Consumers have filed a total of 44 complaints related to Infiniti AIR BAGS.
The air bag light just popped up on my dash board
I hydroplaned my vehicle while drive between 55-60 mph of interstate 10 in houston, tx on 11/28/2020. I slide across four lanes and front end collided with a concrete barrier. Not one of my airbags deployed. The frame was bent and ripped next to the sensors and i reported this to nissan/infiniti. My insurance crash investigator and the body shop all stated my airbags should have deployed. The nissan investigator [xxx] declared that she is the final say on the safety of my airbags and claims that it is her opinion that i did not meet the qualification for my airbags to deploy. I hit the concrete wall at probably around 30-40 mph and came to a dead stop. I had nothing to help with the sharp snap of my neck from the impact. [xxx] unprofessionally yell at me that she is the authority on the effectiveness and safety and then hung up the call on me after stating that i did not share her opinion and asking her multiple times if she would send me a report of her findings for my records, which she refused to do. I do not know how to contact anyone else in nissan investigation department and i believe this is something that could harm a lot of people if my airbags were faulty. Nissan/infiniti had airbag recalls in the 2017 model and it is possible there are still issues. I have photos of the damage and the airbag sensors. *dt information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *tr
Air bag warning light is flashy auto shop states 400 to fix the switch that has come unplugged
This has broken twice since they did the recall. The red light flashes on the dash which disables the airbag. There hasn't been any other issues with the vehicle. Infiniti service tried to blame me saying that it was tampered with. This is not true, i have not touched it and this has failed multiple times with no other failures.
TL* THE CONTACT OWNS A 2018 Infiniti Q50. THE CONTACT STATED WHILE DRIVING 45 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AND AFTER WHICH THE VEHICLE STARTED TO HESITATE. THE VEHICLE HAS BEEN TAKEN TO LOCAL DEALER (LAKE NORMAN INFINITI LOCATED AT 20435 CHARTWELL CENTER DR, CORNELIUS, NC 28031) ON FIVE DIFFERENT OCCASION. THE CONTACT STATED THAT THE DEALER REPLACED THE AIRBAG FUSE, AIRBAG HARNESS AND 2 ADDITIONAL UNKNOWN REPAIRS. THE CONTACT STATED THAT THE FAILURE RECURRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 28,706.