Jeep Complaints

  • 9834 Complaints
  • 459 Crashes
  • 177 Fires
  • 336 Injuries
  • 6 Fatalities
  • A total of 9834 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 3.4%, or 336 of those complaints have caused some degree of injury. 4.7%, or 459 were crash related, and 1.8%, or 177 complaints describe fire-related incidents.

Recent Complaints

Parts: ENGINE
  • Date of Incident: Nov-29, 2020
  • Date complaint filed: 16:07 Dec-01, 2020

TL-THE CONTACT OWNS A 2016 Jeep Cherokee. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO BLUE RIBBON CHEVROLET BUICK GMC INC (1701 S KERR BLVD, SALLISAW, OK 74955, (918) 416-4590) AND THE CONTACT WAS INFORMED THAT THE OIL LEVEL WAS LOW AND AS A FEATURE OF THE VEHICLE, THE VEHICLE STALLED DUE TO LOW OIL LEVEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE AN OIL CHANGE WAS PERFORMED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. AH

Parts: SUSPENSION
  • Date of Incident: Nov-13, 2020
  • Date complaint filed: 15:28 Nov-30, 2020

I OWN A 2015 Jeep Cherokee SPORT WITH 104K MILES. BOTH REAR KNUCKLES NEED REPLACED AND THE BUSHINGS IN THE PASSENGER SIDE IS SEVERELY WORN MORE THAN THE OTHER. THERE ARE NO LOCAL DEALERS WHO CAN GET THEM AS THEY ARE BACK ORDERED THROUGH CHRYSLER. ONE DEALER IS SHOWING 30+ ORDERED THROUGH THEIR DEALERSHIP ALONE. I HAVE EVEN CONTACTED CHRYSLER CORPORATE DIRECTLY WITH NO LUCK OR ADDITIONAL INFORMATION. MY LOCAL TECHNICIAN SAID THIS IS A MAJOR ISSUE ESPECIALLY WITH WINTER COMING TO MY AREA AND THAT IS MAY CAUSE THE VEHICLE TO NOT BE ABLE TO CONTROL AS INTENDED. THE PART IS UNAVAILABLE EVEN THOUGH IT IS A MAJOR SAFETY ISSUE! THE PART # PROVIDED FROM THE DEALERS IS 5090072AE. WHILE RESEARCHING VARIOUS SITES FOR ANOTHER SOURCE, I AM ONLY ABLE TO FIND 5090072AD, WHICH LOOKS LIKE THE RIGHT PART BUT DOES NOT MATCH PART NUMBERS. HOW DO I GET A PART THAT MY VEHICLE REQUIRES TO FUNCTION SAFELY AND KEEP MY FAMILY SAFE (NEW BORN CHILD) WHEN THE MANUFACTURER WON'T PROVIDE ME THE PART OR GIVE ME AN UPDATE ON WHEN ONE WOULD BE AVAILABLE.

Parts: ELECTRICAL SYSTEMUNKNOWN OR OTHER
  • Date of Incident: Nov-30, 2020
  • Date complaint filed: 14:13 Nov-30, 2020

I BOUGHT A 2016 Jeep Cherokee LATITUDE WITH 56,000. I HAD IT FOR 1 DAY BEFORE I GOT A SERVICE SHIFTER WARNING ON MY DASHBOARD AND ALL OF THE LIGHTS ON THE SHIFTER LIT UP RED. I CALLED THE DEALERSHIP AND THEY TOLD ME TO COME IN RIGHT AWAY, BUT THE LIGHT WENT OFF WHEN I TURNED THE CAR OFF. THE LIGHT DIDN?T COME BACK ON FOR A FEW WEEK, BUT NOW IT COMES ON EVERYDAY. I HAVE READ SEVERAL FORUMS ABOUT PEOPLE HAVING THE SAME ISSUES WITH THEIR 2016-2019 JEEP?S, AND EVEN AFTER GETTING THE WIRING AND SHIFTER REPLACED THE ISSUE WILL COME BACK. I?VE READ ABOUT PEOPLE WHOSE CAR GETS STUCK IN GEAR AND THEY CAN?T PUT IT INTO DRIVE OR PARK. THIS NEEDS TO BE LOOKED INTO BECAUSE PEOPLE CANNOT AFFORD TO KEEP PAYING TO HAVE THE ISSUE ?FIXED? WHEN IT ISN?T REALLY GETTING FIXED AND NOBODY KNOWS WHY.

Parts: ENGINEPOWER TRAIN
  • Date of Incident: Nov-30, 2020
  • Date complaint filed: 13:21 Nov-30, 2020

Vehicle stalls out and leaves motorists stranded. Engine stalls and has the potential to resume normal power but has a serious lag between power given and power accepted by engine (2-5 secs). Possibility for collision is great and possibility for being left stranded is great. Battery and normal maintenance has been performed.

Parts: POWER TRAINSTRUCTURE
  • Date of Incident: Aug-01, 2020
  • Date complaint filed: 04:11 Nov-30, 2020

I received a notification a few times saying service transmission. The light would stay on for a day then go away. Upon the third time or receiving this message i noticed my car started shifting hard while accelerating. I had someone check my codes and i received 3 codes. B10e9, b10ea, and p1db7. I have read so many similar problems with this vehicle and i noticed my vin is not on the recall list. I only had this car for 2 months before i got any of these messages and started having these issues. I can? T afford to fix this at the moment and it? S really stressful trying to figure out what is wrong with my car. Its very dangerous to drive. Please help.

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