Jeep Complaints

2017 Jeep GRAND CHEROKEE
  • Date of Incident: Apr-17, 2024
  • Date complaint filed: Apr-17, 2024
  • Failed components: SERVICE BRAKES and BACK OVER PREVENTION: WARNINGS

Bought my jeep used in sept 2023. For the first time hooked it up to my small trailer to pick something up. Pulled around and went to reverse and the rear park assist braking jammed on. At first i wasn't concerned. I knew there was a way to turn them off based on my jeep manual. Unfortunately, the park assist would not turn off. Neither the park assist button on dash nor the settings in the computer screen would turn them off. The light on the dash button would turn on for 2 seconds but then turn right back off. In the computer settings , i would click the rear park assist to uncheck it. It would uncheck for a few seconds then check mark would come right back again. I tried to turn off the front park assist in the computer just to see what would happen. I can't turn those off either. This is extremely dangerous. I was very lucky i discovered this before i left my property. What if i was in a busy place, road, parking lot, etc. So i do have an appt with my dealer tomorrow, who claims to have never heard of this issue before. . But after doing simple google searches on the internet, i found numerous instances of many mopar vehicles, like my jeep gc, dodge durango, chrysler pacifica, etc. Who have had the same exact issue when they try to tow something and cannot turn off the park assist feature to back up with a trailer attached. I also called the fca us customer service line to tell them about this and they said they had never heard of this problem. Yet in the many forums i found where people have posted about this issue, they have had to get software update done on the park assist module to fix this issue. So it is known, but fca is not admitting to it being an issue. This should be a recall, or if nothing else, considered a necessary upgrade. Also found you have a report in your system already on this issue and i found a jeep service bulletin related to this issue as well. I will see what the dealer says tomorrow.

2019 Jeep COMPASS
  • Date of Incident: Apr-15, 2024
  • Date complaint filed: Apr-17, 2024
  • Failed components: ELECTRICAL SYSTEM

High coolant temperature notice code is thrown causing to lose all power to engine even though the vehicle is not overheating. I am put at risk because while traveling my jeep loses all power and someone could run into the back of my vehicle when traveling down the road.

2022 Jeep Wrangler
  • Date of Incident: Mar-15, 2023
  • Date complaint filed: Apr-17, 2024
  • Failed components: POWER TRAIN

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

2021 Jeep GRAND CHEROKEE
  • Date of Incident: Mar-21, 2024
  • Date complaint filed: Apr-17, 2024
  • Failed components: UNKNOWN OR OTHER

I was driving my usual route home from work during rush hour on southbound interstate 5 in seattle, wa when my sunroof glass exploded on my 2021 grand jeep cherokee. My first thought was that a tire had blown, it was so loud! Experiencing no loss of control, i quickly realized that the sound was my sunroof glass disintegrating when i heard glass shards rattling overhead. Thankfully my sliding visor was closed as i usually have this open. Of course had it been open i would have had glass shower down on me causing an accident and possibly seriously damaging my vision! I got home safely where i called my car insurance to report what happened. I asked if they wanted me to send photos of the exploded sunroof glass they told me there was no need since it should be a simple fix. Well it has not been so. Insurance sent me to a local collision shop a few days later which turned me away since there was no collision. I called several glass places after this myself and was told by each one they don't deal with replacing sunroof glass. I contacted a jeep dealership told them my situation, what had happened. The dealership scheduled for me to come in 30 plus days for an inspection since that was first availability. I called several dealerships to try to get seen earlier they were all a month out give or take for appointments. Given the suddenness of the explosion and the apparent absence of any external cause, it seems to me that it was caused by a manufacturing flaw, or design defect, in the glass or its frame. Although i am a longtime owner and fan of jeep vehicles i find that this was unacceptable since this is obviously a potential safety issue, as well as a major inconvenience. I also feel jeep should cover the expense on this! I owned a jeep compass prior to my grand cherokee that had a sunroof and never had an issue. I don't want this to happen to others and this goes for anyone who has a sunroof that this could happen without any warning.

2021 Jeep Wrangler
  • Date of Incident: Apr-16, 2024
  • Date complaint filed: Apr-17, 2024
  • Failed components: SUSPENSION

When I encounter a bump in the road or uneven pavement at highway speeds, the jeep begins to wobble violently (being shook like a bag of popcorn). I have to release the gas and slow down for it to stop. This has happened numerous times over the past 2 years. I didn't report it previously as I thought it was just a jeep thing and poor manufacturing. Now that I have become aware that it is prevalent in the Wrangler for years and most likely a part (suspension damper or bushings) issue, I am reporting it.

2014 Jeep CHEROKEE
  • Date of Incident: Apr-03, 2024
  • Date complaint filed: Apr-17, 2024
  • Failed components: POWER TRAIN

My vehicle had no service light or warnings prior to shutting down in a parking lot. Now it won’t start and says 4wd is unavailable, service transmission. I had to pay for it to be towed to my home. I’m a disabled veteran living on a fixed income and cannot afford to take it to a dealer. Seems to me that the recall w47 20v343000 directly addresses the reason my vehicle is inoperable and so should include my vin!

2017 Jeep RENEGADE
  • Date of Incident: Apr-01, 2024
  • Date complaint filed: Apr-17, 2024
  • Failed components: ELECTRICAL SYSTEM and EXTERIOR LIGHTING

The grounding wire in the wiring harness of the driver's side, rear light assembly has melted. According to owner forums on the internet, there aren umerous reports of this being a problem.

2014 Jeep CHEROKEE
  • Date of Incident: Dec-17, 2023
  • Date complaint filed: Apr-17, 2024
  • Failed components: POWER TRAIN

The contact owns a 2014 jeep cherokee. The contact stated while driving approximately 30 mph, the message "service 4-wheel drive" was displayed. The contact stated that the failure had been recurring intermittently and was preventing the vehicle from switching from one driving mode to another as intended. The vehicle was taken to the dealer, where it was diagnosed that the power transfer unit (ptu) had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to nhtsa campaign number: 20v343000 (power train); however, the vin was not included. The manufacturer was not notified of the failure. The failure mileage was 153,000.

2019 Jeep CHEROKEE
  • Date of Incident: Apr-05, 2024
  • Date complaint filed: Apr-17, 2024
  • Failed components: ENGINE

The contact owns a 2019 jeep grand cherokee. The contact stated while driving at approximately 75 mph, the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed to a local independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was then towed to a local dealer where it was diagnosed that there was an oil leak into the engine causing two cylinders to fail. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,400.

2017 Jeep CHEROKEE
  • Date of Incident: Apr-12, 2024
  • Date complaint filed: Apr-16, 2024
  • Failed components: ENGINE, STEERING, and SERVICE BRAKES

I was driving my 2017 jeep cherokee latitude 2. 4l, car won't start, i have oil pressure sensor to warn me when low doesn't alert me at all, only time is when i realized a beep when i made turns and would indicate oil pressure low! I can't get my car to stop and it stalled on me while driving with no indication of low oil, and i have two kids and could have been very bad, since no power no breaks no steering!

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