A total of 249 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 8.0%, or 20 of those complaints have caused some degree of injury. 8.4%, or 21 were crash related, and 2.8%, or 7 complaints describe fire-related incidents.
The car basically shut down while running. It started to shake and than just powered down, twice. According to the dealership there is an issue with the "purge system" they old me the vehicle was released to early. There is an issue with the software and management system. The car is unsafe to drive. When the car powered down i was at a red light inching forward, the car started to shake and the red battery light came on. I turned everything off and was able to move forward but only slightly and the car powered down again ( i also caused a small accident behind me) the car always felt like it was working hard to accelerate and felt like it was "sticking". In speaking with the service team at range rover the velar in general has had issues and the service department cant keep up. The car isn't safe and i've been told it may need to go back in even after the repair.
When using keyless entry, walking up to door and opening without unlocking, the door latch won? T hold closed. Causing the door to swing freely. I? Ve had to try to lock and unlock or start and turn off my truck. After 15-30 min, it will usually latch. But there? S no concrete remedy. The first time it happened i didn? T realize it. Taking a right hand turn and my door flew open. It? S super dangerous! The first time it happened was june 6th. This has happened about 4 times in the past month. After researching the issue, i? Ve found that this is common in range rovers. Land rover hasn? T been a help. You can? T get through to their main office. The local dealership wants to charge me for diagnostic fees and repairs.
1: gearbox fault.. Unable to move gearbox from park to reverse or drive 2" park brake fault
TL* THE CONTACT OWNED A 2015 Land Rover Range Rover Evoque. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25-30 MPH, THE VEHICLE BEGAN TO HESITATE AS IF IT WAS GOING TO TURN OFF. THE VEHICLE ALSO BEGAN TO RELEASE SMOKE FROM THE REAR AND FRONT OF THE VEHICLE. THE CONTACT PULLED OVER INTO A PARKING LOT AND THE VEHICLE TURNED OFF. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE HAD NOT BEEN EXAMINED BY A CERTIFIED MECHANIC OR DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
GOOD MORNING NTSA, I AM WRITING TO YOU IN THE REQUEST OF THE ASSISTANCE OF HELP TO ASK RANGE ROVER CORPORATION TO TAKE ACTION ON RECALLING FAULTY TRANSMISSION ON VEHICLES SUCH LIKE THE ONE THAT I JUST PURCHASED FEBRUARY 11, 2020, AT MERCEDES BENZ OF PLEASANTON, CA (Range Rover Evoque 2016) THAT ALMOST CAUSE AN ACCIDENT IN THE FREEWAY WHERE I LOST CONTROL IN ACCELERATION OR DECELERATION. I AM VERY THANKFUL THAT I MANEUVER TO DRIVE TO THE EMERGENCY ROAD SAVING MY FAMILY THAT COULD HAVE CAUSED AN ACCIDENT AND ENDANGERED THE LIVES OF OTHER PEOPLE AND MY FAMILY. IT WAS MAY 30TH, 2020 WHEN THE CAR MALFUNCTION IN THE I-80 FREEWAY. MY CAR WAS TOWED FOR SERVICE AT JAGUAR RANGE ROVER IN SACRAMENTO FOR REPAIR. MY WARRANTY DECLINED THE CLAIM DUE TO BULLETIN ISSUED CLAIMING THAT THERE IS A RECALL. I AM THANKFUL THAT NO ACCIDENT HAPPENED TO ME AND MY FAMILY, BUT NOW I AM FACING A BILL OF $3792.54 FROM A FAULTY TRANSMISSION.. RANGE ROVER CORP TOLD ME THAT THIS CAR WAS ALSO BEEN REPAIRED AT ANOTHER RANGE ROVER IN LIVERMORE FOR THE TRANSMISSION ISSUE THAT WAS REPAIRED SO MANY TIMES, IF THERE WERE A RECALL THEN THOSE SHOULD HAVE BEEN FIXED. THE FRUSTRATION OF PAYING AN EXPENSIVE CAR PLUS PAYING THE REPAIR THAT WAS NOT MY FAULT IS UNFAIR AND STILL NOT AT 100% OF THE CAR?S RELIABILITY THAT IS STILL LINGERING IN MY HEAD. I AM REQUESTING YOUR KIND ASSISTANCE AND GUIDANCE TO MAKE RANGE ROVER CORPORATION REPLACE THE TRANSMISSION AND GEARBOX AT THEIR COST. THE FAULTY TRANSMISSION THAT BEEN REPEATEDLY OCCURRING IN THIS VEHICLE IS DANGEROUS! MY THOUGHTS ARE THIS CAR IS CONSIDERED A LEMON CAR. THE RANGE ROVER LIVERMORE SHOULD ALSO ACKNOWLEDGE THE FAILURE OF THEIR SERVICE THAT ALMOST CAUSE AN ACCIDENT SHOULD BE ALSO REPRIMANDED OF THEIR ACTION. THANK YOU FOR READING MY COMPLAINT AND HOPING TO HEAR FROM YOU. SINCERELY, HERCULES ANGELES (415) 623-4513 3 ATTACHMENTS