Ford Complaints

2017 Ford Escape
  • Date of Incident: Apr-19, 2024
  • Date complaint filed: Apr-22, 2024
  • Failed components: ENGINE and ENGINE AND ENGINE COOLING

Coolant intrusion into engine cylinders causing engine overheating. Due to defective ford 2. 0 ecoboost engine.

2015 Ford Explorer
  • Date of Incident: Jun-14, 2023
  • Date complaint filed: Apr-22, 2024
  • Failed components: ELECTRICAL SYSTEM

The back up camera works sometimes. If we move the shifter from reverse to N or P back to reverse the camera mostly came back on & stayed on until neutral or drive was chosen. It occasionally has the image upside down which is very dangerous. My wife Kay Peca & Tom Peca have problems turning our head to view mirrors with difficulty & pain. That’s why we chose the Explorer. It is dangerous as we can’t see traffic traveling either way behind the car, almost causing accidents as we are blind to see vehicles behind & beside the cars moving from the right or left. Our friends also having Ford cars are experiencing the same problems as the 2020 & newer reported camera problems that seem to be under recall soon. The problem exists from earlier models beside the Explorer. We asked our local Ford dealer on a recall but we were told no. They offered to fix the problem by replacing the camera assembly for a cost of $800 to $2000!! No chance or any repair or switch adjustment offered. I feel we & other owners Ford this is a serious safety problem that needs to be fixed by the manufacturer for faulty parts or connectors? I’m hoping you have other frustrated consumers with the same problems.

2022 Ford Escape
  • Date of Incident: Apr-22, 2024
  • Date complaint filed: Apr-22, 2024
  • Failed components: ENGINE

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

2019 Ford Fusion
  • Date of Incident: Apr-22, 2024
  • Date complaint filed: Apr-22, 2024
  • Failed components: HYBRID PROPULSION SYSTEM and ENGINE

The contact owns a 2019 Ford Fusion Energi. The contact stated that while driving at an undisclosed speed, the check engine light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the high-voltage battery. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The VIN was not available. The failure mileage was 60,000.

2017 Ford Explorer
  • Date of Incident: Dec-18, 2023
  • Date complaint filed: Apr-22, 2024
  • Failed components: POWER TRAIN

Vehicle was at 65k miles and the water pump was leaking. When they went in to fix the water pump they noticed the timing chain had been stretched. Got my car back and not even 2-3 days later i heard a noise (only heard in less than a handful of times prior) and the noise began to be more consistent and found out that my cam phasers went bad. All prior to reaching 70k miles... My vehicle is still only 67k. Later found documentation that timing chain and cam phaser should be covered by ca emissions and the dealer is saying that is not the case. My vehicle fits the attached addendum as it was manufactured on 09/02/2016 and in chicago, il. Dealer is saying this addendum does not constitute as a warranty document, just a notification.

2019 Ford Escape
  • Date of Incident: Apr-01, 2024
  • Date complaint filed: Apr-22, 2024
  • Failed components: POWER TRAIN

The contact owns a 2019 Ford Escape. The contact stated that when the vehicle was pulled into a parking lot at unknown speeds, there was a whining sound when attempting to accelerate and the warning message "faulty transmission" was displayed. The vehicle was towed to the dealer where it was diagnosed with cable bushing failure the contact was notified of an unknown recall and the recall was repaired. The contact stated that while driving the vehicle from the dealer the failure recurred. The contact's husband towed the vehicle to a different dealer where it was diagnosed with a transmission failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 124,000.

2016 Ford F-150
  • Date of Incident: Apr-22, 2024
  • Date complaint filed: Apr-22, 2024
  • Failed components: FUEL/PROPULSION SYSTEM

My truck keeps going into a limp mode where there is zero power even when pressing gas pedal. While in limp mode, engine won't rev up at all. In addition, the vehicle begins to show errors such as "service advancettrac", "collision warning not available", "hill start assist nit available". From the research i have done, this appears to be a well-known throttle body issue documented by ford. The question is why hasn't there been a recall. This is extremely dangerous as the truck essentially becomes powerless on the road. Please advise.

2018 Ford ECOSPORT
  • Date of Incident: Apr-08, 2024
  • Date complaint filed: Apr-22, 2024
  • Failed components: ENGINE AND ENGINE COOLING

The contact owns a 2018 ford ecosport. The contact stated that when the vehicle was turned on the vehicle was shaking and making a rattling sound. The contact stated that the failure was worsening. The vehicle was taken to the dealer where it was diagnosed with an oil pump tensioner failure. The contact received notification of nhtsa campaign number: 23v905000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 81,000. Vin tool confirms parts not available.

2014 Ford Explorer
  • Date of Incident: Feb-22, 2023
  • Date complaint filed: Apr-22, 2024
  • Failed components: ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR

The contact owns a 2014 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver monitoring camera system was inoperable. The contact stated that the driver monitoring camera system did not display, and the sensor was inoperable. In addition, the camera sensor warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed driver camera monitoring system and the driver camera monitoring system needed to be replaced. . The contact was informed that the camera system was on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000.

2023 Ford MUSTANG MACH E
  • Date of Incident: Apr-19, 2024
  • Date complaint filed: Apr-22, 2024
  • Failed components: STRUCTURE:BODY

While driving on the highway at speed, the front undercarriage cover of the ford mach-e came loose, started vibrating violently, then started dragging on the highway. Thankfully the driver was able to pull over safely. The incident could have caused life-threatening injury to the driver and other vehicles has the part come totally lose, come under a tire, or started hitting the battery system that sits just behind the car. This could have caused the driver to loose control, the part to hit another vehicle, or a fire in the case of the battery system and the violent impact and friction as a result of the vibrating loose part. We took the vehicle to the dealer and they confirmed that there was damage to the undercarriage cover, and also "impact" damage to what is under the undercarriage cover (albeit they assumed the impact damage to be due to user/environment, as you'll see from the pictures, it was likely due to the vibrating loose part itself. ) no warnings or indicators came on before the problem. The vehicle is only 3 months old and used exclusively for city driving/commuting. The car has not been any vehicular accidents or even minor collisions.

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