Consumers have filed a total of 4 complaints for 488 GTB models.
In april of this year we received notice of an airbag recall. The noticed mentions parts are available. We tried to make an appointment with our dealer but they mentioned the parts were not available. We have followed up with the dealer several times to no avail. We contact ferrari usa customer service an they only mentioned they would look into the situation but no further information is available. I believe this is very poor as it a safety concern that is not being given any real priority. The manufacture continues to launch cars this year yet our passengers are not safe. This department is our last chance at trying to keep our passengers safe in a motor vehicle that has a known defect.
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 Ferrari 488 GTB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V006000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FERRARI BEVERLY HILLS (9372 WILSHIRE BLVD, BEVERLY HILLS, CA 90212) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT WAS CONCERNED AND WAS INFORMED BY THE DEALER TO CALL BACK IN SIX MONTHS FOR PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
The two horn "buttons" are located in the steering rim at 9 and 3. It is not a normal location for the horn button which in all other cars is in the center of the steering wheel. Two times in the last 3 weeks i have nearly had someone turn into me when i cannot warn them with my horn, due to the illogical location of the "buttons".
The braking system has locked the brakes by itself without any user input or pressing of the brake pedal. This has occurred 3x, the first 2 while the car was moving, the last while it was parked in a garage, the 1st and 3rd times rendered the car immovable, the 2nd was movable after a restart. Twice the car needed to be towed to the dealer, who has been unable to duplicate the problem thus unable to fix it. The 3x have occurred in ~3k miles, the 1st at ~1850 miles. The first repair attempt involved replacing the braking system ecu and a brake pedal switch, performed as a "shotgun" approach since no cause could be determined. The 2nd and 3rd attempts involved ferrari washing their hands of the problem. I filed to lemon law the car, and ferrari maintains there is nothing wrong with it after the first "fix", which is clearly absurd due to the 2nd and 3rd occurrences. Asking online in a ferrari forum produced only one person saying the same problem occurred in their close-to-identical ferrari car , which presumably shares a very similar if not identical braking system. The car has an unusual "hill-holder" feature which engages even while on flat ground, and it is this which i believe to be malfunctioning. The inability to move a car that has suddenly and without warning locked its brakes and brought the car to a stop is not only frightening, but is potentially lethal.