I had an incident happen in september 2023. As usual, i parked my car in reverse (r), and after that, i shifted it into park (p). Then, i released the brake, and the car unexpectedly reversed, resulting in an incident where my bumper got dented. Later, i found out that others had experienced the same problem. I'm confused whether it was due to the brake or shifting into park. They told me there is a brake booster problem as well. However, i'm puzzled as to how it happened since there's been a recall for other models in the same family group as my kia. Since that day, i've been following up with kia, but they are asking for a police report and insurance information. I'm still driving the car in the same condition until they repair it, and they have only replaced the brake booster. This incident marks the second time my brake booster has needed repair. Thanks.
When charging in warmer weather using a level 2 charger, the charging connector heats up causing the vehicle to suspend charging. Vehicle does resumes charging and then stops again minutes later. Brought up to dealer who installed software update in 2023 yet the problem persists.
On 4/14/24 i was turning the corner and my car cut off on me in the middle of the turn. I coasted to the nearest store. My engine light, oil light and battery light came on upon trying to restart the vehicle. The vehicle will not start and those lights still remain on. I had to have the vehicle towed home. As of today the vehicle still won't start. I am traumatized as this could of ended very badly. I could of been killed and or collided with another vehicle. When my car cut off i was unable to really steer the vehicle luckily there was a nearby gas station i was able to just sharply coast into and slam on brakes. I believe this is a major safety concern and needs to be addressed as i'm pretty sure i am not the only one with this issue. Upon trying to restart the car
The contact owns a 2011 kia forte. The contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Kia Soul. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine). The contact stated that while driving at an undisclosed speed and after parking the vehicle, the contact detected an abnormally strong burning odor. The check engine warning light was illuminated. The vehicle was taken to the dealer, who inspected the engine compartment for fuel and engine oil leaks and performed an engine test according to the recall remedy. The contact was informed that the vehicle had passed inspection and no repairs, including the engine replacement, were necessary. Additionally, the contact was informed that the strong burning odor would subside on its own. The failure recurred. The dealer was made aware of the failure but provided no assistance. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,000.
On April 11,2024, I attempted to drive my Soul EV out of the parking lot of my place of employment going less than one block only to have the power severely limited (from a speed of 40mph to 15mph on a busy road at rush hour). I was able to safely get myself to a parking lot and placed the car in park. I noticed both the triangle with the exclamation mark and EV in the center plus the turtle lights illuminated on the dashboard. I searched those lights and discovered there was an immediate warning about the EV battery and a failure within the battery plus a problem with the temperature of the battery cooling system. I turned the car off, placed it in park and attempted to drive again within the parking lot only to have the same scenario repeated. I was informed by the Kia Service Center that "Kia engineers are aware of this problem but there's no solutions. This is the THIRD time I have received a notice that the EV battery may malfunction or ignite and cause a fire. This car just had a battery recalled due to a malfunction as I had the car stop suddenly on a 3 lane highway. I waited months to get a replaced battery, then I got a recall notice but my battery had been replaced but I had to have some "wiring harness" repaired with the computer upgrade. Now suddenly the car stopped and showed a warning light about the temperature of the motor is too high. The service advisor acknowledged the car is unsafe to drive and has been unsafe.
The car shut off (engine died) when i was driving and it wouldnt restart. The car was in perfect working condition, low miles & well taken care of, no lights on the dash or anything. I had it towed to 2 different mechanics (first was private, 2nd was a kia dealership) - they both told me i needed a new engine or i needed part of the engine fixed and told me it didn't fall under any of the recalls. From what i've read i feel like it is a manufacturer's defect due to all of the recalls on this model/engine.
The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving at undisclosed speeds, the check engine warning light illuminated. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
The contact owns a 2013 Kia Soul. The contact stated that while the vehicle shut off and unoccupied, the engine caught on fire from the engine. The fire was extinguished by the local fire department and a claim number was provided. A police report was filed. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2016 Kia Sorento. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle stalled while accelerating. The vehicle was able to be restarted after a short period of time but would not accelerate as needed. The contact heard an abnormal sound, and the vehicle was taken to an independent mechanic who diagnosed the vehicle, and the contact was informed that the engine was low on oil. The contact took the vehicle to the dealer and the dealer diagnosed the vehicle with engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage is approximately 115,000.