Infiniti SUSPENSION Complaints

Infiniti SUSPENSION Complaints
    • 4 Complaints
    • 0 Crashes
    • 0 Fires
    • 0 Injuries
    • 0 Fatalities
    • Consumers have filed a total of 4 complaints related to Infiniti SUSPENSION.

    Models

    • Complaints per Model
    • Q50 4

    Recent Complaints

    Parts: SUSPENSIONFUEL/PROPULSION SYSTEM
    • Date of Incident: Jan-04, 2021
    • Date complaint filed: 18:12 Jan-06, 2021

    I PROCEEDED FROM A STOP SIGN AND ONCE I MADE IT TO MY DESTINATION WHICH WAS LESS THAN A 1/4 MILE THE CAR STARTED SPUTTERING ONCE I PULLED IN THE YARD. THE CHECK ENGINE LIGHT CAME ON, SO I LEFT TO GO BACK TO MY HOUSE AND IT STARTED ACTING FINE. I COULD SMELL FULL IN THE CABIN. I WAS COMING HOME ONE NIGHT AND IT DID THE SAME THING EXCEPT THE ENGINE LIGHT DIDN?T COME ON. THIS IS THE SECOND Q50 THAT HAS DONE THIS. THE DEALERSHIP HAD TO COME GET THE FIRST ONE BECAUSE IT WOULDN?T CRANK.

    Parts: SUSPENSIONSERVICE BRAKES
    • Date of Incident: Sep-11, 2020
    • Date complaint filed: 00:00 Sep-15, 2020

    TL* THE CONTACT OWNS A 2017 Infiniti Q50. THE CONTACT STATED THAT THE VEHICLE PULLED TO THE RIGHT WHILE DRIVING. ADDITIONALLY, THE VEHICLE SHOOK ABNORMALLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO MIKE WARD INFINITI (1800 LUCENT CT, HIGHLANDS RANCH, CO 80129, (303) 350-4300) AND THE CONTACT WAS INFORMED THAT THE REAR ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT THE CONTROL ARMS ALSO NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS 35,000.

    Parts: SUSPENSIONSERVICE BRAKESFUEL SYSTEM GASOLINE LINES/PIPING AND FITTINGS
    • Date of Incident: Dec-29, 2018
    • Date complaint filed: 00:00 Sep-08, 2020

    TL* THE CONTACT OWNS A 2019 Infiniti Q50. THE CONTACT STATED WHILE DRIVING AT HIGH SPEEDS, THE REAR END BECAME VERY UNSTABLE. THE ABS WOULD NOT OPERATE PROPERLY. WHILE DEPRESSING THE BRAKE PEDAL, THERE WAS NO PULSATION TO THE BRAKE PEDAL. ADDITIONALLY, THE COLLISION AVOIDANCE SYSTEM RANDOMLY ACTIVATED CAUSING THE VEHICLE TO STOP ABRUPTLY WITH NO OBJECT OR VEHICLE NEARBY. THE CONTACT ALSO STATED THAT THE HIGH-PRESSURE FUEL LINES WERE LEAKING CAUSING AN ODOR OF FUEL TO BE PRESENT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49.*DT *TR

    Parts: SUSPENSIONSTEERINGSERVICE BRAKES
    • Date of Incident: Dec-29, 2018
    • Date complaint filed: 00:00 Apr-12, 2020

    This car has always drifted to the right. Now it is drifting to the right and left. Constantly having to correct steering to keep straight. Car pulls hard to the left when braking. Going over bumps or at high speeds the car feels very loose and getting harder to keep in control. The car also shifts at 2 rpms and feels like its jerking. Has been taken in for alignment 4 times and the dealerships refuse to inspect or fix car. The toe specs are constantly being thrown out of spec in less than 4 weeks when hitting bumps the steering wheel shifts and stays shifted. It is harder to turn left than it is to turn right. *dt consumer stated she now has a bent strut and manufacturer told the dealership to release the car until consumer settled the claim with her lawyer. *jb*dt*dt*jb consumer stated there are multiple manufacturer defect. *jb*dt *dl

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