Kia ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR Complaints

Kia ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR Complaints
    • 7 Complaints
    • 0 Crashes
    • 0 Fires
    • 0 Injuries
    • 0 Fatalities
    • Consumers have filed a total of 7 complaints related to Kia ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.

    Models

    Recent Complaints

    Parts: ENGINE AND ENGINE COOLING
    • Date of Incident: Nov-09, 2019
    • Date complaint filed: 00:00 Nov-15, 2019

    TL* THE CONTACT OWNS A 2015 Kia Soul. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LARRY STOVESAND KIA (528 SAN DIEGO RD, CARBONDALE, IL 62902, (618) 319-4690) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 19V12000 (ENGINE, ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 102,000.

    Parts: ENGINE AND ENGINE COOLING
    • Date of Incident: Oct-23, 2019
    • Date complaint filed: 00:00 Nov-07, 2019

    TL* THE CONTACT OWNS A 2016 Kia Soul. WHILE DRIVING APPROXIMATELY 25 MPH, A KNOCKING SOUND WAS HEARD FROM THE ENGINE COMPARTMENT AND THE VEHICLE LOST POWER. THE VEHICLE WAS DRIVEN TO GERALD KIA OF NAPERVILLE (1661 AURORA AVE, NAPERVILLE, IL 60540) WHERE IT WAS DETERMINED THAT THE CATALYTIC CONVERTER FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

    Parts: ENGINE AND ENGINE COOLING
    • Date of Incident: Sep-22, 2019
    • Date complaint filed: 00:00 Sep-24, 2019

    TL* THE CONTACT OWNS A 2015 Kia Soul. WHILE DRIVING 65 MPH, THE VEHICLE DECELERATED AND STARTED TO SHAKE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. ALSO, WHILE DRIVING UP A HILL, THE VEHICLE DECELERATED AND HESITATED TO MOVE. THE FOLLOWING DAY, THE VEHICLE WAS TOWED TO MASTRIA KIA (1555 NEW STATE HWY, RAYNHAM, MA 02767, (508) 802-6800) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,600.

    Parts: ENGINE AND ENGINE COOLING
    • Date of Incident: Jun-13, 2019
    • Date complaint filed: 00:00 Aug-29, 2019

    TL* THE CONTACT OWNS A 2015 Kia Soul. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND WOULD NOT EXCEED 40 MPH. THE VEHICLE WAS TAKEN TO MORITZ KIA FORT WORTH (8501 WEST FWY, FORT WORTH, TX 76116, (817) 502-9181) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

    Parts: ENGINE AND ENGINE COOLING
    • Date of Incident: Jun-09, 2019
    • Date complaint filed: 00:00 Jul-09, 2019

    TL* THE CONTACT OWNS A 2015 Kia Soul. WHILE DRIVING 50 MPH ON THE HIGHWAY, THE VEHICLE FAILED TO ACCELERATE AND STALLED. IN ADDITION, THE OIL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT ACTIVATED THE HAZARD LIGHTS AND WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS ABLE TO BE DRIVEN SLOWLY TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND; HOWEVER, A TUNE-UP AND OIL CHANGE WERE COMPLETED. AFTER THE CONTACT LEFT THE MECHANIC, THE VEHICLE STALLED AND WAS TOWED TO ANOTHER INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY FAILED. THE BATTERY WAS REPLACED, BUT THEN THE CONTACT WAS INFORMED THAT THE BATTERY WAS NOT THE SOURCE OF THE FAILURE. THE MECHANIC TEST DROVE THE VEHICLE AND INFOMED THE CONTACT THAT THE CATALYTIC CONVERTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TOWED TO KIA OF EAST HARTFORD (LOCATED AT 99 ASH ST, EAST HARTFORD, CT 06108, (860) 291-7000) WHERE IT WAS CONFIRMED THAT THE CATALYTIC CONVERTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.

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