Infiniti VISIBILITY:SUN/MOON ROOF ASSEMBLY Complaints

Infiniti VISIBILITY:SUN/MOON ROOF ASSEMBLY Complaints
    • 4 Complaints
    • 0 Crashes
    • 0 Fires
    • 0 Injuries
    • 0 Fatalities
    • Consumers have filed a total of 4 complaints related to Infiniti VISIBILITY:SUN/MOON ROOF ASSEMBLY.

    Models

    Recent Complaints

    Parts: VISIBILITY
    • Date of Incident: Jan-17, 2021
    • Date complaint filed: 00:00 Mar-12, 2021

    2015 Infiniti Q50. CONSUMER STATED THAT WHILE DRIVING THE SUNROOF EXPLODED AND SHATTERED. *LD *JS

    Parts: VISIBILITYFORWARD COLLISION AVOIDANCE
    • Date of Incident: Apr-19, 2019
    • Date complaint filed: 00:00 Jun-14, 2019

    TL* THE CONTACT OWNS A 2019 Infiniti QX60. WHILE DRIVING 35 MPH WITH THE DRIVER ASSIST SYSTEM ACTIVATED, THE FORWARD COLLISION AVOIDANCE WITH PEDESTRIAN DETECTION SYSTEM WARNING INDICATOR ILLUMINATED. AS A RESULT, THE DRIVER ASSIST SYSTEM DEACTIVATED. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO BEAVERTON INFINITI (LOCATED AT 9500 SW CANYON RD, PORTLAND, OR 97225, (503) 626-8822) SEVERAL TIMES, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE DEALER ALSO STATED THAT THE SUN/PANORAMIC ROOF MOTOR AND HEADLINER NEEDED TO BE REPLACED. THE SUN ROOF MOTOR WAS REPAIRED, BUT THE HEADLINER WAS NOT. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 8,500.

    Parts: VISIBILITY
    • Date of Incident: Mar-06, 2019
    • Date complaint filed: 00:00 Mar-07, 2019

    TL* THE CONTACT OWNS A 2015 Infiniti QX60. THE CONTACT STATED THAT THE SUN ROOF EXPLODED WITHOUT WARNING. THE SUN ROOF APPEARED TO BE PRESSURIZED TO THE POINT THAT IT BUCKLED OUTWARD WHEN THE FAILURE OCCURRED. THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN AND PARKED DUE TO THE FAILURE. A DEALER HAD NOT BEEN NOTIFIED. THE MANUFACTURER WAS IMMEDIATELY NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,519.

    2015 Infiniti Q70 HYBRID
    Parts: VISIBILITY
    • Date of Incident: Aug-31, 2015
    • Date complaint filed: 00:00 Sep-01, 2015

    Tl* the contact owns a 2015 infiniti q70 hybrid. While driving approximately 70 mph, the contact heard a loud pop noise. The contact pulled over and observed that the sun roof exploded. The vehicle was not taken to a dealer or diagnosed. The manufacturer was not made aware of the failure. The failure mileage was 1,000.

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