2016 Jeep CHEROKEE - POWER TRAIN Failure Complaint (#b17aa9)

2016 Jeep CHEROKEE

  • Date of Incident: Sep-10, 2024
  • Date complaint filed: Dec-17, 2024
  • Failed components: POWER TRAIN

The contact owns a 2016 jeep cherokee. The contact stated that while driving 25 mph, the message “4wd unavailable” was displayed. The contact stated that the vehicle lost motive power. The vehicle was taken to the dealer where it was diagnosed and determined that the power transfer unit (ptu) needed to be replaced. The vehicle was not repaired. The contact stated that the vin was not included in nhtsa campaign number: 23v302000 (power train). The manufacturer was notified of the failure but offered no assistance. The contact was then referred to the nhtsa hotline to report the failure. The failure mileage was 96,000.

Vehicle VIN Info

VIN Pattern1C4PJMDB*GW******
Drive Type4WD/4-Wheel Drive/4x4
Gross Vehicle Weight RatingClass 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)
ManufacturerFCA US LLC
MakeJEEP
ModelCherokee
Model Year2016
SeriesKL
TrimLimited
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Engine Displacement (L)2.4
Engine Displacement (CC)2400
Engine Displacement (CI)146.457
Other Engine InfoSales Code : ED3,ED7,EDD,EDE,ED6,ED8
Primary Fuel TypeGasoline
Brake System TypeHydraulic
Tire Pressure Monitoring System (TPMS)Direct
Front Air Bags1st Row (Driver and Passenger)
Side Air BagAll Rows
Seat BeltsManual
Other Restraint System InfoActive Seat Belt
Plant Company NameToledo North Assembly
Plant CityTOLEDO
Plant StateOHIO
Plant CountryUNITED STATES (USA)
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