Genesis Complaints

  • 83 Complaints
  • 11 Crashes
  • 0 Fires
  • 4 Injuries
  • 0 Fatalities
  • A total of 83 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 4.8%, or 4 of those complaints have caused some degree of injury. 13.3%, or 11 were crash related, and 0.0%, or 0 complaints describe fire-related incidents.

Models

Recent Complaints

Parts: SERVICE BRAKES
  • Date of Incident: May-07, 2021
  • Date complaint filed: 02:22 May-07, 2021

Car may catch on fire brakes problems have a recall but problems haven't been solved.

Parts: SERVICE BRAKESFORWARD COLLISION AVOIDANCE
  • Date of Incident: Mar-01, 2021
  • Date complaint filed: 17:00 May-04, 2021

There is a recall i learned through my own research hearing about it through the news media. Manufacturer recall number006g nhtsa recall number21v160000 i have not been notified by the manufacturer or dealer about a problem. I did ask about it on a routine service call. And was told by the dealer maintenance representative yes there is a recall and no fix was available. As this is related to the brakes, my question is: is the car safe to drive. If safety related or not why have i not been notified.

Parts: SERVICE BRAKES HYDRAULIC
  • Date of Incident: Mar-10, 2021
  • Date complaint filed: 00:00 Apr-22, 2021

TL THE CONTACT OWNS A 2019 Genesis G70. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V161000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED GENESIS OF CHATTANOOGA (6035 INTERNATIONAL DR, CHATTANOOGA, TN 37421, (888)314-7831) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

2021 Genesis GV80
Parts: ENGINE
  • Date of Incident: Apr-01, 2021
  • Date complaint filed: 15:23 Apr-21, 2021

Under 30 days of purchase and under 1000 miles - check engine light kept coming on-a possible condition with your engine control system. Two trips to service department, part is on back order until june. Service dept has vehicle for longer than i have own the car.

Parts: SERVICE BRAKES HYDRAULIC
  • Date of Incident: Apr-09, 2021
  • Date complaint filed: 00:00 Apr-09, 2021

TL* THE CONTACT OWNS A 2017 Genesis G80. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V160000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MYRTLE BEACH HYUNDAI (1887 HWY 501, MYRTLE BEACH, SC 29577, (843) 626-3657) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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