Ferrari Complaints

2014 Ferrari 458 SPECIALE
  • Date of Incident: Jun-15, 2023
  • Date complaint filed: Jun-15, 2023
  • Failed components: UNKNOWN OR OTHER

All the plastic in the dashboard, including all the buttons that are essential for operating the car, starts melting, the labels on these essential buttons become unidentifiable, and it coats the fingertips and hands with melted sticky plastic which renders the driving experience not safe as one is trying to clean his/her hands from essentially glue. A quick google search shows this is an extremely common problem in these cars. While there is an obvious cosmetic issue here, i believe this is also a safety issue when the button labels cannot be read, or when a glue-like chemical is all over the hands while driving.

2021 Ferrari F8 TRIBUTO
  • Date of Incident: Oct-31, 2022
  • Date complaint filed: Jan-19, 2023
  • Failed components: SUSPENSION

This vehicle is extremely unsafe to drive. Vehicle is currently being rented. All four adjustable coil-overs’ springs have been heated in efforts to lower the vehicle. The person who performed this may not have understood that the car height could have been adjusted without heat. I have supporting documentation in form of photos and video informing the current renter who still drives the vehicle as of today. It is imperative that my information is not forwarded to the current owner or driver as there are criminal charges being brought against the renter for multiple counts of 3rd degree felony which include defrauding victims out of millions of dollars. My name along with this statement should be protected from the vehicle owner and current driver. The manufacturer may have my information but should also be informed to keep my information private for the sake of my safety. Thank you.

2017 Ferrari 488 GTB
  • Date of Incident: Oct-19, 2022
  • Date complaint filed: Oct-19, 2022
  • Failed components: VISIBILITY/WIPER

Headliner is sagging and this is causing sun visor to come down thus affecting visibility of the driver. This problem is very common on this model and causing a safety issue.

2017 Ferrari 488 GTB
  • Date of Incident: Sep-04, 2022
  • Date complaint filed: Sep-05, 2022
  • Failed components: SERVICE BRAKES

On sunday sept 4th, while attending an edge addicts track day event at circuit of the americas in austin, my 2017 488 was parts of the run group, 2 laps were completed prior to the brake pedal failing completely to the floor and causing my driver to loose all braking capability and slamming into a wall. We have in car video from go pro footage, footage from another vehicle from behind my 488 and also footage from the control room of the track. This vehicle was purchased 3 months ago, the brake fluid is at the correct level and the new "recalled" brake fluid cap is installed. There is some sort of serious manufacturing defect with this system, this is a car designed for this type of use. This needs a serious investigation before others are hurt or killed.

2019 Ferrari 488 GTB
  • Date of Incident: Nov-01, 2021
  • Date complaint filed: Jan-19, 2022
  • Failed components: SERVICE BRAKES, HYDRAULIC

The contact owns a 2019 ferrari 488 gtb. The contact received notification of nhtsa campaign number: 21v833000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that he was concerned about driving the vehicle. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

2018 Ferrari 488 SPIDER
  • Date of Incident: Sep-07, 2021
  • Date complaint filed: Oct-04, 2021
  • Failed components: SERVICE BRAKES

On 07 september 2021, i had been driving my 2018 ferrari 488 spider for 8 to 10 miles when the car suddenly displayed the following message "brake fluid low, go to dealer slowly". (note: dealer is 2 hours away at 60 mph). As i slowed the car from approximately 45 mph, the brakes felt minimal but with down-shifting and minimal brakes i was able to slow the car. I attempted to limp home at 5 to 10 mph however within 3 miles or so the brakes failed completely. With the pedal to the floor there was absolutely no effect on the vehicle. It was fortunate that i was able to slow the car prior to complete failure and did not hit anything or anyone. Once the brakes failed completely, i did end up running through a stop sign before i could pull off the road into a parking lot and only stopped the car by rolling into an uphill parking spot and hitting the concrete parking barrier with the tires. I found it was necessary to turn the car off in order to keep it from rolling backwards. The car does not have a classic emergency brake but rather an electronic hold function. When trying to activate this function to keep the car from rolling backwards the car displayed the following message (as best i can remember) "depress brake pedal to activate hold". However, with the brake pedal fully depressed, the function would not activate even though it worked fine prior to the brake failure (and subsequent to repair). The car was towed to the dealer and repaired under warranty. The service manager reported that the master cylinder leaked into the vacuum booster. I had requested that the failed parts be returned to me however the service manager advised me that failed parts replaced under warranty are returned to ferrari.

2018 Ferrari 488 GTB
  • Date of Incident: Jun-04, 2021
  • Date complaint filed: Sep-19, 2021
  • Failed components: SERVICE BRAKES

On 6/4/21, my 2018 ferrari 488 gtb displayed a message in my left dash instrument panel prior to complete brake failure in my driveway that read "brake fluid low-drive to dealer slowly", that resulted in my ferrari being totaled by state farm after i jumped out of the running and moving ferrari onto my rear lawn between 10 to 15 miles per hour before it went into a pond behind my residence. Then, 6-weeks later the replacement 2018 ferrari gtb vin#[xxx] i purchased from ferrari of atlanta displayed the same message in my left dash instrument panel that read "brake fliuid low-drive to dealer slowly before the brake pedal went completely to the floor as i was pulling into my garage. After having the replacment ferrari towed into continental ferrari it was determined that the brake fluid had leaked inside the brake booster that caused the brake failure on the replacement ferrari. The first ferrari was taken to a company and sold as salvage. The company name is copart and their telephone number is (314) 291-8400. None of the ferrari service departments or sales departments that i contacted had any record or knowledge of the brake failure problems that i experienced within a 6-week period on 2 separate ferrai 488 gtb's. I could have been trapped inside my ferrari that went into the pond behind my residence and possibly killed. I could also have been injured or killed along with other motorists in my replacment ferrari that had the same brake failure issue just 6-weeks later if i was unable to get the replacement ferrari home and safely inside ny garage before the brakes completely failed a second time. I don't understand why ferrari has the message "brake fluid low-drive to dealer slowly" display" that gives drivers a false sense of security that the brakes will continue to work properly until you drive to the dealer. That's a deadly warning and major safety concern to me. My cell number is [xxx] and i live in the st. Louis area. Please call me! Information redacted pursuant to the freedom of information act (foia)

2021 Ferrari 812 SUPERFAST
  • Date of Incident: Aug-07, 2021
  • Date complaint filed: Sep-10, 2021
  • Failed components: VISIBILITY/WIPER

Vehicle owners manual says it is equipped with a feature to be able to activate/deactivate the auto-dimming feature for the rearview and side mirrors- the vehicle is not actually equipped with this feature. The mirrors automatically dim at night when the headlights are turned on, the side view mirrors especially dim to a very dark level where it is unsafe and i can not properly see making it unsafe to drive the vehicle. I wish i am able to deactivate this feature as stated in my owners manual for the vehicle.

2012 Ferrari 458 ITALIA
  • Date of Incident: Mar-11, 2021
  • Date complaint filed: Mar-11, 2021
  • Failed components: FUEL/PROPULSION SYSTEM

I have a 2012 ferrari 458 italia and the "flapper" on the fuel filler does not close. I've noticed on a couple occasions that after filling and "spirited" driving (corning at legal speeds) i will have fuel on the side of the car. This indicates that the fuel can "slosh" out of the filler neck. I've got a concern that this could ignite causing a fire. I've been able to manipulate the flapper to get it to close, but it sticks open again after the next fuel up. I've attached a picture of the abnormal condition. The flapper is stuck open in the abnormal condition and is the safety concern. I believe the flapper should always return to closed when fuel filler neck is removed from the automobile.

2015 Ferrari 458 ITALIA
  • Date of Incident: Nov-01, 2020
  • Date complaint filed: Dec-11, 2020

Tl* the contact owns a 2015 ferrari 458 italia. The contact stated that the vehicle was at a stand still at a gas station, the contact was unable to add fuel to the vehicle. The contact stated he attempted to refuel the vehicle at different stations but continued to experience the failure. The contact was able to add fuel using a gas container. The contact also stated the fuel was leaking from the vehicle while turning. The vehicle was taken to ferrari los angeles (7051 hayvenhurst ave, van nuys, ca 91406; (888) 353-2595), where it was diagnosed with needing the fuel neck pipe to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 11,000. *dt *jb*dt

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