Infiniti EXTERIOR LIGHTING Complaints

Infiniti EXTERIOR LIGHTING Complaints
    • 11 Complaints
    • 1 Crashes
    • 0 Fires
    • 0 Injuries
    • 0 Fatalities
    • Consumers have filed a total of 11 complaints related to Infiniti EXTERIOR LIGHTING.

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    Recent Complaints

    Parts: EXTERIOR LIGHTING
    • Date of Incident: Dec-08, 2019
    • Date complaint filed: 19:53 Dec-10, 2019

    EXCESSIVE CONDENSATION AND INTERNAL FOGGING IN THE PASSENGER SIDE HEAD LAMP CAUSED THE LIGHTS (HIGH BEAMS, HAZARD BEAMS AND REGULAR LIGHTS) TO FAIL AND REMAIN INOPERABLE. DRIVING WITHOUT PROPER PAIRED LIGHTING IS UNSAFE. THE HEADLAMP ASSEMBLY WAS DIAGNOSED AT AN INFINITI DEALER AS REQUIRING FULL REPLACEMENT. EXCESSIVE CONDENSATION CAUSED THE WATER TO DAMAGE THE HEADLIGHT ASSEMBLY AND IS NOT ASSOCIATED WITH THE NORMAL WEAR AND TEAR REQUIRED BY CONSUMERS. THE COST OF REPLACING SAID HEAD LAMP ASSEMBLY EXCEEDS $2000 EVEN THOUGH THE CAR HAS NOT ENCOUNTERED A FRONT END COLLISION. AFTER CONTACTING INFINITI CONSUMER AFFAIRS DEPARTMENT, THEY CONCLUDED THAT NO OPEN RECALL EXISTED. THEREFORE, INFINITI WOULD NOT COVER THE COST AND I WAS FORCED TO PAY OVER $2000 TO REPLACE THE WATERLOGGED LAMP AS DRIVING WITHOUT SAID REPLACEMENT DURING THE EVENING, NIGHT OR DURING POOR WEATHER CONDITIONS POSES A DANGER TO ME AND OTHER DRIVERS. THE LAMP ASSEMBLY WAS FAULTY BY DESIGN SINCE THIS ISSUE HAS OCCURRED WITH SIMILAR INFINITI VEHICLES AND HAS BEEN REMEDIED BY A RECALL. NHTSA SHOULD FORCE A RECALL OF THE QX60 HEADLAMP THAT FAILS DUE TO EXCESSIVE CONDENSATION AND IS NOT CATEGORIZED AS NORMAL WEAR TO MY VEHICLE.

    Parts: STRUCTUREEXTERIOR LIGHTINGELECTRICAL SYSTEM
    • Date of Incident: Jun-15, 2019
    • Date complaint filed: 22:17 Dec-07, 2019

    Rm collision forged my signature to cash out 20'000$ and did not fix my car. My car was stolen june 15, 2019

    Parts: EXTERIOR LIGHTING
    • Date of Incident: Nov-12, 2019
    • Date complaint filed: 00:00 Nov-15, 2019

    TL* THE CONTACT OWNS A 2015 Infiniti QX60. WHILE TRAVELING 50 MPH, THE CONTACT WAS PULLED OVER BY A POLICE OFFICER BECAUSE THE PASSENGER SIDE HEADLIGHT BULB WAS BURNED OUT. THE CONTACT TOOK THE VEHICLE TO INFINITI OF SAN ANTONIO (12150 W INTERSTATE 10, SAN ANTONIO, TX 78230, (210) 941-4445) WHERE IT WAS DIAGNOSED THAT MOISTURE SEEPED INTO THE HEADLIGHT AND CAUSED THE BURN OUT. THE CONTACT WAS GIVEN A REPAIR ESTIMATE OF $2,500. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 60,097.

    Parts: EXTERIOR LIGHTING
    • Date of Incident: Oct-26, 2018
    • Date complaint filed: 12:17 Oct-29, 2018

    This was a rental vehicle, not my personal vehicle, but is applicable to multiple brands and models. The safety issue is due to the headlight modes. The default mode is off, yet the drl's remain on. These are bright enough that you can drive in the middle of the night and not realize that your actual headlights are off, which means that the tail lights are off. I have been seeing several vehicles every day with people driving with no lights on, even in poor visibility. The default should be for the headlights to be in auto mode or drl's must be off when you select off. I have been surprised several times this fall by drivers driving excessively slow with their lights off on the highway in the rain at night. You cannot see them till you are very close. All of them have these new led drl's on at the time. This is a universal issue that needs to be addressed. It shows a very basic lack of thought to design headlights in this way and is a serious safety issue in my opinion.

    Parts: EXTERIOR LIGHTING
    • Date of Incident: Apr-28, 2018
    • Date complaint filed: 03:07 Oct-06, 2018

    Well when i purchased my 2015 infinity on04/21/18 all was working fine until a week after i had the car my day time running light on my driver side went out but i do have my regular running lights not understanding what could have taken place for the light to just go out like that i haven't seen another infinity with this problem

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