Kia Sportage Complaints

Kia Sportage Complaints
  • 289 Complaints
  • 29 Crashes
  • 23 Fires
  • 24 Injuries
  • 0 Fatalities
  • Consumers have filed a total of 289 complaints for Sportage models.

Recent Complaints

Parts: ENGINE
  • Date of Incident: Jan-27, 2021
  • Date complaint filed: 00:00 May-11, 2021

TL* THE CONTACT OWNED A 2017 Kia Sportage. THE CONTACT STATED WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED. THE CONTACT THEN HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH THE STARTER NEEDING TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED BUT UPON RETRIEVING THE VEHICLE FROM THE INDEPENDENT MECHANIC AND STARTING THE VEHICLE SMOKE WAS SEEN COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT OPENED THE HOOD AND SAW A FIRE BEHIND THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS THEN TOWED TO KIA OF CHERRY HILL (1803 MARLTON PIKE W, CHERRY HILL, NJ 08002) WHERE IT WAS DEEMED A TOTAL LOSS. THE CONTACT WAS RELATING THIS ISSUE TO NHTSA CAMPAIGN NUMBER: 21V137000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO THE KIA ENGINE SETTLEMENT HOTLINE. THE FAILURE MILEAGE WAS 80,542.

Parts: UNKNOWN OR OTHER
  • Date of Incident: May-01, 2021
  • Date complaint filed: 21:55 May-01, 2021

Since the used car lot did not supply is with a key fob, we have to use the key to unlock the doors. When putting key in driver's door and turning key twice in a row (quickly)to unlock all doors, we have to pull handle anywhere from 2-3 times before the door will open. The car was stopped and not running when this happens.

Parts: SERVICE BRAKESENGINE
  • Date of Incident: Apr-28, 2021
  • Date complaint filed: 00:00 Apr-30, 2021

TL* THE CONTACT OWNS A 2017 Kia Sportage. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE AND BATTERY LIGHTS SUDDENLY DISPLAYED AND SMOKE WAS SEEN COMING FROM THE ENGINE COMPARTMENT BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER KIA OF BEDFORD LOCATED 18180 ROCKSIDE RD, BEDFORD, OH 44146. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN LOOKUP INDICATED THE VEHICLE WAS LISTED IN THE NHTSA CAMPAIGN NUMBER 21V137000 (SERVICE BRAKES). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 84,000.

Parts: UNKNOWN OR OTHERFORWARD COLLISION AVOIDANCEELECTRICAL SYSTEM
  • Date of Incident: Jan-12, 2021
  • Date complaint filed: 18:48 Apr-22, 2021

The screen in car goes completely blank and will not go back on till you turn car back on. Blind spot warning doesn? T always work on highway collision light comes on when there isn? T anyone in front of you backroads and highway.

Parts: VISIBILITY/WIPER
  • Date of Incident: Apr-20, 2021
  • Date complaint filed: 18:01 Apr-20, 2021

Rear hatch window shattered on bumper contact with a closed garage door from 6 inches. There was no damage to the aluminum garage door and no mark on the rear bumper. Car was put in reverse with foot on brake. Car idled into door when foot was removed from brake pedal.

Parts: AIR BAGS
  • Date of Incident: Apr-14, 2021
  • Date complaint filed: 21:31 Apr-18, 2021

2017 Kia Sportage GOING ON 2 YEARS WITH THIS VEHICLE 71256 MILEAGE NO ACCORDING ACCIDENTS ..AIRBAG LIGHT TURNED ON AND STAYED SOLID .. AFTER SCANNING ALL SYSTEMS FOR POSSIBLE TROUBLE CODES I DID GET A B1375 .. WHICH REFERS TO A PASSENGER DEFECTIVE AIRBAG MODULE THAT NEEDS REPLACEMENT OR FURTHER TESTING WHAT CONCERNS ME IS IF IN AN ACCIDENT WILL THIS AIRBAG FUNCTION ESPECIALLY WHEN I HAVE MY FAMILY IN THIS ONLY VEHICLE WE HAVE I CONTACTED LOCAL DEALERSHIP NOT UNDER ANY KIND OF WARRANTY I EXPLAINED WHAT IT MIGHT BE THEY QUOTED A PRICE OF OVER 1000 DOLLARS OR MORE AT THIS TIME CANNOT AFFORD SUCH AN EXPENSE I HAVE NEVER OWNED A VEHICLE WITH AIRBAG ISSUES AT ALL KIA MOTORS SHOULD ADDRESS IMMEDIATELY THIS EXTREMELY SAFETY DEFECT

Parts: VEHICLE SPEED CONTROLPOWER TRAINFUEL/PROPULSION SYSTEM
  • Date of Incident: Apr-11, 2021
  • Date complaint filed: 16:55 Apr-15, 2021

We were driving steady at about 45 mph and the rpm gauge rubbed at random just once every time. It has happened more than once we don? T change your speed or anything it just rubs up to about 5000 rpm and go back to normal and does it sporadically

Parts: SERVICE BRAKES HYDRAULIC
  • Date of Incident: Apr-15, 2021
  • Date complaint filed: 00:00 Apr-15, 2021

TL* THE CONTACT OWNS A 2020 Kia Sportage. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V137000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO STERLING KIA (197 N. EARL RUDDER FWY, BRYAN, TX 77802) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Parts: FUEL/PROPULSION SYSTEMENGINE
  • Date of Incident: Apr-12, 2021
  • Date complaint filed: 19:27 Apr-13, 2021

ADDENDUM TO COMPLAINT ON KIA MOTORS,KIA AMERICA, CITRUS KIA , THEIR SELL OF FIRST A BRAND NEW 2015 KIA SOUL,NOW RECALLED 5 YRS LATER AFTER WE BEGGED FOR HELP. WE ARE 2 DISABLED PERSON S WHO WERE DUPED BY KIA AND CITRUS, TRADED IN GOING INTO FURTHER DEBT AFTER GETTING NO WHERE WITH NHTSA, KIA ETC. KIA MOTORS TRADED AND FINANCED A BRAND NEW 2018 Kia Sportage ONLY TO HAVE DANGEROUS PROBLEMS WITH IT. KIA KNOWINGLY SOLD US 2 DANGEROUS VEHICLE S, WE HAD THE KNOCK SENSOR INSTALLED PER THE "UPGRADE", FARCE, SHOULD BE RECALL. THE CAR STALLED IN TRAFFIC AND ANOTHER DEALERSHIP PUT IN A WIRING HARNESS EXTENSION. WE ONLY HAVE 13,000 MILES ON THIS CAR BECAUSE WE DO NOT FEEL SAFE. THE DEALERSHIP DID AN OIL CHANGE LAST YEAR AND DAY BEFORE YESTERDAY. I RECEIVED A TEXT THAT OUR FUEL NEEDED ADDITIVE. IT IS IN " FAIR CONDITION", RECOMMEND WITH EVERY OIL CHANGE. NOT TRUE, NEVER RECOMMENDED BEFORE AND 13,000 MILES. IT SHOULD NOT NEED ADDITIVE ANYWHERE. SEE ATTACHED SCREENSHOT. I FULLY BELIEVE THEY ARE COVERING UP EVEN MORE AS IT RELATES TO THE PROBLEM IE SETTLEMENT? SERIOUSLY. OUR CAR IS WORTH NOTHING. I IMPLORE OUR NEW HEAD OF TRANSPORTATION TO LOOK INTO OUR COMPLAINTS SINCE 2015 TO INCLUDE THE INQUIRY BY SENATOR MARCO RUBIO. JOSEPH AND JULIE MRAZ ♿ KIA SOUL 2015 TO KIA SPORTAGE 2018. BLACK BOOK VALUE, RESALE VALUE, INSURANCE PREMIUM INCREASE, HOW MANY TIMES WILL KIA BE ALLOWED TO STEAL FROM US ?. THIS IS DANGEROUS ON AND OFF THE ROAD.

Parts: UNKNOWN OR OTHERSTRUCTURE
  • Date of Incident: Mar-10, 2021
  • Date complaint filed: 02:08 Apr-13, 2021

I was driving on the highway on a clear day with no cars around me when my sunroof exploded. The glass was defect and the manufacture isn't trying to accept responsibility. The dealership will not confirm how the denial was determined nor will they produce a formal denial letter. The biggest issue in my opinion is i don't even think kia looked at the photos because when i asked the dealership for them (because it's needed for a claim with kia consumer affairs) i was told they didn't have them. When i asked the body shop how they provided them to the dealership i was told by text. I opened a case with kia consumer affairs but they have yet to reach out to me and the case has been open for 34 days now. I was told by a different dealership they kia consumer affairs usually takes 3days to reach out.

Parts: ELECTRICAL SYSTEM
  • Date of Incident: Apr-12, 2021
  • Date complaint filed: 15:55 Apr-12, 2021

According to kia which they posted at their website, electrical circuit within hecu may experience excessive current, thereby increasing the risk of an engine compartment fire. Took the car to dealer, had no parts, as of 4/12/21 no kia dealer has this part. Called kia, they supposedly going to ship parts end of april. They have no concern about public safety, despite i told them i can rent a car but you have to pay for it, that declined. Question is, why they haven't informed public and send the hecu parts to their dealers sooner? Taking risk to drive a car which has potential to cut fire seems not safe and displays kia negligence.

Parts: UNKNOWN OR OTHERSTRUCTURE
  • Date of Incident: Apr-03, 2020
  • Date complaint filed: 10:27 Apr-09, 2021

The car caught fire after being driven. As soon as it was parked it started smoking and within minutes it was engulfed in flames and totally destroyed

Parts: ENGINEELECTRICAL SYSTEM
  • Date of Incident: Jan-14, 2021
  • Date complaint filed: 22:50 Apr-08, 2021

On january 14,2021 after work around 3:30 when i got in my car it wouldn? T start. We checked the oil and it had no oil. A towing truck picked up my car and took it to clay cooley kia in irving. It? S been sitting there since then and i was told i needed to pay 2,600 and that? S only for what they believe is wrong with it. Why am i being charge? On the recall notice says they will repair at no cost to the costumer. Am i being scam?

Parts: ELECTRICAL SYSTEM
  • Date of Incident: Mar-15, 2021
  • Date complaint filed: 00:13 Apr-06, 2021

I was driving and i began smelling a burning smell when i hit the brakes. The smell has gotten stronger and not gone away. I made an appointment at the dealership after finding out there was recalls on vehicle that were my make and model and the recall described exactly what was happening. The dealership was not helpful. They said they had not gotten a recall on my specific car yet and though they could detect an? Odor? They weren? T certain what it was from and literally told me to not park indoors. And if my car caught fire to exit quickly. I also called kia and they told me the same thing and that i could try another place for a second opinion. I told them there was a recall and my fuses needed to be checked. No one wanted to help me.

Parts: ENGINE
  • Date of Incident: Nov-01, 2020
  • Date complaint filed: 00:00 Apr-02, 2021

TL* THE CONTACT OWNS A 2017 Kia Sportage. THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING EXCESSIVE OIL. THE CONTACT STATED THAT THE OIL CONSUMPTION CAUSED THE RPM TO SURGE TO 5,000 RPMS. THE CONTACT ALSO STATED THAT AFTER DRIVING 75 MILES, DUE TO THE OIL CONSUMPTION FAILURE, THE VEHICLE USED UP A HALF TANK OF FUEL. THE VEHICLE WAS TAKEN TO CHUCK OLSEN CHEVROLET OF SEATTLE (17037 AURORA AVENUE N, SHORELINE, WAS 98133, (206)607-8743) TO BE INSPECTED. THE CONTACT WAS ASKED TO BRING THE VEHICLE BACK AFTER 1,000 MILES TO PERFORM AN OIL CONSUMPTION TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

Parts: ENGINE
  • Date of Incident: Mar-08, 2021
  • Date complaint filed: 15:52 Mar-29, 2021

ON 12/24/18 MY 2015 Kia Sportage ENGINE SEIZED AS I WAS ENTERING THE HIGHWAY. THE CAR WAS TOWED TOWED TO THE DEALER. THE DEALER INFORMED ME THAT THE ENGINE NEEDED TO BE REPLACED, BUT IT COULD TAKE A COUPLE OF MONTHS BEFORE THEY GOT A NEW ENGINE. I DID NOT GET MY CAR UNTIL MID AUGUST OF 2019. WHEN I GOT MY CAR BACK IT WAS CONSUMING A LOT OF GAS. I WAS NOT AWARE OF THE HIGH FUEL CONSUMPTION UNTIL I TOOK MY CAR ON A ROAD TRIP ABOUT A MONTH AFTER I GOT MY CAR AND IT WAS ONLY GIVING ME ONLY ABOUT 200 MILES FOR A FULL TANK OF GAS ON THE HIGHWAY. I INFORMED THE DEALER OF THE ISSUE, BUT THEY ONLY ASKED WHY I HAD WAITED SO LONG. I TOLD THEM IT WAS NOT APPARENT TO ME BECAUSE I WAS ONLY DRIVING MY CAR FOR ERRANDS. THEY WOULD NOT CHECK MY CAR AS IT WAS NOT THROWING ANY ERRORS. I CONTINUED COMPLAINING AND THEY FINALLY DID A DIAGNOSTIC AFTER WHICH THEY TOLD ME I NEEDED TO REPLACE THE OXYGEN SENSORS. I HAD THE OXYGEN SENSORS REPLACED, BUT CAR CONTINUED TO CONSUME TOO MUCH GAS. A FEW MONTHS LATER I RECEIVED A RECALL NOTICE FOR "HIGH PRESSURE FUEL PIPE MAY LEAK". I TOOK THE TO THE CAR TO THE DEALER AROUND LATE MAY OR EARLY JUNE OF 2021 AND THEY CONDUCTED THE RECALL REPAIRS. I WAS ALSO REIMBURSED FOR MY OUT OF POCKET EXPENSES FOR REPLACING OXYGEN SENSORS. AFTER THE RECALL REPAIRS, MY CAR STILL CONTINUED TO CONSUME TOO MUCH GAS. TOWARDS THE END OF FEBRUARY 2021 THE CHECK ENGINE LIGHT CAME ON AND I STARTED SMELLING EXHAUST FUMES INSIDE MY CAR. THE DEALER DID A DIAGNOSTIC ON 3/8/21 AND TOLD ME THE CATALYTIC CONVERTER FAILED, BUT IT WAS OUT OF WARRANTY SO I HAD TO PAY FOR THE REPAIRS. MY CAR JUST REACHED 103K MILES AND HAS BEEN HAVING ISSUES SINCE THE ENGINE SEIZED AND WAS REPLACED. I'M ON A FIXED INCOME AND CAN'T AFFORD TO PAY FOR THE REPAIRS AND NOW I HAVE A CAR I CAN'T DRIVE BECAUSE IT HAS LOST POWER AND SMELLS OF EXHAUST FUMES INSIDE MY CAR.

Parts: UNKNOWN OR OTHER
  • Date of Incident: Mar-04, 2021
  • Date complaint filed: 13:17 Mar-28, 2021

MY VEHICLE HAS BEEN UNDER RECALL SINCE MARCH 4TH OF 2021. HOWEVER, EVERY KIA DEALER I HAVE CONTACTED HAS SAID MY Sportage DOESN?T HAVE ONE, EVEN THOUGH MY VEHICLE MEETS THE PARAMETERS OF MAKE, MODEL, YEAR, AND MANUFACTURING DATE. THE MANUFACTURER RECALL NUMBER IS SC206A AND THE NHTSA RECALL NUMBER IS 21V137. MY VEHICLE WAS MANUFACTURED IN APRIL OF 2019 WHICH FALLS UNDER THE SPORTAGES AFFECTED. GIVEN THAT THIS RECALL IS A SERIOUS MATTER, I WOULD LIKE THIS RESOLVED AS SOON AS POSSIBLE.

Parts: SERVICE BRAKESENGINE
  • Date of Incident: Mar-25, 2021
  • Date complaint filed: 00:00 Mar-26, 2021

TL* THE CONTACTS SON OWNED A 2017 Kia Sportage. THE CONTACT STATED WHILE DRIVING AT 30 MPH, THE VEHICLE BEGAN TO SMOKE COMING FROM THE FRONT END OF THE VEHICLE. WHILE ATTEMPTING TO DEPRESS THE BRAKE PEDAL, THE VEHICLE CONTINUED FORWARD MOVEMENT. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, AND THE VEHICLE BECAME ENGULFED IN FLAMES. THE FIRE MARSHALS WERE CALLED TO SCENE AND EXTINGUISHED THE FIRE, AND A REPORT WAS TAKEN. THE VEHICLE WAS TAKEN TO A TOW LOT WHERE IT WAS DIAGNOSED WITH BEING DESTROYED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH, NHTSA CAMPAIGN NUMBER: 21V137000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS INFORMED OF FAILURE AND WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Parts: VEHICLE SPEED CONTROL
  • Date of Incident: Mar-23, 2021
  • Date complaint filed: 17:22 Mar-23, 2021

As i was pulling into a parking spot the car suddenly accelerated with great speed and lunged the car forward into a cement wall. I was in a parking garage and going very slow when it darted forward. It damaged the front number and the electronic sensors

Parts: VEHICLE SPEED CONTROLFUEL/PROPULSION SYSTEMENGINE
  • Date of Incident: Mar-20, 2021
  • Date complaint filed: 17:24 Mar-20, 2021

As i was driving the engine bogged down and when not accelerate so when i pushed down hard on the gas it finally kicked in super hard causing me to crash into a pole.

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