A total of 261 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 1.9%, or 5 of those complaints have caused some degree of injury. 3.8%, or 10 were crash related, and 2.7%, or 7 complaints describe fire-related incidents.
TL* THE CONTACT OWNS A 2016 FIAT 500X. THE CONTACT STATED THAT WHILE STOPPED AT A LIGHT, THE VEHICLE STARTED SHAKING VIOLENTLY. THE VEHICLE WAS TAKEN TO FIAT OF MONTGOMERYVILLE (710 BETHLEHEM PIKE, MONTGOMERYVILLE, PA 18936) WHERE IT WAS DIAGNOSED THAT THE ENGINE MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED IN FEBRUARY OF 2021 WHILE THE VEHICLE WAS STOPPED AT A LIGHT, AN ABNORMAL NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT AND THE VEHICLE STARTED SHAKING. THE CONTACT STATED SHE TOOK THE VEHICLE BACK TO THE DEALER FIAT OF MONTGOMERYVILLE AS SHE HAD JUST HAD AN OIL CHANGE. THE MECHANIC DIAGNOSED THE VEHICLE AND STATED THAT AN ENGINE MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE DEALER INFORMED HER OF TSB: 09-002-17 (ENGINE VIBRATION FELT IN THE STEERING WHEEL AND SEAT). THE TSB STATED THAT THE ENGINE MOUNTS NEEDED TO BE REPLACED. THE CONTACT WAS UPSET THAT THERE WAS A TSB AND NOT A RECALL WHICH MEANT SHE HAD TO PAY OUT OF POCKET AGAIN. THE CONTACT STATED THAT SHE ATTEMPTED TO NOTIFY THE MANUFACTURER BUT WAS INFORMED THAT THEY WERE UNABLE TO ASSIST. THE CUSTOMER CONSUMER LINE REPRESENTATIVE INFORMED HER THAT SHE COULD NOT FILE A COMPLAINT AND PROVIDED THE NUMBER TO NHTSA. THE FAILURE MILEAGE WAS 86,000.
My vehicle has abruptly shut off on my twice now. The first time, i had just made a turn from a busy intersection near my home when the vehicle came to a stop. Though the car stopped moving, none of the electrical functions of would shut off. I had to disconnect the battery to make it shut off. I had the car towed to the car dealership for service, and they returned the car to me, doing nothing because the issue didn't happen when they started the car a day later. Fast forward several weeks, the car stopped -- this time on the final space of a bridge. By the grace of god, we coasted to the bottom of the bridge where the car stopped completely. Again, the car wouldn't shut off, but it just didn't move. I had to disconnect the battery. This time, i left the car where it was, and i returned to pick up the car 24 hours later. The car started and ran just fine. I then had it towed to the dealership because i was feeling uncomfortable driving it. They have kept the car for four days, and they called me to say they didn't do anything because they can't figure out what's wrong with it. Because there's an outstanding recall (and, coincidentally, an ensuing class action lawsuit) on the car, they told me they would initiate the recall action. This is two part action -- i believe -- because fiat has no intentions of paying for these repairs. I do not know if this is what is wrong with my car, but the mechanic did indicate that the oil consumption issue manifests itself in the ways i have described. So i have to keep my car for 1,500 to 1,700 miles and then only return to the dealership if i believe it's the oil consumption issue. I'm not sure how i'm supposed to determine that. Additionally, because we're in a pandemic, and i wfh, it will take me ten+ months to accrue that many drive miles.
TL* THE CONTACT OWNS A 2016 FIAT 500X. THE CONTACT STATED WHILE AT A STANDSTILL, THE VEHICLE VIBRATED WITH ABNORMAL SOUNDS COMING FROM THE ENGINE COMPARTMENT, STEERING COLUMN, AND GEAR SHIFTER. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FIAT OF MONTGOMERYVILLE (710 BETHLEHEM PIKE, MONTGOMERYVILLE, PA 18936, (215) 855-9540) WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE MOUNT TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
Began losing clutch, clutch/brake assembly had the 2 connecting bolts broken in half. Have pictures. Clutch interlock arrived bad, bypassed it; now the power steering, engine light and eos lights stay on. Car engine died then cranked up on its own while driving 60mph stating high temp (pull over, turn engine off) - had been in the car less than 1 minute, just long enough to get to 60 on the highway. Now clutch interlock, and brake interlock must be replaced.
TL* THE CONTACT OWNS A 2016 FIAT 500X. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE PASSENGER?S SIDE TURN SIGNAL INTERMITTENTLY FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HERITAGE FIAT LOCATED AT 11212 REISTERSTOWN RD, SUITE B, OWINGS MILLS, MD 21117 WHO DIAGNOSED THAT THE INTERNAL SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE SWITCH WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS 31,000.