Jeep Complaints

  • 8610 Complaints
  • 422 Crashes
  • 157 Fires
  • 307 Injuries
  • 6 Fatalities
  • A total of 8610 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 3.6%, or 307 of those complaints have caused some degree of injury. 4.9%, or 422 were crash related, and 1.8%, or 157 complaints describe fire-related incidents.

Recent Complaints

Parts: ELECTRONIC STABILITY CONTROL
  • Date of Incident: Jul-05, 2020
  • Date complaint filed: 20:52 Jul-05, 2020

Service shifter light comes on and all shift gears (park, neutral, reverse,drive ) light up in red after driving on mountain road. Pulled to side and turned car off. Reset light but came on again 20 min later. Apparently known issue with jeeps.

Parts: UNKNOWN OR OTHER
  • Date of Incident: Jun-19, 2020
  • Date complaint filed: 15:08 Jul-05, 2020

Vehicle seems to be slipping or missing. Something is definitely wrong. Purchased from carmax, called and had the car checked out thru they? Re service department. They couldn? T find anything wrong. Husband reset transmission but same problem exists. Called local jeep dealership to check it out, they told me to take it back where i purchased. Which i said i already had, he still said take it back to them, so they can take it to get it looked at. Sounds like run around to me. Can you help me?

Parts: UNKNOWN OR OTHER
  • Date of Incident: Jul-05, 2020
  • Date complaint filed: 09:19 Jul-05, 2020

I TURNED ON MY VEHICLE GETTING READY FOR WORK WHEN A MESSAGE READING ?SERVICE SHIFTER? APPEARED WHILE THE LIGHTS ON THE SHIFTING SETTINGS LIT UP. I LOOKED UP THE PROBLEM ONLINE AND FOUND THAT IT?S BEEN A COMMON THING HAPPENING TO OTHER Jeep Cherokee OWNERS. I WAS IN MY DRIVEWAY, STATIONARY WHEN THIS HAPPENED AND NOW I CAN?T GO TO WORK UNTIL IT IS FIXED BECAUSE I?M CONCERNED THAT IF I DRIVE AROUND TOO MUCH A MORE SERIOUS ISSUE MAY OCCUR.

Parts: POWER TRAIN
  • Date of Incident: Jul-03, 2020
  • Date complaint filed: 22:19 Jul-04, 2020

Jeep will be in drive. I will be driving. It will stop and give warning that vehicle needs to be put in park before it can be put in drive. But shifter has been in drive for a while and i had been driving. It will lose power for now reason. Like it is downshifting but my foot is one the gas peddle. Has happened numerous times both issues.

Parts: UNKNOWN OR OTHER
  • Date of Incident: Jul-04, 2020
  • Date complaint filed: 16:37 Jul-04, 2020

My car has stalled on me a total of 8 times. Today while at the gas station i turned my car off and had to wait in the heat for my car to reboot and come back on. I spoke with some one in the service department who told me that the recall had been taken care of and that we should not have any other problems just 1 wk and a half ago when my car was serviced. We are currently having the same problem. I? M furious! I call and call and get the run around and now am told since i have 65000 miles i may now have to cover the expenses of a new starter because of their mess up.

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