Consumers have filed a total of 9 complaints related to Infiniti SEAT BELTS.
February 3, 2021, i was driving home to dallas from a business trip in san antonio. My mother and daughter were with me. My daughter got tangled in the middle seatbelt of the second row. Instead of the seatbelt loosening up, it got tighter. I had no way to remove it. I called 911 in order for them to cut her out. My daughter began to throw up from the compression of the seatbelt around her stomach. The ambulance team checked her out and she is doing fine. The police did an incident report and was concerned that the seatbelt did not loosen up after pulled over to the median and parked the car. It got tighter and i could not pull it off of her.
Seatbelt strap is fraying / tearing on 3 seatbelts and one of them has completely torn. The driver side seat belt clamp won't disengage preventing it from being sized. Infiniti has denied my warranty claim and stated that i somehow damaged it. I think it is a quality issue and should be honored as a warranty item.
TL* THE CONTACT OWNS A 2018 Infiniti QX80. WHILE DRIVING APPROXIMATELY 38-40 MPH, THE DRIVER OF AN ONCOMING VEHICLE FAILED TO YIELD THE RIGHT OF WAY AND CRASHED INTO THE DRIVER'S SIDE DOOR AND DRIVER'S SIDE FRONT FENDER OF THE CONTACT'S VEHICLE. THE DRIVER'S FRONTAL AIR BAG DEPLOYED; HOWEVER, THE SIDE CURTAIN AIR BAGS FAILED TO DEPLOY. THE CONTACT ALSO STATED THAT THE SEAT BELT FAILED TO RESTRAIN HIM FROM MOVING FORWARD. THE CONTACT SUSTAINED A CONCUSSION. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. A LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,400. *DT*JB
TL* THE CONTACT OWNED A 2017 Infiniti QX60. WHILE THE CONTACT'S HUSBAND WAS OPERATING THE VEHICLE, HE WAS FORCED TO HARD BRAKE. THE SEAT BELT PRETENSIONER DID NOT TIGHTEN AND THE CONTACT ALMOST SUSTAINED A HEAD INJURY. SANFORD INFINITI (995 RINEHARD RD, FL) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE OPERATED AS INTENDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS NOT PROVIDED. *BF VIN INVALID UPDATED 8/9/18*JB