The contact owns a 2024 jeep wrangler. The contact received notification of nhtsa campaign number:24v199000 (air bags,steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
What component or system failed or malfunctioned, and is it available for inspection upon request? Engine, yes. Has not been repaired yet while driving on the freeway between phoenix and flagstaff at around 75mph (speed limit). The engine completely failed causing me to have to pull over to the side of the road on a hill, luckly there was enough of a shoulder on the road to pull off safely and await a tow. Car would not start after the engine failed. Upon towing the car to a dealership i was informed that they found metal through the engine and it will require the engine to be replaced. Engine type 2. 0l turbo milage: ~46k
The contact owns a 2020 jeep cherokee. The contact stated that while the vehicle was parked the driver attempted to accelerate forward and the vehicle erroneously made a sharp left turn and crashed into a construction zone and causing damage to the vehicle and the construction site materials. No further information was available. During the incident no injuries were report and no police report was filed. The vehicle was later towed to the local dealer who diagnosed that the steering rack gear had fractured. The steering rack gear was replaced and the failure was remedied. The manufacturer was notified of the failure but no assistance was offered. The contact was later informed that the vin was not included in the nhtsa campaign number: 19v637000(steering). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 22,000.
The contact owns a 2022 jeep grand cherokee. The contact received notification of nhtsa campaign number: 24v132000 (suspension, steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The vin was not available.
When i pull up somewhere and apply brakes it will start jerking and act like it wants to go but if i put the jeep in park or neutral it stops. It's like the whole jeep will lunge forward when i am sitting there with my foot on the brake and it just feels like it's going to take off or die. It can't make up its mind.
I called our dealership to schedule the repair for this recall; they indicated that parts have been back ordered and they are only getting one part per week to accomplish repairs. They have a waiting list established on which i am number 62, which at the current rate of receipt of parts, i would be waiting for about 15 months to get the recall repair completed. For a recall that could potentially cause a crash without warning, this seems like something that should be addressed more quickly than 15 months.
During a high-speed collision/accident the vehicle had a high speed impact and rolled several times during the accident. The airbag system did not deploy as it should have the airbags in the seats for the sides, and the back did not deploy the driver of the vehicle myself was injured severely and ejected from the vehicle due to the airbags, not deploying, i sustained multiple injuries the only airbag that deployed was from the steering wheel which cause multiple rib fractures, and no other airbags were deployed the drivers seatbelt was locked, and could not be removed, unable to open the seatbelts.
Car stalling while driving or turning happens when i come off the freeway has only happened twice but my engine stalls both times and it takes about 30 seconds to a minute for me to regain power to continue driving
Sunroof exploded outward while driving on a smooth road. This percussion of an explosion would have caused serious problems had anyone been around me. The sound alone was damaging to my ears. The sunshade was closed and kept glass from raining down on me. No objects were able to fall on my vehicle nor were there any visible vehicles in front of me nor behind me.
Bought my jeep used in sept 2023. For the first time hooked it up to my small trailer to pick something up. Pulled around and went to reverse and the rear park assist braking jammed on. At first i wasn't concerned. I knew there was a way to turn them off based on my jeep manual. Unfortunately, the park assist would not turn off. Neither the park assist button on dash nor the settings in the computer screen would turn them off. The light on the dash button would turn on for 2 seconds but then turn right back off. In the computer settings , i would click the rear park assist to uncheck it. It would uncheck for a few seconds then check mark would come right back again. I tried to turn off the front park assist in the computer just to see what would happen. I can't turn those off either. This is extremely dangerous. I was very lucky i discovered this before i left my property. What if i was in a busy place, road, parking lot, etc. So i do have an appt with my dealer tomorrow, who claims to have never heard of this issue before. . But after doing simple google searches on the internet, i found numerous instances of many mopar vehicles, like my jeep gc, dodge durango, chrysler pacifica, etc. Who have had the same exact issue when they try to tow something and cannot turn off the park assist feature to back up with a trailer attached. I also called the fca us customer service line to tell them about this and they said they had never heard of this problem. Yet in the many forums i found where people have posted about this issue, they have had to get software update done on the park assist module to fix this issue. So it is known, but fca is not admitting to it being an issue. This should be a recall, or if nothing else, considered a necessary upgrade. Also found you have a report in your system already on this issue and i found a jeep service bulletin related to this issue as well. I will see what the dealer says tomorrow.