Infiniti Complaints

2019 Infiniti QX50
  • Date of Incident: Mar-24, 2024
  • Date complaint filed: Mar-27, 2024
  • Failed components: ENGINE and POWER TRAIN

About five months ago, while driving on the highway, the care would say it's in drive, but sounded like it couldn't get out of 1st gear and i'd get high rpms. Thankfully there was stop-and-go traffic and i didn't have to exit pull off the highway or hit high speeds. I exited at the next exit and, as soon as the car stopped, it wasn't possible to get it into gear. Eventually the car started and i was able to get into gear and drive it using manual drive mode. Once at the dealership we were told it was a bad vcr and they needed to replace that to get it going. That was around 38,000 miles. This most recent incident, i had just gotten onto the highway when i started to hear a low whiney noise when pressing the accelerator. I only had a few miles till my exit and decided to continue, thinking it might just be debris or something. After exiting, i literally rolled into the gas station because the car, despite being in drive, was not in gear. The car stalled and i couldn't get it started, or i could get it started, but it refused to go to neutral to allow me to push it out of the way. Eventually, the car started and i was able to put it into drive. Thinking it was the same issue, i planned to drive it the 2 miles home. I made it to the first traffic light and the car turned off, leaving the me stranded in the middle lane of the road. I called the police and tow trucks to come help me get the car moved (no one knows how to put the car into an emergency neutral position including the 2 officers, 4 tow truck drivers and an infiniti mechanic that was driving by). Eventually the tow truck came and i was able to drop it off at the dealership, who have told me there is "a chunk of bearing material in pan with copper particulates. " i'm currently around 40,000 miles.

2014 Infiniti QX60
  • Date of Incident: Mar-10, 2024
  • Date complaint filed: Mar-25, 2024
  • Failed components: POWER TRAIN and UNKNOWN OR OTHER

Transmission is making a whining noise when accelerating. Also studders/jerks when trying to shift.

2015 Infiniti Q50
  • Date of Incident: Mar-24, 2024
  • Date complaint filed: Mar-24, 2024
  • Failed components: STEERING

Car starts up and a little like the battery is having issues with loss of power. The dash board then shows multiple warning lights such as a batter, steering, and stability control. I turn the car back off and then back on and the steering light stayed on. The steering wheel is stuck but the car still moves forward and backwards with very stiff steering. In the past i had the issue checked by getting the steering wheel fluid exchanged and had multiple alignments since. The car would show signs of stiff steering when parking it will get wonky and like won’t move and bumping into a curb with the rear wheels will trigger it every once in a while. The steering has been an ongoing issue for the last year and i can’t figure out what it is but i did find out by google searching that there was a recall on other models like mine with powering steering assist.

2017 Infiniti Q60
  • Date of Incident: Mar-22, 2024
  • Date complaint filed: Mar-22, 2024
  • Failed components: ENGINE

Ac compressor seems is out of alignment. Infiniti requires customers to perform technical supply bulletin to align ac compressor at owner expense. If a drive belt breaks will driving it can cause collateral damage to engine components ans pose a safety risk to the passengers. Many vehicles affected.

2016 Infiniti QX60
  • Date of Incident: Feb-02, 2024
  • Date complaint filed: Mar-21, 2024
  • Failed components: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, and FORWARD COLLISION AVOIDANCE: WARNINGS

I'm hoping to solve a problem or at least get a positive answer why my feb warning indicator light comes on "sporadically". I had noticed it quite a few times either driving on the freeway, secondary roads, at higher and lower speeds and especially troublesome, when there are not any hazards or... Now my light stay on all time

2017 Infiniti Q60
  • Date of Incident: Feb-16, 2024
  • Date complaint filed: Mar-20, 2024
  • Failed components: AIR BAGS

Ocs passenger seat weight sensor failed. Dealership verified this. They say to repair will be $8000 to replace whole seat. This is a common problem with hundreds of complaints mentioned on online forums. There was a recall for this issue on prior year infiniti models but that recall doesn’t include newer than 2016. Infiniti refuses to replace under warranty. (they replaced the driver seatbelt retractor assembly under warranty, but won’t repair the airbag issue). The weight sensor does not register that someone is sitting in the seat.

2011 Infiniti G37
  • Date of Incident: Dec-31, 2021
  • Date complaint filed: Mar-19, 2024
  • Failed components: FUEL/PROPULSION SYSTEM

The car has a massive delay when you press on the gas , a few times almost causing an accident for me. I've seen others have this problem also. Is infiniti going to fix this deadly problem

2011 Infiniti G37
  • Date of Incident: Mar-13, 2024
  • Date complaint filed: Mar-19, 2024
  • Failed components: AIR BAGS

My vin # [xxx] comes up as a 2 door 2011 infiniti g37. Mine is a 4 door. The problem is the air bag light started to blink and the airbag light would show passenger airbag. I've researched enough about the takata air bag recall and the 2011 infiniti g37 is a part of that recall. It's mind boggling just thinking about the dangers of my vehicle that i need to get to and from work daily as well putting anyone on the passenger seat. I don't even feel safe driving the vehicle anymore. What can be done, its obvious it's not working properly. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)

2019 Infiniti QX50
  • Date of Incident: Feb-29, 2024
  • Date complaint filed: Mar-15, 2024
  • Failed components: ENGINE

Engine acceleartion issue. Rpm goes high but car struggle to speed up.. At first it happened when car was at stop light, struggle to move forward.. Took to grubbs infiniti.. At first,dealer could not replicate the issue, but luckily i had taken the video of the issue i had. Than the dealer was finally able to experience the issue themselves and replaced the transmission thinking that was the issue. I took the car after repair and within 3-4 days i had the same issue. This time i was driving in a freeway at 60 mph. When i hit the gas pedal to accelerate faster,the engine rpm went high but instead of speeding up, car felt like slowing down. So i exited the freeway to service road. Once the speed went down to 20mph, it didn't go any higher than that. This time there was a check engine light on i took it back to the dealership. They again could not replicate the issue and just did the ecm software update. I took the car home but after driving less than 20 miles,the car had the same issue. I again took it back to delearship. This time they are replacing something called vcr.. Still waiting now

2021 Infiniti QX50
  • Date of Incident: Feb-07, 2024
  • Date complaint filed: Mar-15, 2024
  • Failed components: ENGINE

I purchased this 2021 qx50 infiniti on [xxx] and have experienced consistent engine knocking. In checking out this problem, i have found that it is apparently a widespread problem with the engine in 2021 qx50 vehicles and can possibly lead to engine lock up and engine failure. The engine thus far has not locked up or failed. I have reported the issue to the dealership, infiniti of gwinnett located at 3090 satellite blvd, duluth, ga 30096 and am scheduling to have the dealership investigate the problem. Needless to say this is a major concern and if there are ongoing nhtsa investigations and findings i definitely want to be made aware of same. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)

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