Genesis Complaints

2022 Genesis GV70
  • Date of Incident: May-27, 2023
  • Date complaint filed: Jun-05, 2023
  • Failed components: SERVICE BRAKES

The contact owns a 2022 genesis gv70. The contact stated that while driving at 10 mph and attempting to come to a stop upon depressing the brake pedal (the brake pedal did not go to the floorboard), the vehicle failed to come to a stop. As a result, the contact collided with the vehicle in front of him. The contact stated that the fwc system failed to activate prior to the collision. The airbags did not deploy. No warning lights were displayed on the instrument panel. A police report was filed. The other driver was transported via ambulance to be treated for undisclosed injuries. The vehicle was towed to a tow yard and later towed to an independent mechanic, where it remains. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 21,000.

2023 Genesis G80
  • Date of Incident: Jan-31, 2023
  • Date complaint filed: May-28, 2023
  • Failed components: EXTERIOR LIGHTING

When using the i-pedal feature the brake lights do not come on at any point when lifting off the accelerator pedal gradually. This certainly can cause the vehicle to rear ended if the following car is not paying attention. If you take your foot off the accelerator fully for full regeneration the brakes lights do come on. I was following my wife in her genesis g80 ev and i noticed the brake lights not coming on. I did report it to both genesis and the dealer but they did not know of any issue or could tell me when the brake lights should come on. This issue has been reported in the following article and it looks like it may be an issue with all the hyundai group evs. Https://apple. News/ayymcgi5gtlca1zefw0jaxg

2019 Genesis G70
  • Date of Incident: Mar-01, 2023
  • Date complaint filed: May-25, 2023
  • Failed components: ELECTRICAL SYSTEM

Dear nhtsa, i am writing to lodge a formal complaint about significant safety issues that i have encountered with my 2019 genesis g70 sedan. The driver and passenger seats in my car will recline but will not return to an upright position, making it impossible for either the driver or the passenger to wear a seatbelt. This issue constitutes a severe safety hazard. I brought my car to the dealership for diagnosis, and they acknowledged the problem but initially demanded a diagnostic fee of $245. The car is currently unusable due to the mentioned issue. Despite the severity of these problems, the manufacturer, genesis, has only agreed to pay 50% of the $10,000 repair bill, citing the expiration of the warranty. I have been diligent in my vehicle maintenance, and these issues are not due to any negligence on my part. Rather, they represent severe and unacceptable manufacturing defects that pose safety risks. I am concerned that other owners might be experiencing similar problems, but these are not being reported due to the diagnostic fee imposed by genesis. For the reasons above, i implore the nhtsa to investigate these safety issues with the 2019 genesis g70 sedan.

2023 Genesis GV70
  • Date of Incident: Mar-15, 2023
  • Date complaint filed: May-25, 2023
  • Failed components: POWER TRAIN

Rear diff replaced three times. Multiple reports of people having the same problem.

2023 Genesis GV70
  • Date of Incident: May-01, 2023
  • Date complaint filed: May-24, 2023
  • Failed components: SEAT BELTS

The contact owns a 2023 genesis gv70. The contact received notification of nhtsa campaign number: 23v094000 (seat belts) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

2023 Genesis GV70
  • Date of Incident: May-09, 2023
  • Date complaint filed: May-23, 2023
  • Failed components: SEAT BELTS

The contact owns a 2023 genesis gv70. The contact received notification of nhtsa campaign number: 23v094000 (seat belts) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2023 Genesis GV60
  • Date of Incident: May-15, 2023
  • Date complaint filed: May-23, 2023
  • Failed components: WHEELS

I recently leased a genesis gv60. I was not told that there was no spare tire. I have since called genesis multiple times asking if there is an approved spare tire that i can purchase to have with my vehicle. The first call was on may 15. My 3rd call was today on may 23. Each time i have simply been told that genesis is researching the matter with no answer to a basic safety question. It is amazing that genesis can sell a car in this country without providing information about a spare tire.

2022 Genesis G70
  • Date of Incident: May-13, 2023
  • Date complaint filed: May-19, 2023
  • Failed components: UNKNOWN OR OTHER

After a recent dealership visit for maintenance, the car began emitting a warning chime every 5 to 10 seconds and replace the tachometer display with "uneven road ahead" or "slippery road ahead". This takes place during the entire time the vehicle is on, at 5 to 10 second intervals. This renders the tachometer unusable. It dramatically decreases the usefulness of the warning chime for anything real since it is constantly going off. It is extremely distracting in city driving to have a warning alert constantly going off. Genesis is aware of the problem, but has provided no fix and simply says "june" for the purported release of a fix

2023 Genesis GV70
  • Date of Incident: May-11, 2023
  • Date complaint filed: May-18, 2023
  • Failed components: POWER TRAIN

-rear differential -risque of failure of delivering power to the wheels and stopping in the middle of traffic -yes -the component inspected by the dealer and been replaced -the only warning is a loud noise when you drive above 50 mph and it appeared in the early miles of the first 5400k

2017 Genesis G80
  • Date of Incident: May-09, 2023
  • Date complaint filed: May-15, 2023
  • Failed components: AIR BAGS and FORWARD COLLISION AVOIDANCE: WARNINGS

On may 9, 2023 @ 3pm. We were traveling at @60 mph when another vehicle pulled out in front of us. I hit brakes and swerved to miss the vehicle (which i did miss). I slid @ 350 feet, hit two divided highway medians/curbs and hit a concreted double legged (with at least 4 crossbars) stop sign with large solar panel and flashing lights. The front driver side of was crushed, the windshield and sunroof shattered as the solar panel and lights of the sign hit the car. The car was towed by the insurance company (geico) and is awaiting their inspection. There was a police report/crash report created (arkansas [xxx]) there were no warning lights or other indication of problems on the dashboard prior to the accident. The front passenger hit head on front and middle side beam and door glass. Has concussion. No airbags deployed and i don't think the automatic braking ever alerted or engaged. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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