Consumers have filed a total of 38 complaints related to Infiniti STEERING.
This vehicle is an absolute hazard. The brakes and power steering will fail while driving, and the vehicle will be slow to accelerate while this happens. I have personally had two near accidents when this occurs. I have researched and found that i am far from the only person with this issue and infiniti doesn? T seem to care. I have taken it in three times already with no solution offered. I have attached a few of the other complaints i found online.
TL* THE CONTACT OWNS A 2017 Infiniti Q60. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD DRIFT CAUSING THE VEHICLE TO VEER INTO ONCOMING TRAFFIC. THE CONTACT STATED THAT THE VEHICLE FAILED TO DRIVE STRAIGHT. THE CONTACT ALSO STATED THAT THE ALIGNMENT OFF. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO PASSPORT INFINITI OF ALEXANDRIA (160 S PICKETT ST, ALEXANDRIA, VA 22304) WHERE IT WAS DIAGNOSED HOWEVER, NOTHING WAS REPLACED. THE CONTACT REPLACED ALL FOUR TIRES AND WHEELS HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO SOLUTION TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.
My 2019 q70l has heated steering wheel. When it says "heated" i did know it was going to be this hot. At the same time on my spouse 2020 qx60 it works perfect. The connecting point on the steering is the most heat. As you move the palm its not that much. I did mention it to the service center. They don't have an answer. They say its normal. But from my experience from my previous vehicles its not. And then its cut off even if the switch is turned on. I can understand it cutting off after it gets to a certain temperature. But then it gets cold and never comes back on. You have to turn off the switch and turn back on. Not good for a long drive in a cold weather. Not sure if only happens in 2019 q70l models.
When starting up from being parked the wheels steer the car to the right while i have to pull the steering wheel to the left to keep the car driving straight. The moment i remove the pressure from pulling the wheel left the car takes an immediate right turn. This is not a front end alignment issue as the problem will correct itself. It has taken as short as a couple of miles or as long as a few short trips for it to correct itself. It has happened first thing in the morning, in the afternoon and evening. This safety issue started when the outside temperature was still warm. When the steering does correct itself i can feel the steering wheel being pulled to the right and then the car drives straight again without me applying pulling pressure one way or the other.
CAR CONSTANTLY PULLS TO RIGHT OR LEFT SIDE . IF I AM NOT HOLDING THE STEERING WHEEL FIRMLY IT WILL DRAG ME TO EITHER SIDE . I?VE CONTACTED THE DEALER WAS TOLD ALL Q60S DO THIS FOR SOME REASON. I EXPLAINED I AM AFRAID I CAN HAVE AN ACCIDENT DUE TO THIS UNSTEADINESS.