Consumers have filed a total of 15 complaints related to Infiniti VISIBILITY/WIPER.
Sunroof exploded when driving on the highway, we pulled over immediately and called infiniti customer service for technical help, they asked me to drive to nearest infiniti retail store to replace the glass. When we got the store, there's no mechanic because it's saturday. The staff there told me to come monday to see if they can determine the sunroof exploded by itself. They helped us cover the sunroof with hardboard and tapes. We drove to the retail store--hgreg infiniti monrovia on monday. Their technicist told us there's no way to determine the reason of explosion without checking the remain glass covered by the hardboard and claimed that they never heard about a case of sunroof explosion , if broken must be hit by other stuff, which is obviously lying since you can search out thousands of sunroof exploding cases online in one minute. We couldn't convince each other, so i left. The only help i am seeking from nhtsa is to offer a way to determine the causing, for instance, an authenticate third party to test the remain material. Only with the legally binding evidence, can i sue the unethical company.
On march 26, 2021 the sunroof exploded and shattered during commute home from work in dallas on i30 eastbound near the ferguson road exit. Traffic was surprisingly light and there were no large trucks near me.
2019 Infiniti Q50 SUNROOF SHATTERED WHILE DRIVING ABOUT 65MPH DOWN THE HIGHWAY. THERE WERE NO VISIBLE ROCKS/DEBRIS ON ROADWAY OR SEEN COMING TOWARDS VEHICLE. SOUNDED LIKE A SHOT OR EXPLOSION AND MOST OF THE GLASS SEEMED TO SHATTER OUTWARDS
Traveling i-10 going 75mpg, and the sun roof exploded. Sounded like we had been shot. Nothing was in front of us when it happened. The interior shade was not opened , so no glass was blown in. There was a big hole with the glass being bulged outward (up. )
This car some with an internal rear view mirror that is supposed to auto dim (no flip lever) mirror does not auto dim. Lights of cars behind me are full strength when viewed through the mirror i have had the car to the dealer three times for this and i have worked with infiniti consumer affairs. They told me that this is how the mirror works. It is very unsafe i have to tilt the mirror up at night and am unable to use it to see anything behind me while driving.