Genesis Complaints

  • 56 Complaints
  • 6 Crashes
  • 0 Fires
  • 3 Injuries
  • 0 Fatalities
  • A total of 56 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 5.4%, or 3 of those complaints have caused some degree of injury. 10.7%, or 6 were crash related, and 0.0%, or 0 complaints describe fire-related incidents.

Models

Recent Complaints

Parts: SERVICE BRAKES
  • Date of Incident: Apr-01, 2020
  • Date complaint filed: 14:28 Jun-18, 2020

Viberation of steering wheel, when braking from 60mph

Parts: TIRES
  • Date of Incident: Jan-01, 2019
  • Date complaint filed: 00:00 Jun-05, 2020

TL* THE CONTACT OWNS A 2018 GENSESIS G80 EQUIPPED WITH CONTINENTAL TIRES, TIRE LINE: CONTI PRO CONTACT TX, TIRE SIZE 245/40/ZR19 N/A, DOT NUMBER: (NOT AVAILABLE). THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE RAN OVER A POTHOLE AND THE TIRES EXPERIENCED BLOWOUTS. THE TIRE WERE NOT THE VEHICLE ORIGINAL TIRES. THE TIRES WERE REPLACED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE ON THE TIRES WAS 6,000.

Parts: VEHICLE SPEED CONTROLSTEERING
  • Date of Incident: Aug-01, 2019
  • Date complaint filed: 13:19 May-26, 2020

Even with hands on the steering wheel when on the highway the car warns you to put you hands on the wheel. When accelerating using the steering wheel cruise controls the car accelerates rapidly going way faster than one would wish. Unlike most cars, the switch on the steering wheel does not lock in a speed when you release it when speedometer reads the desired speed. Instead the care keeps accelerating, the turbo kicks in and the g-force pushes you back into the seat.

Parts: TIRES
  • Date of Incident: Apr-10, 2020
  • Date complaint filed: 00:00 May-16, 2020

I HAVE Genesis G90 MODEL 2017 AND I HAVE ONLY 10000 MILES ON IT . ALL TIRES ARE CONTINENTAL. LAST MONTH WHEN I WAS DRIVING BACK TO HOME , ALL OF A SUDDEN I SEEN PRESSURE ON MY DASHBOARD FOR LEFT FRONT TIRE WENT 0 AND LOST CONTROL OF MY CAR AND WAS ABOUT TO BE INVOLVED IN ACCIDENT I WENT OUT CHECKING THE TIRE AND WAS ALL TORN FOR NO REASON , I CONTACTED THE DEALER AND TOLD ME IT?S CONTINENTAL COMPANY RESPONSIBILITY, I CONTACTED THEM AND THEY SAID THIS ISSUE NOT COVERED UNDER WARRANTY , I STILL HAVE WARRANTY COVERAGE TILL END OF 2020 , IS IT REASONABLE BRAND NEW TIRE AND VEHICLE AND THIS AMOUNT OF DAMAGE HAPPENS FOR NO REASON AND STILL NOT COVERED. *TR

Parts: SERVICE BRAKES
  • Date of Incident: Jan-01, 2020
  • Date complaint filed: 00:00 May-07, 2020

When braking the steering wheel, brake pedal, and eventually the whole car pulses/shakes/vibrates. When i had my first maintenance, i told the dealer about it and they temporally fixed it by shaving the rotors. It comes with bremo calipers but not bremo pads, rotors, etc. I've spoken with a lot of people over social media and a lot of people have this same issue and the only thing that seems to being done is shaving and replacing the rotors/pads with the same ones that have the issue. Many have solved the problem by relying on aftermarket pads and rotors which are expensive due to the sportiness of this vehicle. I don't believe we should have to buy expensive aftermarket parts to fix a safety hazard and potentially void any warranty when we buy/lease a new expensive vehicle. The braking system of a vehicle is one of the most important parts and this needs to be resolved asap, thank you! *tr

Comparison List:
Comparison list is empty, please add cars.