Kia Complaints

2013 Kia SPORTAGE
  • Date of Incident: Nov-15, 2023
  • Date complaint filed: Apr-17, 2024
  • Failed components: SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 kia sportage. The contact received notification of nhtsa campaign number: 23v652000(service brakes, hydraulics) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2019 Kia OPTIMA
  • Date of Incident: Jan-05, 2021
  • Date complaint filed: Apr-17, 2024
  • Failed components: ENGINE

Gdi motor consumes a lot of oil

2012 Kia RIO
  • Date of Incident: Apr-17, 2024
  • Date complaint filed: Apr-17, 2024
  • Failed components: SERVICE BRAKES, HYDRAULIC

The contact owns a 2012 kia rio. The contact received notification of nhtsa campaign number: 23v652000(service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Vin tool confirm parts not available.

2017 Kia SPORTAGE
  • Date of Incident: Apr-17, 2024
  • Date complaint filed: Apr-17, 2024
  • Failed components: ENGINE

The contact owns a 2017 kia sportage. The contact stated that while driving at unknown speeds there was a knocking sound. The contact stated that while driving the vehicle to the independent mechanic at unknown speeds, the knocking sound increased in volume and the vehicle shut off. The vehicle was towed to the independent mechanic where the vehicle was diagnosed with a lower engine knock failure. The vehicle was towed to the dealer where it was diagnosed with the same failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 143,000.

2012 Kia SORENTO
  • Date of Incident: Apr-17, 2024
  • Date complaint filed: Apr-17, 2024
  • Failed components: ELECTRICAL SYSTEM

Kia america, inc. Submitted a safety recall report on september 25, 2023, (nhtsa recall #23v-652) detailing the risk of an engine compartment fire due to an electrical short circuit of the hydraulic electronic control unit (hecu). I was notified on november 14, 2023, that my vehicle was subject to this recall and that i would be notified again when the remedy part (a new fuse) was available. Kia is recommending afffected owners park their vehicle outside and away from structures and other vehicles until the remedy part has been installed. This long-term exposure to the elements is causing undue wear and tear on various parts of my vehicle including paint, tires and headlights. It has been 5 months since i was made aware of the recall and nearly 7 months since the nhtsa was made aware and the remedy part is still not available. I believe kia has exceeded a reasonable amount of time for the recall remedy and that is why i am filing this complaint.

2023 Kia TELLURIDE
  • Date of Incident: Apr-07, 2024
  • Date complaint filed: Apr-17, 2024
  • Failed components: FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, and FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

While driving on a large 4 lane highway, using the adaptive cruise control, the car automatically applied the brakes with no visible obstruction. From what i remember, no collision alarm or warning was given. Car rapidly decelerated, until i overrode by applying the gas. This happened three times, on the same road. Twice on one trip, and a third time a week later. All false activations occurred while road was at slight curve.

2021 Kia TELLURIDE
  • Date of Incident: Apr-13, 2024
  • Date complaint filed: Apr-17, 2024
  • Failed components: UNKNOWN OR OTHER

On saturday, april 13, 2024, while driving my 2021 kia telluride on i-35 from laredo to san antonio, texas, my husband (passenger) and i (driver) heard a loud, explosion-like sound. This made me swerve onto the other traveling lane. Thank god there were no vehicle near us or next to us because it would have been catastrophic. We quickly realized that our sunroof had exploded/shattered as we could hear all the shattered glass being blown away. Luckily, the sliding sunroof panel was closed and no glass went inside our vehicle. These must definitely get investigated since it is a public safety issue. Upon doing research, we learned that there are several other people that have experience this same issue with kia tellurides and it’s windshield/sunroof quality. I note that there was no vehicles near us and we were traveling 75 mph. Kia needs to recall this asap before there is a fatality!

2014 Kia FORTE
  • Date of Incident: Apr-11, 2024
  • Date complaint filed: Apr-17, 2024
  • Failed components: ENGINE

The contact owns a 2014 kia forte. The contact stated while driving approximately 35 mph, the vehicle was losing motive power. The contact depressed the accelerator pedal and the vehicle failed to respond with the engine revving. The contact stated no warning light was illuminated. The contact was leaving a local dealer where nhtsa campaign number: 20v750000 (engine) software update was completed. The contact returned to the dealer and was informed that the vehicle should be driven for a total of 600 miles before returning to have the vehicle diagnosed. The contact returned to the residence with the vehicle unrepaired. The manufacturer was not informed of the failure. The contact related the failure to the manufacture software update completed under nhtsa campaign number: 20v750000 (engine). The failure mileage was 92,476.

2012 Kia SORENTO
  • Date of Incident: Apr-17, 2024
  • Date complaint filed: Apr-17, 2024
  • Failed components: SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 kia sorento. The contact received notification of nhtsa campaign number: 23v65200 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Vin tool confirms parts not available.

2016 Kia SPORTAGE
  • Date of Incident: Mar-20, 2024
  • Date complaint filed: Apr-17, 2024
  • Failed components: SERVICE BRAKES, HYDRAULIC

The contact owns a 2016 kia sportage. The contact received notification of nhtsa campaign number: 22v051000 (service brakes, hydraulic). The contact stated that while the vehicle was being driven and while the vehicle was parked, there was an abnormal burning odor coming from the engine compartment. The contact stated that the failure recurred on several occasions. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 82,000. Parts distribution disconnect.

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