replaced the fuel pump; however, the failure recurred. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Numbers: 13V043000 (Fuel System, Gasoline) and 13V552000 (Engine); however, the VIN was not included in the recalls. The manufacturer was not made aware of the failure. The failure mileage was approximately 149,000.
Left headlamp seal is bad. Condensation on inside has diminished brightness. The right lamp also leaked but was replaced under warranty. My warranty has expired but, as a safety issue, i believe the faulty lamp should be replaced at no charge. I'd be happy to have the bad headlamp inspected by a dealer or whoever.