Jaguar Complaints

  • 102 Complaints
  • 14 Crashes
  • 5 Fires
  • 20 Injuries
  • 0 Fatalities
  • A total of 102 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 19.6%, or 20 of those complaints have caused some degree of injury. 13.7%, or 14 were crash related, and 4.9%, or 5 complaints describe fire-related incidents.

Recent Complaints

Parts: ELECTRICAL SYSTEM
  • Date of Incident: Feb-19, 2019
  • Date complaint filed: 00:00 Feb-19, 2021

TL* THE CONTACT OWNS A 2015 Jaguar XF. THE CONTACT STATED THAT THE INTERIOR BUTTONS AND SWITCHES WERE STICKY. THE VEHICLE WAS TAKEN TO PARETTI JAGUAR LAND ROVER BATON ROUGE (13934 AIRLINE HWY, BATON ROUGE, LA 70817, (225) 756-5247) WHERE IT WAS DIAGNOSED WITH NEEDING THE DOOR WINDOW SWITCH, FRONT AND REAR WINDOW SWITCH PACK, AUX TRUNK RELEASE, CRUISE CONTROL, STEERING WHEEL, AIR CONDITION AND RADIO CONTROLS, TRANSMISSION CONTROLS, AND FACIA SWITCH PACK TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE MANUFACTURER OFFERED A DISCOUNT FOR THE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 20,753.

Parts: UNKNOWN OR OTHERSERVICE BRAKESPOWER TRAIN
  • Date of Incident: Jan-31, 2021
  • Date complaint filed: 10:44 Feb-08, 2021

MY 2015 Jaguar XJ , WHICH WAS IN PARK GEAR - WITH ENGINE RUNNING, STARTED ROLLING BACK ON THE DRIVEWAY IN A DANGEROUS AND UNEXPLAINED FASHION AND ALMOST HIT MY KIDS AND I. THERE WAS NO-ONE IN THE CAR, AND I WAS ABLE TO BRING THE CAR TO A STOP BY JUMPING IN AND SLAMMING THE BRAKES. THE CAR WAS ROLLING, NOT SLIDING. THE SURVEILLANCE CAMERA CAUGHT THIS SCARY MOMENT AND YOU CAN VIEW THAT AT THE LINK BELOW HTTPS://DRIVE.GOOGLE.COM/FILE/D/1_NFUQM9JZBIFLLVDKF7-H5YU2OD6OO0F/VIEW?USP=DRIVESDK

Parts: ELECTRICAL SYSTEM
  • Date of Incident: Feb-04, 2021
  • Date complaint filed: 12:32 Feb-05, 2021

Upon driving out of our house to take kids to school there was an error message on display. Prior to this an update was done to the vehicle. Prior to update the vehicle charged battery with a range of 234. After the? Update? Was done 2 days ago the battery did not fully charge despite being on a supercharger over 12 hours. The car charged only to about 160 and then displayed this message on the display : vehicle not fully charged. Power cut detected.

Parts: LANE DEPARTUREFORWARD COLLISION AVOIDANCE
  • Date of Incident: Feb-05, 2021
  • Date complaint filed: 12:24 Feb-05, 2021

As we were on our way to jaguar dealership, oddly enough, after we received an update 2 days ago, the front collision alarms go off with no vehicle in front or side of the vehicle. It did this 3 times just on the way to dealership. The vehicle was in motion on the city road. No other vehicles near vehicle to the front back or sides.

Parts: VISIBILITY/WIPERSEATSELECTRICAL SYSTEM
  • Date of Incident: Nov-08, 2020
  • Date complaint filed: 17:24 Jan-13, 2021

While vehicle powered on, rear passenger side seat heater caught fire / electrical fire with significant, ongoing smoldering. Burned seating and passenger. Required passengers to immediately evacuate the vehicle. Seat heater fire impacted cabin climate control, defrost sensors, windshield wiper sensors and more. Fire continued while parked and running. Toxic electrical fire scent permeates vehicle. Photos and video available.

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